Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto Service - Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto Service - Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 575 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto Service - Boise is better than 84% of tire shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 80% of tire shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto Service - Boise is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 91% of tire shops.A
91

Reviews for your job

Customers hired Gills Point S Tire & Auto Service - Boise for 8 kinds of job.

Gills Point S Tire & Auto Service - Boise for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Oil change” · showing 20

Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I really appreciate their honesty. It shows in their recommendations vs what Larry Miller routinely tries to get me to buy.

Reasonable priceTiresOil change
AnewlifeLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This place is awesome! The staff are so friendly and they fixed my car in a timely manner. My car runs so good now and I recommend them. They are cost efficient and perform excellent work!

Great priceOil change
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The only shop that I trust always taken care of.

Reasonable priceOil change
matthewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They took care of my rig and no BS on what I actually needed done and all my options. There great to deal with!

Reasonable priceTiresBatteryOil change
RobLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service for tires and other services like oil changes and battery replacement.

Oil change
robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A friend recommended Point S Chinden after I told him I needed some things checked on my car. I took my Highlander in and the next day had it in the shop for the repairs I needed and out the same day. The vehicle is running like it's brand new. Great price for the work and parts. Thank you

Great priceAir & cabin filter replacementSteering & suspension repairWheel alignment
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I love the way they can get me in the next day.

Great priceBrakesOil change
RikkiLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service and they were very knowledgeable about my vehicle!

Great priceOil change
SydniLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Legit the only place in the entire Treasure Valley that I trust with my SRT Jeep. Awesome staff and they never try to say I need services that I don’t!

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
DarkMandalore2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Without these guys my truck would be in a junkyard. Great work, great prices, and they're always happy to help. I've been going to this Point S on Chinden for just about all my tire, maintenance, and repair work on both my truck and car for probably a little over a year and have been very happy with the results! I…

Great priceTransmissionTiresSteering & suspension repair
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good service and great staff.

Reasonable priceOil change
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The folks are great to work with and do an excellent job.

Great priceTiresSteering & suspension repairWheel alignment
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thiessen always goes above and beyond. And as always great customer service and great quality work.

Reasonable priceGeneral repairsOil change
Randy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been to Point S in Garden City a few times now and have always been happy with the service and price. Thiessen at the front desk is great to work with as well.

Reasonable priceGeneral repairsAir conditioningOil change
Dena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They go above and beyond to explain and show you what's is going on with your vehicle. They are all very polite and stand behind their work. I am very happy with them and the work that they do , and I will continue to go back.

Great priceAuto engine tuningTire rotationsEngine repair
ClintLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always fast and efficient. Gets job done when they say they will. A+++++

Great priceTiresElectricalAuto engine diagnostic
Please3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great shop! Friendly and knowledgeable.

Reasonable priceSteering & suspension repairWheel alignmentOil change
ani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Gabe is amazing! The customer service is outstanding!

Great priceTire rotationsOil change
DonnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The guys at Bruneel on Chinden address always friendly and professional. We take all our cars there because we can trust them not to gouge is our do work that is not necessary.

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We moved here a couple of years ago and one of the hardest parts about moving away, is losing your trusted mechanic. If you are new to Boise, and need a great mechanic that is honest, has fair prices, and will be extremely helpful working around your schedule, bring your car here. The shop on Chinden is the one to…

Great priceAir & cabin filter replacementTiresAuto brake repair

Show more oil change reviews (15 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires64—
Wheel alignment50—
Oil change35—
Steering & suspension repair30—
General repairs & maintenance18—
Transmission14—
Brakes14—
Auto engine diagnostic13—

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