iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%72+20.3Replies to reviews 8%100+8.2Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 67 nail salonsiPosition by Experts Score among all companies we track in this category. · better than 53%
4.8★★★★★326 Google reviews · 23 photos
94%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$73typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Glamorous Nail Spa 4.8 out of 5 based on 326 reviews, with the owner responding to all of them. Customers frequently praise the clean facility, friendly staff, and effective services such as pedicures, gel manicures, and protein nail treatments that strengthen natural nails. However, some lower-rated reviews cite inconsistent service quality, including rushed appointments, improper cuticle work, and unexpected additional fees for reshaping or cleanup.
Google rating: 4.8 out of 5 from 326 reviews (94% five-star).
Reviews on this page: 326 Google reviews (284 with written comments, 101 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Nail Salon serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other nail salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Glamorous Nail SpaNail Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glamorous Nail Spa: 81/100 on this factor. Category median: 84.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glamorous Nail Spa: 72/100 on this factor. Category median: 78.B
72
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glamorous Nail Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glamorous Nail Spa: 100/100 on this factor. Category median: 66.A
100
Bar = this company · dark tick = category median.
Star ratings
326 Google reviews we collected
4.8of 5
5 stars30894%
4 stars21%
3 stars21%
2 stars52%
1 star93%
Praise vs complaints
Phrases our text analysis found in 284 written reviews
96%praise
Praise31896%
Complaints124%
Price
What customers reported paying
$73+4% vs typical nail salons
Middle half of what 195 customers paid ($53–$101) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11334%
Quality & results9328%
Would recommend5617%
Speed & response309%
Price & value216%
Honesty & trust144%
Communication31%
What customers talk about
We read 284 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My daughter and I had an appointment, had to wait a little bit due to people going home sick, but my nail tech was so sweet and did an amazing job!”
“They were very rude and said the wait was one hour and to come back.”
“I’ve been here three times now, and I’ve had a great experience every single time!”
“However, the quality of the work was very poor and sloppy.”
“…made me feel so comfortable and really just gave me what I wanted I definitely recommend coming here for any type of beauty services they do it all f…”
“👏🏽 she is quick and efficient and her nail art ALWAYS hits!”
“It's clean, prices are fair and my nails last and look great!”
“I always pay cash and tip so I dont appreciate feeling ripped off.”
“The sisters are always such a delight and genuinely happy to serve you.”
“From start to finish she made me feel comfortable she was so knowledgeable and most importantly she listened to my wants and needs.”
People customers mention
Nails17 reviews
Hailey5 reviews
Kristine5 reviews
Vivian4 reviews
Tony3 reviews
Kim3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Glamorous Nail Spa for 8 kinds of job. Pick one to see what they paid and said.
Monica15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
I love my nails there natural protein my own nail thank you Tou . Excellent service by Tou I recomend her .
Paid $80–100Nail art
VeronicaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Nikky gave me a fantastic pedicure today. Super sweet and talented—I will definitely be back
Paid $80–100Foot massagesPedicure
Desiree9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
A wonderful relaxing pedicure with my handsome guy. Thank you to Glamorous Nails.
Claudia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The facility is clean, the environment is relaxing, and the technicians are great, very friendly, and helpful. They make you feel safe and relaxed. I love my pedicure; you will leave feeling refreshed.
Paid $60–80
Kaitlyn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Tu always gets my nails done right!! 👏🏽 she is quick and efficient and her nail art ALWAYS hits! Love my most recent birthday set! 🥰
Paid $60–80Nail artNail extensionsNail painting
JackieLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hands down 💅🏽 the BEST NAIL SALON IN TOWN!!
Tu and all the nail techs are very talented and there is nothing they can’t do.
Thank you Tu for making my natural nails look bomb with your special protein nail complex you saved my natural nails 🩷💅🏽🩷
Beautiful Place, but Very Disappointing Service
I am writing this review out of genuine disappointment. The salon itself is beautiful, clean, and very well kept, but unfortunately, the quality of service did not match the appearance or the prices.
I chose the $55 pedicure from their service menu, expecting a more thorough treatment, especially considering the different price ranges and services advertised.
Unfortunately, there was very little actual cleaning or attention given to my toenails. I repeatedly mentioned to my nail technician that I could still feel discomfort from an ingrown toenail, but she simply told me there was nothing else she could cut. Aside from what appeared to be a cuticle nipper, no other tools were used to properly clean around my toenails. I understand that nail technicians cannot treat ingrown toenails medically, but I still expected a more thorough basic pedicure.
The massage lasted maybe five minutes, which was also disappointing. What made it even more frustrating was watching the customer next to me receive what appeared to be nearly the same service, despite choosing one of the most basic pedicure options.
When a business offers different pedicure packages at different prices, customers should be able to notice a difference in the quality, attention, and services provided.
I don’t mind paying more for good service, but I do expect to receive what I’m paying for.
Overall, if you’re simply looking for a quick toenail trim and a little lotion on your legs, this may be the place for you. However, if you’re expecting a thorough pedicure, detailed nail care, and a relaxing massage, my experience fell very short of those expectations.
