iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%36+8.7Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#164 of 188 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 13%
4.5★★★★★108 Google reviews · 23 photos
87%five-star reviews
4.70★last 12 monthsiAverage stars on reviews from the last 12 months only.
9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Glamour Grooming and Boarding 4.5 out of 5 stars based on 108 reviews, with the owner responding to 52% of them. Customers frequently praise the friendly atmosphere, professional grooming results, and clear communication regarding pet care. However, several low-star reviews criticize the facility for safety issues, including a dog escape, uneven cuts, and failures to follow feeding schedules or provide adequate exercise during boarding.
Google rating: 4.5 out of 5 from 108 reviews (87% five-star).
Reviews on this page: 108 Google reviews (92 with written comments, 18 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 11, 2026.
Service: Mobile Dog Groomer serving Memphis, Tennessee.
Data from Google, last updated November 2, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Glamour Grooming & BoardingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glamour Grooming & Boarding: 56/100 on this factor. Category median: 85.C
56
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glamour Grooming & Boarding: 36/100 on this factor. Category median: 82.D
36
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glamour Grooming & Boarding: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glamour Grooming & Boarding: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glamour Grooming & Boarding: 75/100 on this factor. Category median: 50.B
75
Bar = this company · dark tick = category median.
Star ratings
108 Google reviews we collected
4.5of 5
5 stars9487%
4 stars11%
3 stars00%
2 stars22%
1 star1110%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
96%praise
Praise7496%
Complaints34%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2463%
Reasonable1334%
Overpriced13%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2634%
Staff & attitude2532%
Would recommend1216%
Speed & response68%
Price & value45%
Communication23%
Honesty & trust23%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The before and After , thanks for such a wonderful experience.”
“The atmosphere was great and the staff was very friendly and professional.”
“10/10 my dog looks and he smells good, I will be back.”
“Belinda met us early, prior to 9am so that we could make our tour on time.”
“The owner was so friendly and accommodated our pickup time for a very fair tip.”
“She made the process so smooth and always explained everything!”
“I love them and I wouldn't trust another soul nor business company to handle my furry baby like my GLAM FAM does.”
People customers mention
Belinda10 reviews
Graceland3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Glamour Grooming & Boarding for 8 kinds of job. Pick one to see what they paid and said.
KKarita1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We rehoused a pet yorkie , Took him for a spa day at Glamour Grooming and Boarding. The before and After , thanks for such a wonderful experience. Dakota is a happy and handsome Boy.
Great priceDog full service grooming
LLillie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I was skeptical at first, but after I saw my baby Leo, I was very pleased and satisfied.... And also he was smelling sooo good that I asked could I purchase what they used.... The atmosphere was great and the staff was very friendly and professional..... Thank y'all sooo much for taking care of my baby Leo❤️❤️❤️
Great priceDog flea and tick treatmentDog bathing and blow dryDog grooming and styling
AAsia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I absolutely love Glamour Grooming and my fur baby does as well!! The excitement he expresses walking through the door is so heartwarming! She gets my baby right EVERY VISIT!! I love it here!!
SStacy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Just to make you all aware that a dog escaped from their facility today, September 23 2026. I would be highly upset ( profanity) if my dog was able to get away from my groomer. This place is located on an extremely busy street. I would never take my babies there.
SSharnell6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My first time going to Glamour Grooming and Boarding. I will definitely be taking my dog back. Belinda and her team did a superior job on my Bella Rose. I’m so happy I found this place and can’t wait to go back.
Great priceDog grooming
EEbony1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
LOVE THEM DOWN!!! My baby looked like a queen baby .. glamour grooming did a very good job on my lil NovaGirl… I thank yall so much for making my baby look like a million bucks… GO BOOK YOUR APPOINTMENT NOW!!! Cause they did a amazing job…
We rehoused a pet yorkie , Took him for a spa day at Glamour Grooming and Boarding. The before and After , thanks for such a wonderful experience. Dakota is a happy and handsome Boy.
Price assessment: Great price
Services: Dog full service grooming
Response from the owner · 3 weeks ago
Glamour Grooming and Boarding appreciate your business thank you
L
Lillie Lee1 reviewiTotal number of Google reviews Lillie has written across all businesses on Google Maps, not just this one.
I was skeptical at first, but after I saw my baby Leo, I was very pleased and satisfied.... And also he was smelling sooo good that I asked could I purchase what they used.... The atmosphere was great and the staff was very friendly and professional..... Thank y'all sooo much for taking care of my baby Leo❤️❤️❤️
Price assessment: Great price
Services: Dog flea and tick treatment, Dog bathing and blow dry, Dog grooming and styling
A
Asia Glenn5 reviewsiTotal number of Google reviews Asia has written across all businesses on Google Maps, not just this one.
I absolutely love Glamour Grooming and my fur baby does as well!! The excitement he expresses walking through the door is so heartwarming! She gets my baby right EVERY VISIT!! I love it here!!
Response from the owner · 4 weeks ago
Thank you so much we appreciate your business we are hear to make our pup feel good smell wonderful and look Amazing
S
Stacy Darnell11 reviewsiTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Just to make you all aware that a dog escaped from their facility today, September 23 2026. I would be highly upset ( profanity) if my dog was able to get away from my groomer. This place is located on an extremely busy street. I would never take my babies there.
Response from the owner · a month ago
Hello that was one of the company dog and didn't escape so stop being messy have a great evening 😊
K
Kattie Perry9 reviewsiTotal number of Google reviews Kattie has written across all businesses on Google Maps, not just this one.
My first time going to Glamour Grooming and Boarding. I will definitely be taking my dog back. Belinda and her team did a superior job on my Bella Rose. I’m so happy I found this place and can’t wait to go back.
Price assessment: Great price
Services: Dog grooming
K
katie e.Local Guide · 54 reviewsiTotal number of Google reviews katie has written across all businesses on Google Maps, not just this one.
LOVE THEM DOWN!!! My baby looked like a queen baby .. glamour grooming did a very good job on my lil NovaGirl… I thank yall so much for making my baby look like a million bucks… GO BOOK YOUR APPOINTMENT NOW!!! Cause they did a amazing job…
Price assessment: Great price
Services: Dog grooming
A
Ashley Gomez-Villa6 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
She did an amazing job! I was very satisfied and amazed on the work she did to my husky. I was scared since it was my first time taking my dog for these services. She made the process so smooth and always explained everything! Very good communication as well! Highly recommend for your fur babies!!!!
Price assessment: Great price
Services: Dog ear cleaning, Dog grooming, Dog full service grooming
Response from the owner · 2 months ago
We greatly appreciate your business and thank you for trusting us with Chango. Please let us know how his procedure goes and we look forward to seeing you again soon!
B
briahna jett1 reviewiTotal number of Google reviews briahna has written across all businesses on Google Maps, not just this one.
she made my queenie girl look so BEAUTIFUL!! and she came back smelling sooo good! i highly recommend coming to get your pup groomed here! the groomer was very very communicative and sweet, she called me and asked many questions and i felt very safe leaving my baby in her hands! (update: my baby has 3 cuts on her belly and had diarrhoea for 4 days after she left. this has never happened at a different groomer so im not sure what stressed her out to that point but yea.)
Price assessment: Reasonable price
Services: Dog grooming, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Response from the owner · 3 months ago
Thank you so much. We appreciate your business. We are here to make your babies look good, feel good and smell good
