Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto Service - Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto Service - Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 575 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto Service - Boise is better than 84% of tire shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 80% of tire shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto Service - Boise is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 91% of tire shops.A
91

Reviews for your job

Customers hired Gills Point S Tire & Auto Service - Boise for 8 kinds of job.

Gills Point S Tire & Auto Service - Boise for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Engine repair”

Dena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They go above and beyond to explain and show you what's is going on with your vehicle. They are all very polite and stand behind their work. I am very happy with them and the work that they do , and I will continue to go back.

Great priceAuto engine tuningTire rotationsEngine repair
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 isn't enough stars! I had to have my truck towed into Point S Auto in Garden City, and what could have been a stressful, frustrating situation turned into one of the best experiences I’ve ever had with an auto shop. From the start, Joe and his team went above and beyond to make me feel taken care of. Instead of…

Great priceElectrical repairTiresAuto battery replacement
oran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our car towed to the shop a few minutes before closing time on New Year’s Eve! Joe and crew opted to stay open long enough to get our engine running again. They did it quickly and did not charge extra, and it was a wonderful experience. We highly recommend these guys, and have known about this company for years. They have always treated us right.

Engine repair+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Nice! Friendly, good service!

Engine repairTires+ Punctuality+ Quality+ Professionalism
amandaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Bruneel Point S seriously did us a solid! They ordered me a new engine and even though there were complications they pushed through to get us up and running as quickly as possible! They were accommodating and kept us informed throughout the process. We are so happy to have our vehicles back and so grateful for the…

Engine repair+ Punctuality+ Quality+ Professionalism
Ross2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Their status quo is what I like best... Always professional, very experienced and fair. Thank you Men!

Engine repair+ Quality+ Professionalism+ Value
alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The staff is excellent and professional in every way. Even In the extreme summer heat, when it seems that everyone’s car needs something done, the staff is very efficient and gets the job done in a timely manner.

Auto engine diagnosticEngine repair
Something1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires64—
Wheel alignment50—
Oil change35—
Steering & suspension repair30—
General repairs & maintenance18—
Transmission14—
Brakes14—
Auto engine diagnostic13—

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