Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 319 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto is better than 87% of tire shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto is better than 73% of tire shops.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto is better than 71% of tire shops.B
71

Reviews for your job

Customers hired Gills Point S Tire & Auto for 8 kinds of job.

Gills Point S Tire & Auto for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Tires”

JeromyLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service and if you need someone in the boise area to do installation of tires over 20" they are the right choice!!! Great job guys, youve earned my business for life.

Great priceTires
Lorna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I walk into Gils Point S and feel like I'm visiting family. Not just because they treat me like they care, also because I know I can trust them implicitly to be honest about the work my car needs. They never talk down to me , explain everything they need to do, and answer all my questions in language I understand. I…

Great priceTiresWheel alignmentOil change
DougLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great visit! Helped me get my car started and running great again. Thank you Jason and the team at Gills Point S off Broadway in Boise Idaho. Go to this shop for your automotive needs.😊👍

Reasonable priceTransmissionCarburetor cleaningElectrical repair
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Sam and Skyler has an amazing team that provides a 110 percent quality and customer service. I HIGHLY recommend Gills and this location.

Great priceTiresSteering & suspension repairTire rotations
dwanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service Sam and his technician did an amazing job you have definitely gained my business thank you guys so much I'm totally grateful and appreciative.

Reasonable priceTiresSteering & suspension replacementWheel alignment
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was an incredible experience. Sam helped me out and took care of my truck and help me start my business account with them. I have been going to Ford and I have to say this is way better experience. Thank you so much.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Glade I chose Point S for my tires. I plan on using them for oil changes for now on and tire rotation every 6k miles

Great priceTires
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sam was great to work with. He ordered the tires I wanted which, luckily, were on sale. Mounting and balancing took about an hour. I am very happy with the tires and the service they provided. Thank you.

Great priceTires
Jesse4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great work. Fantastic service. Professional. Reliable. Knowledgeable.

Great priceTransmissionAir & cabin filter replacementTires
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I will absolutely use Point S for all my future automotive needs. From the way you are greeted when you get there you know your car is in good hands. Sam walked me through what needed to be done and made sure to call me back with more options so I had everything done my way. Will highly recommend them to my friends and family.

Reasonable priceTiresOil change
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent job mounting tires for my UTV. Staff is very nice, appreciate good customer service

Great priceTires
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Went to five different tire places and didn't seem like the quotes were right. Called Bruneel and talked to Skyler and he gave me straight forward quote that was what I was expecting. Ordered and was installed the next day!

Reasonable priceTires
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam and his team were professional and spent many hours troubleshooting a driveability issue with my 1995 Chevy Silverado. Multiple items that didn't address the problem they did not charge labor for but I decided to keep on the truck. A free alignment was included with my tire purchase. Overall, a trustworthy operation, which is what you want.

Reasonable priceTiresSteering & suspension replacementEngine repair
KaycieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Tires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 45%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change23—
General repairs & maintenance16—
Tires14—
Auto engine diagnostic12—
Steering & suspension repair8—
Brakes8—
Air & cabin filter replacement8—
Engine repair7—

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