How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREGlass Doctor of Charlotte
Weddington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 4,861 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Glass Doctor of Charlotte for 8 kinds of job.
Glass Doctor of Charlotte for auto windshield repair
Clear ✕All 263 Google reviews tagged “Auto windshield repair” · showing 60
Thank you for the great service! Chad was on time, completed the install in a timely manner and had great communication and professionalism. An overall great experience with Glass Doctor and their team members!!
Brittany Gaines was extremely professional and skilled. Arrived on time and did the job well.
You all was awesome! From the front desk greeter to the end and timely completion. But more importantly the quality of work. Thank you
Phenomenal service drove the vehicle after it was serviced awesome job very professional
Chad Murray was my Technician. He was awesome! He put me at ease right away . He did an incredible professional job. I recommend Glass Doctor 100%!
The workman ship was A1.
Glass Doctor of Charlotte recently replaced the glass in a picture window for me. They did good and fast work for a fair price
Exceptionally kind and responsive. A great business and pleasure to work with! Chad did a great job replacing the windshield on my vehicle!
Very professional and clean waiting area. Work completed as scheduled. Ready for the rain!
I always get Great Service from Glass Doctor.
Brittany with Glass Doctor mobile service….prompt, courteous, professional. She replaced our Yukon windshield with no issues, no delays. Much appreciated.
The installation was quick and Brittni the installer was friendly professional and did an excellent job replacing my car windshield. Her employer should be happy to have her and compensate her for it.
Chad and Theron were absolutely amazing. They did a great job with communication and were very friendly. Would definitely recommend them and the company.
Chad was awesome. And also repaired my clients windshield before he left. Thank you Chad for making sure I got the correct windshield installed.
I've never used Glass Doctor before, but after a bad experience with another company I found them online. I requested an estimate and had a response in minutes from Crystal. I approved the estimate and they were able to set the appointment for the next morning. The two technicians they sent Chad M. and Brittany G.…
I had to get my windshield replaced and recalibrated. They did a great job, were on time and really quick. It's been about 5 months and no issues. I would highly recommend this company in Matthews.
Amazing quick service, wonderful customer service. Highly recommend! Quick availability.
Great customer service coordination with insurance
Installer was very nice and considerate...
The tech, Chad, did a fantastic job fixing the back windows in our old truck. He got the job done in no time flat and left the area clean. I appreciate good customer service and this company beat other quotes by a $50 margin. Thank you for a job well done!
I’m so glad I went with Glass Doctor! Chad Murray was the specialist that helped me fix the crack in my windshield. He was extremely professional, friendly, explained everything in detail, and completely fixed the crack in my windshield. Super grateful!!!!
It was easy to schedule an appointment. My technician, Chad arrived on time and was professional and pleasant to talk to. He did a good job and communicated well. I particularly luke the warranty they offer on their service. I will definitely use them again.
I had Chad Murray come out to my office and fix the bullseye chip in my windshield very quickly. He was done in 10 minutes and I can barely see any part of the chip anymore. He was on time, very friendly and did a great job. I always used Safellite repairs before, but I'll be switching to Glass Doctor if it's always done like this.
Chad was amazing!! Very personable and efficient even in the scorching hot today. Thank you so much for getting my Explorer back looking sharp!
I highly recommend Glass Doctor. We have used them 4 times. Twice for our car window replacement, also installed a frameless glass shower wall and door and they installed a new glass replacement for our bedroom window. For the car window they came out to our home to replace and the other time we had to take the…
After contacting another glass company in the area, if you want to call them a company, luckily I dfound this one online! They were cheaper, faster, showed up ready to do the work! I can’t say enough good things about this company!!
Always great to work with
Amazing service! Theron replaced my windshield super quick and did a very clean quality install! Great team and awesome techs! 10/10 all around! Was worried about non oem glass but they use oem equivalent I had the same tint and soundproofing as the original-couldn’t be happier for the price and convenience!
Michael and Saeng did a great job. I’m so grateful I was able to get an appointment quickly!
Our service was done quickly and professionally . Highly recommend Glass Doctor of Charlotte. 5 stars +
Friendly, professional and knowledgeable. Great service!
On time professional and very good work!!
