Experts Reviews · Company report
Glass Doctor Auto of the Peninsula logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Glass Doctor Auto of the Peninsula

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 238 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor Auto of the Peninsula is better than 98% of auto glass repair.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Glass Doctor Auto of the Peninsula for 3 kinds of job.

Glass Doctor Auto of the Peninsula for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Auto windshield repair”

Kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik and his team provided excellent customer service, charged a fair price, and did a great job! I definitely recommend them.

Reasonable priceAuto windshield repair
MariaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge thank you to Auto Glass Doctor for making the process so easy! I was able to get my cracked windshield replaced through my insurance with no hassle. Just have your insurance broker work directly with them. Robert and Erick were amazing to work with — professional, helpful, and provided excellent customer…

Customer photo from Maria's review
Great priceAuto windshield repair
Sundar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent and efficient service. I highly recommend.

Auto windshield repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, friendly, experienced, convenient. Glass Doctor makes the process very easy to repair or replace a windshield. Other companies fall short. We will definitely use Glass Doctor again for all of our cars. Thank you Eric and Robert!

Reasonable priceAuto windshield repair
Grant7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly people with rapid service and a great looking result.

Reasonable priceAuto windshield repair
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I contacted Glass Doctor Auto of the Peninsula because the business is close to my home, was listed as an approved vendor through my insurance, and had excellent reviews. My experience absolutely lived up to the reputation. The owner was incredibly helpful, walked me through the entire process, handled all of the…

Auto windshield repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone at Glass Doctor was an absolute pleasure to work with. The entire team was friendly and knowledgeable. They worked quickly and efficiently and my windshield looks beautiful. They went the extra mile and vacuumed and cleaned all the windows too! I cannot recommend them enough!

Auto windshield repair
ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik and his crew took the time to diagnose an issue I had with the front Windshield camera. They did not even charge me for any of the diagnostic or put pressure on me to use them For the glass replacement. When they did do the work on the car, they were fast, efficient, courteous, and incredibly helpful.…

Great priceAuto windshield repair
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Erik is incredibly welcoming, professional, and efficient, and his work is outstanding. This morning, a rock cracked the windshield on my Tesla Model X, and when I called the shop, Robert answered all of my questions and got me in the very same day. The repair was flawless—you can barely tell anything ever happened.…

Great priceAuto windshield repair
Andre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing customer service. They provided tons of advice and support from the very first call. The service was quick and clean. I was able to use their guest office to continue working through the service. They finished within a few hours and even provided a can of quality glass cleaner. While I hope I don’t need to…

Reasonable priceAuto windshield repair
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super friendly and professional!

Reasonable priceAuto windshield repair
Phil9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erik and his team are wonderful and knowledgeable. Very impressed with level of both service and kindness. Even had an office for me to work in while I waited. High recommend! Support a local business, too! Price was reasonable, and half what the dealership quoted. Funny, another shop said they could install OEM…

Reasonable priceAuto windshield repair
National4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Glass Doctor. They replaced the windshield on our Jeep Wrangler and the whole process was smooth from start to finish. Robert was easy to work with, very responsive, and made everything simple. Robert ordered an OEM windshield for us, it arrived the very next day, and he had it…

Great priceAuto windshield repair
HayesLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic service. Excellent communication and support and great quality installation on our 2025 Volvo.

Auto windshield repair
TamaraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wow! Amazing service from beginning to end. Robert made the process so easy dealing with the insurance. Eric, the owner was wonderful to work with. This is the only shop I’ll take my car to for a new windshield!

Great priceAuto windshield repair
chrisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast, professional service. The technicians were on time and did excellent work. If I need glass work for any cars in the future, Glass Doctor Auto of the Peninsula will be my first call.

Great priceAuto windshield repair
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an incredible experience getting my windshield replaced here. Eric was an absolute delight to work with — the kind of person who makes you feel instantly comfortable because it's obvious he knows exactly what he's doing. He genuinely cared about the experience, not just the job, and that came through in…

Reasonable priceAuto windshield repair
Minsoo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best place if you want to repair chips. I got a chip in my car’s windshield, and the glass doctor resolves it as quick as possible and as clean as possible. Also, staffs are nice and kind.

Reasonable priceAuto windshield repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had the pleasure of working with Erik and his crew, and I was very impressed with their professionalism and expertise. Eric took the time to thoroughly evaluate my windshield chip and clearly explained the repair process. The repair was done efficiently and with great attention to detail. It’s clear they take…

Auto windshield repair
DominicLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Erik is a true professional. Everything is clearly communicated so I know what to expect. Got the OEM part I was asking for. Took care of all insurance dealings. No surprises. He started the job on time and finished on time. Had the windshield cleaned and the inside vacuumed. Total white glove service. I will go…

Reasonable priceAuto windshield repair
stevenLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Came in to get a small chip on my windshield repaired. They did it right away, it was quick and came out really good.

