Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Glass Doctor Auto of the Peninsula logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Glass Doctor Auto of the Peninsula

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 238 Google reviews

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Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor Auto of the Peninsula is better than 98% of auto glass repair.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor Auto of the Peninsula is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor Auto of the Peninsula is better than —% of auto glass repair.–
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Reviews for your job

Customers hired Glass Doctor Auto of the Peninsula for 3 kinds of job.

Glass Doctor Auto of the Peninsula for auto windshield replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto windshield replacement”

Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric & Robert were fantastic! Best in the business.

Great priceAuto windshield replacement
Mira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are incredible! They went above and beyond to help me when I accidentally broke my windshield yesterday. Their work and rates are excellent, too!

Reasonable priceAuto windshield replacementWiper blade installation
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I hated having a cracked windshield, but what a pleasure it was to have it changed out by the crew at Glass Doctor. Price was reasonable and the folks there were delightful. I highly recommend using their crew, you can have it done at their shop or they will also come out to you. It's a local business and it's owner…

Reasonable priceAuto windshield replacement
Alexandr2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had my Genesis GV70 windshield replaced at Glass Doctor in San Carlos and the entire experience was great. Owner Erik personally made sure everything went smoothly. Scheduling was easy, communication was clear and timely, and the turnaround was very fast. I got OEM HUD acoustic glass replacement done. The quality of…

Great priceAuto windshield replacement
JoshuaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team did a great job replacing my windshield. My son enjoyed the free word search and snacks. Car is cleaner than when I came in! A+++

Customer photo from Joshua's review
Great priceAuto windshield replacement
Arianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a pleasant experience. It was super easy to make an appointment, and was able to schedule after I called. Got my windshield replaced. Unfortunately I was the lucky unlucky one and got a distorted windshield. I let Erik know right away and he sent his guys to repair it at my work the next day. He reassured me…

Great priceAuto windshield replacement
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I would highly recommend going to Glass Doctor to have your auto windshield glass replaced.When I called to make an appointment the owner ErIk Hansen spent time explaining the different types of windshield manufacturers that made windshields for my 2022 Audi Q5. I truly appreciate the time he spent explaining this.…

Great priceAuto windshield replacement
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good experience. Responsive, efficient, Erik and team know what they are doing. May thanks to the team!

Reasonable priceAuto windshield replacement
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Above and beyond service…highly recommend!

Reasonable priceAuto windshield replacementService not listed
MikeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an amazing experience with Glass Doctor Auto. From the moment I walked in, the staff was incredibly friendly, welcoming, and professional. They made what could have been a stressful situation feel completely manageable. Erik was especially outstanding — he was accommodating, patient, and took the time to…

Reasonable priceAuto windshield replacement
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I highly recommend Glass Doctor Auto of the Peninsula! I brought in my 2025 Tesla for a windshield replacement, and Erik, the owner, was incredibly genuine and authentic. From the start, he advised me to check my lease and deductible to ensure I had the best option. I called Friday and he got me in by Monday! The…

Great priceAuto windshield replacement
Arjon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome service start to finish would highly recommend!

Auto windshield replacement
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Can not recommend them enough. So accommodating and professional. Would use them again with or without insurance. One of those rare gems that you don’t come across often anymore.

Auto windshield replacement
Francis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Quality work done with very friendly service. Easy scheduling, easy to work with, and the windshield looks great!

Auto windshield replacement
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

incredible service and completion of install off a brand new windshield! So perfect

Great priceAuto windshield replacement
Naman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Erik (the owner) was very responsive and helpful!

Great priceAuto windshield replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair46—
Auto windshield replacement16—
Sunroof glass replacement4—

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