It’s unfortunate because the salon has such a beautiful atmosphere and so much potential. I truly hope management takes feedback like this seriously, because a beautiful salon means very little when the quality of service doesn’t match the price.
Price: $60–80
Busyness: As busy as it gets
Maintenance: Well-kept
Response from the owner · 18 hours ago
Hi Gabriela Martinez,
Thank you for your compliment about our salon being beautiful and clean. We truly appreciate it! We're sorry to hear that you were disappointed with your visit. We always do our best to take care of our customers, and our technician did check with you several times to make sure your ingrown toenail was properly addressed. However, if an ingrown toenail is too deep, we are limited in what we can safely do and recommend seeing a medical specialist.
Regarding the service time, the customer next to you received a gel pedicure, which naturally takes longer, while your service was a regular pedicure without polish. Our technician also provided a massage and foot mask treatment as part of your service.
We understand your concerns and appreciate your feedback. Our technician is experienced and highly rated by many of our customers, but we're sorry that your experience did not meet your expectations. Please feel free to contact us at (573) 667-6868 if you'd like to discuss this further.
Matthew Eveland11 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
I wanted to try a different shape and do a Halloween theme but keep nails short. I love the shape and design. I also had a Glamorous pedicure which I recommend.
Response from the owner · 2 days ago
Thank you so much for your support! We’re glad you had a wonderful visit and hope your next appointment is just as enjoyable.
Monica Robles15 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
I love my nails there natural protein my own nail thank you Tou . Excellent service by Tou I recomend her .
Price: $80–100
Services: Nail art
Busyness: A little busy
Maintenance: Pristine
Response from the owner · a month ago
Thank you so much, Monica, for your 5-star review! We truly appreciate you choosing us for your nail art and are so glad you enjoyed your visit. We also appreciate your kind feedback about our pristine salon. We look forward to seeing you again soon!
Veronica P. PerezLocal Guide · 12 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Nikky gave me a fantastic pedicure today. Super sweet and talented—I will definitely be back
Price: $80–100
Services: Foot massages, Pedicure
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Response from the owner · 3 days ago
Thank you so much, Veronica! We’re so glad Nikky made your pedicure such a relaxing and enjoyable experience. It’s wonderful to hear that her sweet personality and talent stood out to you. We truly appreciate your kind words and can’t wait to welcome you back!
Elizabeth Gallego1 reviewiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Tu is the best she always gets my nails right, especially for the holidays
Price: $80–100
Services: Nail art, Acrylic nails, Nail designs
Busyness: Not busy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Thank you so much, Elizabeth, for your wonderful 5-star review! We’re so happy you always love how your nails turn out and that you’re enjoying having your acrylic set back on. We truly appreciate your continued support and look forward to seeing you again soon! ❤️
Desiree Saldivar9 reviewsiTotal number of Google reviews Desiree has written across all businesses on Google Maps, not just this one.
A wonderful relaxing pedicure with my handsome guy. Thank you to Glamorous Nails.
Price: $60–80
Services: Foot massages, Men's manicures, Hand & foot massages
Seasonal theme: Fall
Busyness: Not busy
Atmosphere: Relaxing, Modern
Maintenance: Pristine
Response from the owner · 5 months ago
Hi Desiree, thank you so much for your feedback! We’re happy to hear you enjoyed the relaxing experience and appreciated that we respected your preference for a natural manicure style. We also appreciate you letting us know about the gel bubbling after a week, as that’s definitely not the experience we want for our clients. Please feel free to reach out to us so we can make it right for you. We truly value your support and hope to see you again soon! 💕
michelle dupee6 reviewsiTotal number of Google reviews michelle has written across all businesses on Google Maps, not just this one.
Tu was so great! She looked at my old acrylic nails that were damaging my real nails so bad and recommended to try her protein nails and they are so amazing! This is my actual nails so no harsh chemical added to a fake set of nails, after one session they are so strong and light feeling! I would highly recommend trying her Protein nails!!
Response from the owner · a week ago
It was wonderful having you here! 💕 Thank you for choosing us, and we’re glad you were happy with both the service and your time in the salon.
Kimberly Ortega7 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
They do such a great job. My nails always come out beautiful.
Price: $40–60
Services: Nail art, Polish removal, Nail painting, Nail polish changes, Pedicure, Manicure, Nail cut & filing, Gel manicures
Busyness: Not busy
Service duration: 30–60 min
Response from the owner · 3 months ago
Hi Kimberly,
Thank you so much for your wonderful 5-star review! 💕 We're so happy to hear you had a great experience with us! We love helping our guests explore all the different nail colors and service options to find the perfect look. Thank you for your kind words about our friendly team. We truly appreciate your support and look forward to welcoming you back for another beautiful nail appointment soon! 💅✨
Johnny Jackson8 reviewsiTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
We're overjoyed to receive your 5-star rating! Thank you for choosing our nail salon. Your satisfaction is our priority, and we're grateful for your positive feedback. Looking forward to welcoming you back for more pampering!
