Experts Reviews · Company report
Gills Point S Tire & Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 319 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto is better than 87% of tire shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto is better than 73% of tire shops.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 71% of tire shops.B
71

Reviews for your job

Customers hired Gills Point S Tire & Auto for 8 kinds of job.

Gills Point S Tire & Auto for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 23 Google reviews tagged “Oil change”

Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service, the digital inspection you receive before any work is done is great.

Reasonable priceBrakesOil change
Jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Very courteous staff. Thorough inspection. Reasonable price. Reasonable time for work to be completed.

Reasonable priceOil change
JudyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are the best, I will always come back!

Great priceExhaustSteering & suspension repairSteering & suspension replacement
DLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason was awesome! Went above and beyond. Saved me 60% compared with the dealership. My new go to auto mechanic.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason provided exceptional, excellent customer service. Above & beyond. Company is fortunate to have him as your representative!!!

Reasonable priceOil change
Cynthia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service by a very friendly agent in a very timely manner!

Tire rotationsOil change
Lorna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I walk into Gils Point S and feel like I'm visiting family. Not just because they treat me like they care, also because I know I can trust them implicitly to be honest about the work my car needs. They never talk down to me , explain everything they need to do, and answer all my questions in language I understand. I…

Great priceTiresWheel alignmentOil change
DougLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great visit! Helped me get my car started and running great again. Thank you Jason and the team at Gills Point S off Broadway in Boise Idaho. Go to this shop for your automotive needs.😊👍

Reasonable priceTransmissionCarburetor cleaningElectrical repair
Christie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Subaru certified. Had an oil change and they also checked filters, battery, fuel injection. Excellent service and appreciate evaluation of regular maintenance.

Reasonable priceOil change
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was an incredible experience. Sam helped me out and took care of my truck and help me start my business account with them. I have been going to Ford and I have to say this is way better experience. Thank you so much.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

I was traveling and in need of help and they provided quickly on a Friday afternoon. Awesome!!!. Price for parts was a little rude. I needed an axle which they sold me two but charged me more than $200 more each than I could have bought it at any auto parts store. X two gets a little expensive. B9893N is the part…

OverpricedSteering & suspension repairOil change
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Engine line went on, they are always able to do a quick diagnostic, and typically either have the parts or can get them quick. This time had them change my oil at the same time which was very convenient. Turnaround times usually around a day or better. I go to these guys for everything.

Auto engine diagnosticOil change
Jean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Treated very respectfully. My queries about my auto’s needs explained patiently sometimes going over what the repairs were twice so I could understand what repairs were being done. Replaced 2 sensors at no cost as they went out during the repair of the vehicle. Very satisfied with the work and overall experience.

Electrical repairAir & cabin filter replacementGeneral repairs & maintenance
Jesse4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great work. Fantastic service. Professional. Reliable. Knowledgeable.

Great priceTransmissionAir & cabin filter replacementTires
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I will absolutely use Point S for all my future automotive needs. From the way you are greeted when you get there you know your car is in good hands. Sam walked me through what needed to be done and made sure to call me back with more options so I had everything done my way. Will highly recommend them to my friends and family.

Reasonable priceTiresOil change
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

My son Jason and his wife Sara have been customers of Pro Auto care for some time. They directed me to Pro Auto care when My 1998 Ford F-150 4X4 decided to blow its engine after only a 110k miles. Susan and the cure were understanding and knowledgeable about what I needed. They ordered a new engine from ford then we…

BrakesEngine repairExhaust
Doug2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My Grandson had to replace the engine in his pickup. The service provided at Pro Auto Care was excellent. The office staff and service reps were cordial and professional. Couldn't ask for a more trust worthy and professional staff to work with.

Engine repairOil change
NicoleLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super thankful I found this place! I live out of town and was helping my mom with a vehicle purchase. Pro Auto Care was super helpful with a couple of pre purchase inspections and really did us a favor in catching some major issues on a vehicle we were looking at. We did have one maintenance item to take care of on…

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Dinaa month ago★★★★★

Rating only, no written review.

Great priceOil change
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceOil change
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
RikkiLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
Karen6 months ago★★★★

Rating only, no written review.

Reasonable priceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 45%Overpriced 3%Not sure 0%

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