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GLAM’D Nail Spa

Nail salon · Highfill, AR · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%72+20.3Replies to reviews 8%100+8.2Momentum penalty94−0.6Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 45%
4.8 ★★★★★ 654 Google reviews · 24 photos
93%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$68typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

GLAM’D Nail Spa at a glance

Customers frequently praise the salon for its clean environment, friendly staff, and skilled technicians who deliver precise manicures, pedicures, and intricate nail designs. Many reviewers highlight the welcoming atmosphere, including complimentary beverages and attentive service, which encourages repeat visits. However, lower-rated feedback identifies patterns of rushed appointments, improper gel removal causing nail damage, and pricing that exceeds online estimates, alongside instances of poor communication regarding scheduling policies.

  • Google rating: 4.8 out of 5 from 654 reviews (93% five-star).
  • Reviews on this page: 654 Google reviews (565 with written comments, 173 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Nail Salon serving Highfill, Arkansas.

Data from Google, last updated October 28, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

Satisfaction80Reliability72Craft & service–Value–Momentum94Replies to reviews100Satisfaction: 80 (median 84)Reliability: 72 (median 78)Momentum: 94 (median 100)Replies to reviews: 100 (median 66)
GLAM’D Nail SpaNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GLAM’D Nail Spa: 80/100 on this factor. Category median: 84.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GLAM’D Nail Spa: 72/100 on this factor. Category median: 78.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GLAM’D Nail Spa: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GLAM’D Nail Spa: 100/100 on this factor. Category median: 66.A
100

Bar = this company · dark tick = category median.

Star ratings

654 Google reviews we collected

  • 5 stars61093%
  • 4 stars71%
  • 3 stars122%
  • 2 stars71%
  • 1 star183%

Praise vs complaints

Phrases our text analysis found in 565 written reviews

  • Praise67097%
  • Complaints223%

Price

What customers reported paying

$68-4% vs typical nail salons

Middle half of what 373 customers paid ($50–$91) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude24836%
  • Quality & results19929%
  • Would recommend14120%
  • Speed & response396%
  • Price & value325%
  • Honesty & trust233%
  • Communication101%

What customers talk about

We read 565 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Staff waited on them in such a sweet kind way and they loved every moment of it.”
    “While I understand that businesses have policies, being told not to make any future appointments felt unprofessional and disheartening as a loyal client.”
  • “Mia does an amazing job every single time I get my nails done by her(which has been almost every time since she’s so amazing at doing what I like.”
    “The paint job was terrible, with the polish not layered evenly, and my cuticles were not taken care of.”
  • “I highly recommend the salon and D for a great gel manicure!”
    “I do not recommend this place, very rushed, messy & unkind nail tech.”
  • “I’m offered a beverage right away and made comfortable.”
    “The only 2 things I see needing improvement is to slow down a bit and for the massage portion to be toned down a bit.”
  • “Truly the place to go for top tier nails at a reasonable price.”
    “…and perfect paint from side to side and top to bottom so It's not worth it to comeback!…”
  • “I moved here from California, and honestly, I struggled to find a nail salon that felt worth the price.”
  • “He has been so kind and explaining the different nail services and find in what works best for me.”

People customers mention

  • Ruth 13 reviews
  • Jay 13 reviews
  • Pinky 12 reviews
  • Glamd 11 reviews
  • Chris 11 reviews
  • Bentonville 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired GLAM’D Nail Spa for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lola2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I live 50 miles away and wanted to take my 94 year Dad and my 92 year old Mom to get their toenails done at the same time. I called ahead to make sure they had openings and did so I headed that way. The you g man I talked to was waiting at the door when we got there and seated them side by side. It was the most…

Paid $40–60Pedicure
SaraLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This was my first time visiting Glam'd. Lovey staff! Very clean establishment. Lyn was friendly and professional. I'll definitely be back!

Paid $20–40Pedicure
Tiara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

D did a great job with a gentle gel-x removal. He did a careful manicure, smooth gel polish, and excellent massage. I highly recommend the salon and D for a great gel manicure!

Paid $40–60Polish removalGel manicures
Owen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I LOVE getting my nails done here, they always come out so good! Mia does an amazing job every single time I get my nails done by her(which has been almost every time since she’s so amazing at doing what I like.) If you are looking for my style of nails or any really intricate designs I would definitely go to Mia, she’s the best!!!

