How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREGlass Doctor of Charlotte
Weddington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 4,861 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Glass Doctor of Charlotte for 8 kinds of job.
Glass Doctor of Charlotte for auto windshield replacement
Clear ✕All 92 Google reviews tagged “Auto windshield replacement” · showing 20
Was able to schedule an appointment for the next day, arrived on time and replaced the windshield in 1 hour. Excellent communication, service and product.
Amazing service from initial phone call with Olivia to next day windshield replacement with Chad Murray- would highly recommend for friendly, fast and efficient service!
I drove a considerable distance out of my way because of the high reviews for this business and was told that the replacement should take 1-1.5 hrs. It ended up being just over 2 hrs. Overall the work seems okay but I was a bit surprised that they apparently don’t have electrostatic film available to reinstall dash…
Glass Doctor was extremely efficient in scheduling and getting the job done. We had a windshield replacement at our home in a matter of one hour…and less than 24hrs from scheduling. They also matched a local competitors price, which was wonderful. Thank you, Glass Doctor.
Had my windshield replaced by Chad today. He was very polite and did a great job on my car!
Technician was knowledgeable, efficient, timely and friendly. Great experience and great work!!
Our service was done quickly and professionally . Highly recommend Glass Doctor of Charlotte. 5 stars +
Where do I began. Do yourself a favor and go to the glass doctor in Matthews today. Not only are these people very professional, they are very kind. They listen to your need and answer all of your questions and any concerns you may have. I just from there , picking up my car and these technician did a fantastic job…
Very professional and personable, I arrived early and they were able to take care of my vehicle right away. I would absolutely recommend them!
Scheduling was fast and easy. Chad came the next morning and installed my new windshield. He was top notch, professional and finished the job in the time he stated. I highly recommend this company!
I had a wonderful experience with Glass Doctor! From the first phone call, their customer service was excellent. They took the time to answer all of my questions about my Subaru Forester windshield replacement, EyeSight recalibration, the type of glass being used, and my insurance claim. I never felt rushed and…
The whole process was exceptionally easy! My technician Chad Murray arrived on time, was very professional, courteous, and knowledgeable about the repair for my BMW. He did an outstanding job with my replacement windshield and recalibration of the sensors, and was finished in about an hour just as promised. Thanks Chad and thanks Glass Doctor!
Excellent and fast work
Very pleased with the work, customer service & the tech was well informed & quickly did the windshield replacement. Explained to me about the product and warranty.
Great service - came out to my office during work hours to swap my windshield in the middle of the day. Super convenient and about $150 cheaper than what Safelite quoted me. 10/10 would recommend
Chad came out to our house today to replace a front windshield on our handicapped accessible van. He was very knowledgeable, answered my questions and took pride in his work. Very integral person! He made the entire process seamless. Thank you Chad.
From start to finish this process was a breeze! Used Live chat on their website to ask for quote and within 30 minutes we had an appointment for the next morning for a complete windshield replacement. Crystal handled all of the setup for us and then Michael and Saeng handled the installation. Everyone did a great…
Chad M came and replaced my windshield. He was quick, very polite and seems to have done a good job. He just did it today and I haven’t driven my car yet so this review is more about his professionalism, he was nice and the windshield looks good.
Chad did a professional job. He did excellent. I would give him a 150% rating.
Chad did an amazing professional job. I truly appreciated his dedication to perfection. I would give him a 150% rating.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Glass installation | 264 | — |
| Auto windshield repair | 263 | — |
| Window repair | 248 | — |
| Window installation | 191 | — |
| Auto windshield replacement | 92 | — |
| Auto side window replacement | 40 | — |
| General door installation | 18 | — |
| Auto rear window replacement | 17 | — |
