Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Glass Doctor Auto of Castle Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Glass Doctor Auto of Castle Rock

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 221 Google reviews

📞 Call (720) 325-1359Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor Auto of Castle Rock is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor Auto of Castle Rock is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor Auto of Castle Rock is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor Auto of Castle Rock is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor Auto of Castle Rock is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor Auto of Castle Rock is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Glass Doctor Auto of Castle Rock for 7 kinds of job.

Glass Doctor Auto of Castle Rock for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 65 Google reviews tagged “Auto windshield repair” · showing 20

Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience! They came to my house to fix my windshield, which was so convenient. I booked via text message. They were professional, and respectful throughout the entire process. I would definitely recommend them!

Great priceAuto windshield repair
P3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service!!! For sure I will come back!

Reasonable priceAuto windshield repair
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, competitively priced, and easy to schedule.

Auto windshield repair
VickiLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I made an appointment with Scott to get some chips fixed on my windshield. When I arrived for my scheduled appointment Michael was there and ready to get stared on my glass. While waiting in the waiting area I heard Trisha interacting with othe clients. All three individuals I interacted with at the Glass Doctor…

Reasonable priceAuto windshield repair
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stopped in today for a small chip in my windshield, received wonderful quick and friendly service. Highly recommend and I’ll definetly be back for future repairs.

Auto windshield repair
mr4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fair pricing great work and the team there treated my kid with special-needs really well

Great priceAuto windshield repair
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott did a wonderful job restoring my headlights and filled in a glass chip on my windshield. He and his team are wonderful and easy to work with!

Great priceAuto windshield repair
KelleyLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing customer service. I got a chip in my glass that spread almost immediately and 1.5 hours later it was filled and I was relieved instead of stressed. Painless process and great people!

Great priceAuto windshield repair
SamsamLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome job. Thank you so much. I appreciate you 😊

Great priceAuto windshield repair
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent Customer Service. Honest, dependable local business!

Great priceAuto windshield repair
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service and extremely polite installers. Both Mike and Scott were wonderful to have replace my windshield!

Great priceAuto windshield repair
Alli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Honest, kind, accessible - seriously the best!

Great priceAuto windshield repairService not listed
Cheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleasant experience no problems at all they were efficient excellent service.

Reasonable priceAuto windshield repair
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service was extremely fast. The contact person was very friendly- knowledgeable and accommodating. The price and booking by far outshines that of Safelight I would highly recommend this company for your glass needs. . Update. A second time to get a chip repair. The service was very quick again. They are…

Reasonable priceAuto windshield repair
mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Impressed with the courtesy displayed by Michael and his attention to detail. Happy to refer GD and support local businesses that are deserving. Highly recommend!

Not sureAuto windshield repair
SteveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service I received at Glass Doctor was as wonderful as I could have ever wished for. Fast, professional service that I would definitely endorse to anyone needing their help 😉

Auto windshield repair
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and professional!

Reasonable priceAuto windshield repair
JLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and effective chip repair. repair makes much more sense than an eventual replacement if you don't get the repair taken care of early.

Auto windshield repair
EvanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Flawless experience. I got responses right away, a quote right away, and the price was very reasonable. It was quick and painless from start to finish.

Great priceAuto windshield repair
DanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend the Glass Doctor for windshield and chip repair. When I called and talked to Angela, great communication, very professional and gave us an excellent price! One of the best warranties! I recommend this company in the Castle rock area!

Great priceAuto windshield repairAuto windshield replacement

Show more auto windshield repair reviews (45 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 31%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair65—
Auto windshield replacement20—
Auto power window repair3—
Window repair2—
Window installation2—
Auto rear window replacement2—
Auto side window replacement2—

Compare with

Solar Automotive logoSolar AutomotiveExperts Score 98Castle Pines · 4.97★SimplyEuro European Auto Repair Castle Pines logoSimplyEuro European Auto Repair Castle PinesExperts Score 96Castle Pines · 4.95★Elite AutoWorks logoElite AutoWorksExperts Score 96Castle Pines · 4.97★