Experts Reviews · Company report
Glass Doctor Auto of the Peninsula logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Glass Doctor Auto of the Peninsula

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 238 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor Auto of the Peninsula is better than 98% of auto glass repair.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Glass Doctor Auto of the Peninsula for 3 kinds of job.

Glass Doctor Auto of the Peninsula for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Auto windshield repair” · showing 20

Kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik and his team provided excellent customer service, charged a fair price, and did a great job! I definitely recommend them.

Reasonable priceAuto windshield repair
MariaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge thank you to Auto Glass Doctor for making the process so easy! I was able to get my cracked windshield replaced through my insurance with no hassle. Just have your insurance broker work directly with them. Robert and Erick were amazing to work with — professional, helpful, and provided excellent customer…

Customer photo from Maria's review
Great priceAuto windshield repair
Sundar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent and efficient service. I highly recommend.

Auto windshield repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, friendly, experienced, convenient. Glass Doctor makes the process very easy to repair or replace a windshield. Other companies fall short. We will definitely use Glass Doctor again for all of our cars. Thank you Eric and Robert!

Reasonable priceAuto windshield repair
Grant7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly people with rapid service and a great looking result.

Reasonable priceAuto windshield repair
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I contacted Glass Doctor Auto of the Peninsula because the business is close to my home, was listed as an approved vendor through my insurance, and had excellent reviews. My experience absolutely lived up to the reputation. The owner was incredibly helpful, walked me through the entire process, handled all of the…

Auto windshield repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone at Glass Doctor was an absolute pleasure to work with. The entire team was friendly and knowledgeable. They worked quickly and efficiently and my windshield looks beautiful. They went the extra mile and vacuumed and cleaned all the windows too! I cannot recommend them enough!

Auto windshield repair
ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik and his crew took the time to diagnose an issue I had with the front Windshield camera. They did not even charge me for any of the diagnostic or put pressure on me to use them For the glass replacement. When they did do the work on the car, they were fast, efficient, courteous, and incredibly helpful.…

Great priceAuto windshield repair
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik is incredibly welcoming, professional, and efficient, and his work is outstanding. This morning, a rock cracked the windshield on my Tesla Model X, and when I called the shop, Robert answered all of my questions and got me in the very same day. The repair was flawless—you can barely tell anything ever happened.…

Great priceAuto windshield repair
Andre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing customer service. They provided tons of advice and support from the very first call. The service was quick and clean. I was able to use their guest office to continue working through the service. They finished within a few hours and even provided a can of quality glass cleaner. While I hope I don’t need to…

Reasonable priceAuto windshield repair
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super friendly and professional!

Reasonable priceAuto windshield repair
Phil9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erik and his team are wonderful and knowledgeable. Very impressed with level of both service and kindness. Even had an office for me to work in while I waited. High recommend! Support a local business, too! Price was reasonable, and half what the dealership quoted. Funny, another shop said they could install OEM…

Reasonable priceAuto windshield repair
National4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Glass Doctor. They replaced the windshield on our Jeep Wrangler and the whole process was smooth from start to finish. Robert was easy to work with, very responsive, and made everything simple. Robert ordered an OEM windshield for us, it arrived the very next day, and he had it…

Great priceAuto windshield repair
HayesLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic service. Excellent communication and support and great quality installation on our 2025 Volvo.

Auto windshield repair
TamaraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wow! Amazing service from beginning to end. Robert made the process so easy dealing with the insurance. Eric, the owner was wonderful to work with. This is the only shop I’ll take my car to for a new windshield!

Great priceAuto windshield repair
chrisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast, professional service. The technicians were on time and did excellent work. If I need glass work for any cars in the future, Glass Doctor Auto of the Peninsula will be my first call.

Great priceAuto windshield repair
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an incredible experience getting my windshield replaced here. Eric was an absolute delight to work with — the kind of person who makes you feel instantly comfortable because it's obvious he knows exactly what he's doing. He genuinely cared about the experience, not just the job, and that came through in…

Reasonable priceAuto windshield repair
Minsoo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best place if you want to repair chips. I got a chip in my car’s windshield, and the glass doctor resolves it as quick as possible and as clean as possible. Also, staffs are nice and kind.

Reasonable priceAuto windshield repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had the pleasure of working with Erik and his crew, and I was very impressed with their professionalism and expertise. Eric took the time to thoroughly evaluate my windshield chip and clearly explained the repair process. The repair was done efficiently and with great attention to detail. It’s clear they take…

Auto windshield repair
DominicLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erik is a true professional. Everything is clearly communicated so I know what to expect. Got the OEM part I was asking for. Took care of all insurance dealings. No surprises. He started the job on time and finished on time. Had the windshield cleaned and the inside vacuumed. Total white glove service. I will go…

Reasonable priceAuto windshield repair

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 0%Not sure 4%

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