Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Gills Point S Tire & Auto Service - Boise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Gills Point S Tire & Auto Service - Boise

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 575 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gills Point S Tire & Auto Service - Boise is better than 84% of tire shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 80% of tire shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gills Point S Tire & Auto Service - Boise is better than 96% of tire shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gills Point S Tire & Auto Service - Boise is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gills Point S Tire & Auto Service - Boise is better than 91% of tire shops.A
91

Reviews for your job

Customers hired Gills Point S Tire & Auto Service - Boise for 8 kinds of job.

Gills Point S Tire & Auto Service - Boise for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 14 Google reviews tagged “Transmission”

JRCLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joe is top notch! Recommend them to everyone!

TransmissionTiresGeneral repairs
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Very reasonably priced. My car is running and driving perfectly.

TransmissionWheel alignmentAir conditioning
DarkMandalore2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Without these guys my truck would be in a junkyard. Great work, great prices, and they're always happy to help. I've been going to this Point S on Chinden for just about all my tire, maintenance, and repair work on both my truck and car for probably a little over a year and have been very happy with the results! I…

Great priceTransmissionTiresSteering & suspension repair
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

In the Treasure Valley it is hard to find anyone who wants to work on a motorhome. I had used Gills Point S services in the past to replace shock absorbers on my Class C. It was time for new spark plugs, transmission service, and rear end oil change. I called they gave me a honest and fair quote. These guys do you…

Reasonable priceTransmissionService not listed
Ryland10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joe at Gill’s Point S Tire & Auto Service always provides great service. He is very responsive, easy to work with, and always gets my vehicles in and out quickly. I really appreciate the professionalism and how dependable he is every time we need service. Highly recommend Joe and the team at Gill’s Point S!

Great priceTransmissionAir & cabin filter replacementExhaust
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

There’s not many shops left like this one- Thiessen is extremely honest and helpful with anything you could ask of him

Great priceTransmissionTires
SibeHuskyNUTS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe catalbiano is the best service manager I've ever known. That's why I stick with point s. I should also state that Mike the mechanic is excellent as well.

Reasonable priceTransmission
Carlos6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I love this location. They treated me with respect and I always get along with them.

TransmissionTires
Jody7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The staff at Point S are very friendly and knowledgeable. They explain everything they’re doing and get you back on the road.

Great priceTransmission
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

I’ve had work done a few times here and I’ve been very happy except this time the job was finished in 45 minutes and I was charged 195.00 for labor when it was 150.00/ hour. So in that respect, I was overcharged for labour that wasn’t performed on the car. The only thing I had done was a transmission mount replaced.…

OverpricedTransmission
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Helped with getting an alternator and battery for my car. Got it in and taken care of and picked it up in the afternoon,

OverpricedTransmission
CabilLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nate at the Front Desk was Very Proffesional on the Phone and in Person. I was on a time crunch and a Budget. Leaving Quicker than expected and for Less $... For Sure go here!

General repairs & maintenanceOil changeTransmission+ Punctuality+ Quality+ Professionalism
Terrius4 months ago★★★★★

Rating only, no written review.

Great priceTransmission
Jackson8 months ago★★★★★

Rating only, no written review.

Great priceTransmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires64—
Wheel alignment50—
Oil change35—
Steering & suspension repair30—
General repairs & maintenance18—
Transmission14—
Brakes14—
Auto engine diagnostic13—

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