FACIAL SERVICES · OPELOUSAS, LA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREGlam hair salon & spa
Better than 8% of facial services · #22 of 24
4.7★76 Google reviewsGoogle star rating as shown on Google Maps.
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Glam hair salon & spa for hair extensions
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Hair extensions”
Ashleigh3 years ago★★★★★
Rating only, no written review.
BalayageBang trimBlowouts
vs category
Blue = Glam, grey = facial services average
Rating over time
Price
$93+28% vs typical facial services
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
44
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0
