FACIAL SERVICES · OPELOUSAS, LA
Glam hair salon & spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Glam hair salon & spa

Better than 8% of facial services · #22 of 24

4.7★76 Google reviewsGoogle star rating as shown on Google Maps.
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Allie · 2 years ago

This was a wonderful experience from start to finish. Booking online is smooth and simple, giving you options for services and estimated pricing. Upon entering the salon, it's buzzing with an upbeat feeling. There's a beautiful color scheme and disco balls everywhere. Who doesn't love that? You are greeted swiftly…

Paid $200+HairstylingHaircutHair highlighting
★★★★★ Barbara · 2 years ago

I went from long hair to supper short pixy. I love my cut !! Will always come back to Glam!!❤️❤️

Paid $40–60HairstylingHaircut

vs category

Blue = Glam, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02023-Q1: 4.00★ (5 reviews)2023-Q2: 3.75★ (4 reviews)2023-Q3: 4.63★ (8 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 4.20★ (5 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 4.00★ (1 reviews)2026-Q3: 5.00★ (1 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

$93+28% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
44

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0

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