I requested an estimate on Thursday night for a chip that cracked in 2 places. I received texts first thing in the morning with a quote and appointment set for the same day. Chad Murray provided great customer service and explained everything in detail. He was able to fix the windshield so well that he had to point…
Brittany was very proficient. The job was done quickly No blemishes. The chip just disappeared.
Not just fast friendly service. It was the small things. I saw three pieces of lent on my dashboard before I went in. I meant to clean it out but forgot. My dashboard was completely clean and lent removed. That had nothing to do with the glass but they saw something that could be better and they cleaned it off. That…
Incredibly helpful, kind and quick! Very smooth process and accommodating.
Great customer service & amazing installation crew. I was traveling & far away from my home & local dealership. Despite some obstacles from my auto insurance company, I was able to drive 90 min to Charlotte & get Subaru glass in a quick turnaround that allowed me to drive 900miles back home with a safe & certified…
Amazing service and quick answers from Bubba and great and precise install from Chad. Highly recommend!
Communication regarding the appointment via text was great. Brittany did a faantastic job on my windshield replacement and calibration. Highly recommend!
I reached out to several vendors for windshield chip repair. Glass Doctor offered highly competitive pricing and made the appointment process incredibly easy. Chad, the technician, performed an excellent job repairing the chip and thoroughly explained the entire process. He also provided me with information about…
One of the Best Customer Experiences I have ever had 💥 Olivia coordinated everything including working with my Insurance company- my visit to the shop was 1st class as I worked comfortably on their Wi-Fi and enjoyed fresh Popcorn 🍿—. Thanks for bringing my faith back in people and manners
Chad with Glass Doctor did a fantastic job with my car windshield- very professional
Glass Doctor did a great job on my windshield replacement. They were efficient, professional and got me in on short notice.
Excellent service! Have been using them for the glass needs. Thank you.
Great customer service and excellent service from the first contact to the completed windshield repair! Excellent and prompt communication and a perfectly repaired front windshield. Repairing saved me thousands of dollars!! Chad was professional, on time and performed expert work. I was able to receive service…
Someone broke my passenger back glass last Thursday night along with 5 other vehicles and so Friday morning I started Calling around to Charlotte businesses getting price quotes on this replacement window and was absolutely shocked At what several of these businesses quoted me. I’ve seen Glass Doctors business page…
It was very easy to schedule an appointment. They came to my place of work and installed my new windshield. Everyone I dealt with was very professional, and their customer service was amazing.
I would recommend Glass Doctor. Timely service, nice people, and job well done.
Great first experience with GD. I wanted to support local and found them highly rated via a quick google search. They were prompt in their response and getting a quote over to me and we scheduled the windshield replacement for the next day. I found their quote to be reasonably priced against other competitors. Will use them again!
What a great experience with this company. They had the best price the best people and the very best was my technician Theron Kent. My experience all around was amazing. I would highly recommend the glass doctor! They also came the same day.
Great service. Fair pricing. Easy to schedule, came right to house and swapped out in the driveway.
Very friendly and professional, fixed a chip quickly before it became a more serious issue
Chad Murray did a great job replacing my windshield. Very kind and professional, quick service.
We were very pleased with our windshield replacement from Glass Doctor. It was a great experience and wouldn’t think twice about coming back for other services.
I happen to be driving by their Mathews location and remembered the nickel sized hit on my windshield i had gotten a few days before. I whipped in, walked up to the counter and in less than an hr i was continuing on my way with no big spot on the windshield looking back at me. Above expations ! The upbeat attitude,…
Chad Murray did a very wonderful job on the 25 explorer windshield! He did it in a timely manner with very good craftsmanship!
Glass Doctor gave me the lowest quote out of 5 companies I requested estimates from, made getting the quote and scheduling via text super easy, was able to send someone out quickly when I had a difficult schedule to accommodate, and sent out a technician who provided a top notch customer experience - thank you Chad M!
The entire experience from front desk to service was top notch! Very reasonable and great to work with!
Friendly and prompt
Easily scheduled, prompt and professional
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Glass installation | 264 | — |
| Auto windshield repair | 263 | — |
| Window repair | 248 | — |
| Window installation | 191 | — |
| Auto windshield replacement | 92 | — |
| Auto side window replacement | 40 | — |
| General door installation | 18 | — |
| Auto rear window replacement | 17 | — |
