Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 319 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto is better than 87% of tire shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto is better than 73% of tire shops.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 71% of tire shops.B
71

Reviews for your job

Customers hired Gills Point S Tire & Auto for 8 kinds of job.

Gills Point S Tire & Auto for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 8 Google reviews tagged “Steering & suspension repair”

JimLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Gills Point S on Broadway took Great care of my Vette!!! They pointed out other issues that I had and they were addressed as well. I trust their work and my co-workers do as well. "Thanks Guys"

Great priceSteering & suspension repair
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! Finding a solid mechanic is difficult but this shop was excellent and very much appreciated Gary working on my vehicle and knowing he has over 40 years as a mechanic put my mind at ease and he did a phenomenal job redoing my suspension. Highly recommend.

Reasonable priceSteering & suspension repair
JudyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are the best, I will always come back!

Great priceExhaustSteering & suspension repairSteering & suspension replacement
DougLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great visit! Helped me get my car started and running great again. Thank you Jason and the team at Gills Point S off Broadway in Boise Idaho. Go to this shop for your automotive needs.😊👍

Reasonable priceTransmissionCarburetor cleaningElectrical repair
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Sam and Skyler has an amazing team that provides a 110 percent quality and customer service. I HIGHLY recommend Gills and this location.

Great priceTiresSteering & suspension repairTire rotations
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a great job

Reasonable priceSteering & suspension repairSteering & suspension replacement
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

I was traveling and in need of help and they provided quickly on a Friday afternoon. Awesome!!!. Price for parts was a little rude. I needed an axle which they sold me two but charged me more than $200 more each than I could have bought it at any auto parts store. X two gets a little expensive. B9893N is the part…

OverpricedSteering & suspension repairOil change
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

tl;dr Pro Auto Care of Boise helped me and my family during one of the most challenging times of my life. Incredible service, great work, fair price. Cannot recommend highly enough! Long version: My husband passed away from Covid pneumonia and my kids came to Boise from multiple states. While my son was dropping…

Auto engine diagnosticSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 45%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change23—
General repairs & maintenance16—
Tires14—
Auto engine diagnostic12—
Steering & suspension repair8—
Brakes8—
Air & cabin filter replacement8—
Engine repair7—

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