Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto Service - Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto Service - Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 575 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto Service - Boise is better than 84% of tire shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 80% of tire shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto Service - Boise is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 91% of tire shops.A
91

Reviews for your job

Customers hired Gills Point S Tire & Auto Service - Boise for 8 kinds of job.

Gills Point S Tire & Auto Service - Boise for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Brakes”

PaulLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Friendly staff. Fair pricing. Quick turnaround on repairs. Been a customer for 20+ years.

Reasonable priceTires+ Punctuality+ Quality+ Professionalism
JosephLocal Guide · 239 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

The staff was super nice and professional. They worked on my vehicle and took care of it within a decent time and they did it right.

Brakes
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I love the way they can get me in the next day.

Great priceBrakesOil change
SydniLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Legit the only place in the entire Treasure Valley that I trust with my SRT Jeep. Awesome staff and they never try to say I need services that I don’t!

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
DarkMandalore2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Without these guys my truck would be in a junkyard. Great work, great prices, and they're always happy to help. I've been going to this Point S on Chinden for just about all my tire, maintenance, and repair work on both my truck and car for probably a little over a year and have been very happy with the results! I…

Great priceTransmissionTiresSteering & suspension repair
latrell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Needed some tires got em and they were great. thanks to ricky for helping me out !

Air & cabin filter replacementTiresBrakes
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ricky recommended me to go to his shop and i will keep coming back these guys are great!

Reasonable priceAir & cabin filter replacementWheel alignmentBrakes
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joe is very nice and explained everything in detail which I'm in detail person I appreciate. He is very intense in his personality though but I appreciate straightforwardness. Mike the Mechanic is great he always answers my questions and is up front tells me what I need to know. And Randy did my alignment he's the…

Great priceSteering & suspension repairWheel alignmentBrakes
Kris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gills got my car in so quickly for a brake repair. Good price and speedy service!

Great priceBrakes
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very positive. This is my second use. First one was for a Winnebego Solis Van Meineke on State St. we’re totally dishonest and tried to urgently sell me $660 to fix the noise. I got uneasy and went to Gills. They looked at it for free and said nothing was wrong. It had some loose debris around the tire parts that…

Reasonable priceBrakes
ClintLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always fast and efficient. Gets job done when they say they will. A+++++

Great priceTiresElectricalAuto engine diagnostic
PerryLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

After service was completed, they had made sure that I was happy, I haven't had that happen very often, if all repair shops were like them,it would be a better world, I will go there for the rest of my life! Service with a smile my car runs like it is brand new, all of them and their dedication is what makes Boise a great place to live!

Great priceElectricalAuto engine diagnosticGeneral repairs
GeorgeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Gills Point S is the only place I have confidence that I will receive quality service for my automobiles...Joe and the rest of the crew are the best...and don't forget Mike.

Brakes+ Punctuality+ Quality+ Professionalism
EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We moved here a couple of years ago and one of the hardest parts about moving away, is losing your trusted mechanic. If you are new to Boise, and need a great mechanic that is honest, has fair prices, and will be extremely helpful working around your schedule, bring your car here. The shop on Chinden is the one to…

Great priceAir & cabin filter replacementTiresAuto brake repair
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticSteering & suspension repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires64—
Wheel alignment50—
Oil change35—
Steering & suspension repair30—
General repairs & maintenance18—
Transmission14—
Brakes14—
Auto engine diagnostic13—

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