FACIAL SERVICES · OPELOUSAS, LA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREGlam hair salon & spa
Better than 8% of facial services · #22 of 24
4.7★76 Google reviewsGoogle star rating as shown on Google Maps.
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Glam hair salon & spa for hair highlighting
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 3 Google reviews tagged “Hair highlighting”
AllieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This was a wonderful experience from start to finish. Booking online is smooth and simple, giving you options for services and estimated pricing. Upon entering the salon, it's buzzing with an upbeat feeling. There's a beautiful color scheme and disco balls everywhere. Who doesn't love that? You are greeted swiftly…
Paid $200+HairstylingHaircutHair highlighting
MelissaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Dusty is amazing at color/highlights, etc.
Paid $200+HairstylingHair coloringHair highlighting
Dusty5 years ago★★★★★
Rating only, no written review.
BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
vs category
Blue = Glam, grey = facial services average
Rating over time
Price
$93+28% vs typical facial services
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%2+1Reliability 21%52+11.1Momentum 11%28+3.2Track record 10%81+8.1Accountability 7%44+3.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
52
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
44
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0