Customer photo from Owen's review
Paid $80–100Acrylic nailsNail designsService not listed
Gayle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mia is very professional, she took her time and went the extra mile to make my nails look great.

Paid $20–40Nail polish changes
alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The ONLY nail salon I will go to!!!! Very clean and professional. My girl Ella makes me feel like a princess every time, she makes my nails look perfect just how I want them. Ella is the best!!!

Paid $80–100Nail designsPedicureGel manicures

Photos

Customer reviews

4.8 ★★★★★ 654 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Makayla Owen2 reviewsTotal number of Google reviews Makayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic service!

  • Price: $40–60
  • Services: Nail painting
  • Busyness: A little busy
  • Atmosphere: Relaxing
Response from the owner · a week ago

I appreciate your time leaving a very kind feedback for our store. We are happy to make our customers happy. See you soon.

Jenna Zaborowski8 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LOVE LOVE LOVE glam’d nail spa!!!

  • Services: Acrylic nails
Response from the owner · a week ago

Thank you very much for your feedback. We were glad to serve you.

Madison Owen1 reviewTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was AWESOME! Great service! Erica was the best!

Response from the owner · Edited 6 months ago

You are so sweet. It was great to have you as our customer. Hope to see you soon.

Lola2 reviewsTotal number of Google reviews Lola has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I live 50 miles away and wanted to take my 94 year Dad and my 92 year old Mom to get their toenails done at the same time. I called ahead to make sure they had openings and did so I headed that way. The you g man I talked to was waiting at the door when we got there and seated them side by side. It was the most amazing experience my parents had. Staff waited on them in such a sweet kind way and they loved every moment of it. They made them feel so special. I will drive the 50 miles again when the time comes that they need it done again! AMAZING SALON!!!!!

  • Price: $40–60
  • Services: Pedicure
  • Busyness: Busy
  • Atmosphere: Relaxing, Energetic, Cozy
Response from the owner · a week ago

WOW. So kind of you. Thank you for your feedback. Have a wonderful day. See you soon.

Sara MindenLocal Guide · 80 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time visiting Glam'd. Lovey staff! Very clean establishment. Lyn was friendly and professional. I'll definitely be back!

  • Price: $20–40
  • Services: Pedicure
  • Service duration: 0–30 min
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you very much for your reviews. We always try our best to make you happy. Please come back soon.

Cassidy McCullough3 reviewsTotal number of Google reviews Cassidy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely obsessed with Glamd. Been coming for two years and will never stop!!

  • Services: Nail painting, Nail polish changes
Response from the owner · 2 weeks ago

Love to see you like our services. We have plenty more for you to try. We are looking forward to serving you again.

S N4 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They really went above and beyond to ensure they delivered the EXACT design I wanted. Loved the care with which they handled my hands and the effort they put into getting everything right. At one point I had multiple techs at the station chiming in to make sure the nails were perfect 😁 10/10 recommend.

Response from the owner · 2 weeks ago

Love to see you like our services. We have plenty more for you to try. We are looking forward to serving you again.

Marcie Platz8 reviewsTotal number of Google reviews Marcie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thy is the BEST!!! I’ve brought in an info picture and she did even better. WOW is my only comment!!!

Response from the owner · 3 weeks ago

It is awesome. Love to see you in love with our service. Come back to see us soon. We have many more fantastic services for you to try.

katherine despainLocal Guide · 53 reviewsTotal number of Google reviews katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every time I go here I always have the best experience! Their pedicures are AMAZING and my nails always get so many compliments! Highly recommend!

Response from the owner · 3 weeks ago

Wonderful. I am smiling reading your feedback. Customers’ satisfaction is the energy for us to work better. Love to have you back soon.

Tiara Hudson4 reviewsTotal number of Google reviews Tiara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

D did a great job with a gentle gel-x removal. He did a careful manicure, smooth gel polish, and excellent massage. I highly recommend the salon and D for a great gel manicure!

  • Price: $40–60
  • Services: Polish removal, Gel manicures
  • Busyness: Not busy
  • Maintenance: Well-kept
Response from the owner · 4 weeks ago

Wonderful. I am smiling reading your feedback. Customers’ satisfaction is the energy for us to work better. Love to have you back soon.

GLAM’D Nail Spa on Google Maps →

Business details