Great priceAuto windshield repair
Luis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional, got a year guarantee, what more do you want.

Reasonable priceAuto windshield repair
Zhou4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast and efficient service. Very good communications.

Auto windshield repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic service. Smooth, clear, fast, easy process. Upfront and reasonable pricing. I hope I don't need to replace my windshield again, but if do I am coming right back here.

Auto windshield repair
CharlotteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome experience, friendly and talented team that helped me understand the process, they were able to fit me in the next day which allowed me to continue my road trip, the office has a nice separate room for guests to work while waiting (strong wifi), new dashboard glass was crystal clear

Customer photo from Charlotte's review
Great priceAuto windshield repair
LanaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The nicest place to do business. I will always go to have Eric and Philip fix my glass. They go above and beyond for their customers and make the process so easy. So glad that I read their reviews and asked my insurance agency if I could use them. They are a preferred provider, and now I know why. Thank you for…

Great priceAuto windshield repair
DalenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From start to finish, working with Glass Doctor for my windshield replacement was a seamless and pleasant experience. Eric on the phone was personable and helpful, scheduling an appointment and providing a transparent quote of the cost for services. Philip the technician was prompt, courteous and provided…

Reasonable priceAuto windshield repair
Vishwa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did an excellent job fixing my windshield — quick, professional, and high quality work. What really stood out was that they went beyond my original request and also took care of a reflector issue I hadn’t even planned to fix. Truly great customer service and attention to detail. Highly recommend!

Auto windshield repair
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience, Great customer service, fast and efficient!

Reasonable priceAuto windshield repair
Gin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My windshield replacement was an awesome experience with the Glass Doctor. Thank you to Erik and his team for making a worrisome experience feel so much better. From the very first phone call what made the Glass Doctor stand out in service was the communication. Even just a quick phone call to let me know. The part…

Great priceAuto windshield repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service and very helpful scheduling the appointment. Support small businesses like these.

Reasonable priceAuto windshield repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Customer service is amazing! Highly recommend!

Great priceAuto windshield repair
ala4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Erik and Philip were so fantastic and experienced. I had a rock chip that was starting to spread on my Tesla and they both came to the driveway of the shop to examine it and to fix it . the technician Philip knew what he was doing and he was so friendly and always kept a smile while fixing the chip. The chip is now…

Great priceAuto windshield repair
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zero problems. When I arrived for my appointment at 9am, Erik and his team were all ready to work on the car. 3 hours later, my car had a sparkling new windshield, cleaned windows, and vacuumed carpets. He explained everything very thoroughly and couldn’t have been nicer. Thanks !

Great priceAuto windshield repair
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome service. They were able to execute same day and saved me hundreds of dollars by asking about insurance and learning about the process.

Customer photo from Josh's review
Reasonable priceAuto windshield repair
Bohan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best service. Philip restored my car’s headlight perfectly. He also fixed my two vehicles’ windshield. High quality work. Very reasonable price. 100% recommend!

Great priceAuto windshield repair
Renato6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My experience with the whole team was wonderful. Eric, the owner, at all times was exceptionally attentive and helpful. He helped me in everything I needed and went beyond. The whole team is super friendly. Previously tried with other companies but none met me as well as Eric and his team. I highly recommend the company and will indicate to everyone I can.

Great priceAuto windshield repair
Ramon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, they are the best 100%

Auto windshield repair
Ramon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There are the best 100%

Auto windshield repair
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing service, great people, conveniently located near downtown so you can grab ice cream while waiting for your windshield. This was one of the best times i’ve ever had at any auto related place! would definitely recommend!!

Not sureAuto windshield repair
Phillip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience and service all around. Cleaned my car's interior as well as all of the windows. They were very open about pricing and allowed me to drop the car off in the morning and pick it up in the afternoon, while also sending update text messages.

Reasonable priceAuto windshield repair
Cleo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fast and cheap to fix my broken windshield. And the customer service is amazing! Highly recommended!

Great priceAuto windshield repair
Shiv1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got my windshield replaced and the service was amazing! They said it will take 2.5 hours and that they delivered on time. The waiting area has a desk, power outlets and wifi so it was easy to work while waiting for the job to finish. They also cleaned all the windows, wiped the interior and vacuumed the vehicle! Thanks for going above and beyond.

Great priceAuto windshield repair
bsd33us5 months ago★★★★★

Rating only, no written review.

Not sureAuto windshield repair
Jayne9 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto windshield repair
Johna year ago★★★★★

Rating only, no written review.

Auto windshield repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 0%Not sure 4%

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