How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREGlass Doctor of Charlotte
Weddington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 4,861 Google reviews
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Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Glass Doctor of Charlotte for 8 kinds of job.
Glass Doctor of Charlotte for window installation
Clear ✕All 191 Google reviews tagged “Window installation” · showing 100
Thank you for the great service! Chad was on time, completed the install in a timely manner and had great communication and professionalism. An overall great experience with Glass Doctor and their team members!!
Chommy is superb!
Andrew, Creed and Jacob were fantastic. Great service. Super job, they work clean and they were personable.
The Glass Doctor technician, Chris Honeycutt, did an excellent job replacing a half-round window in my living room. He was thorough, personable, and professional. My new window looks great! Thanks, Chris and the Glass Doctor!
The guys that came out were prompt, courteous and the end product looks fantastic! Thanks
Jacob Oakley was fantastic. On time, friendly, explained everything, very knowledgeable, and did great work. Highly recommend.
Many thanks to Honeycutt who did a great job! Very professional and quick response!
Yesterday 10/20/26 the crew came to our home and replaced 35 windows and a glass door. Brian(Bubba) was the Team Captain, of the crew along with Creed, Chris H., Sean and Andrew. Each of them were so polite and professional and friendly. They were so accommodating, about all the areas they needed to get to, we had…
The Glass Doctor was extremely responsive to our call. In less than two days of calling about a repair, we had an estimate and the repair work completed. Our Glass Specialist, Chommy was knowledgeable, friendly and professional. We would use the Glass Doctor again, should the need arise.
Had a broken insulated window they replaced. Was very surprised by the quick turnaround. Technicians were very knowledgeable and curtious
Quick, clean, easy to schedule and great communication
Jacob/Jake was absolutely fantastic.
My boyfriend said the technician Chris Lantigua was very on point, professional and did a great job installing the window, efficient too!
Great experience with Glass Doctor, showed up when they said they would, did a terrific job measuring and installing, including going the extra mile to be sure everything was just right. Thanks to Daniel, Felix and Evan, polite,nice guys and did a great job!! Daniel came back and helped us again with window…
Our technician did a good job and was fast. He was friendly and accommodating. Happy with the experience.
Outstanding Service, Responsiveness and Quality. Our repair person was Jacob Oakley who came out on time as promised, explained the work, put the quote together, delivered the quote and service as promised. He did the replacement work and did an outstanding job and cleaned up with work area!!
Evan and Daniel did a great job installing new window over our tub. They worked efficiently and left the job site tidy.
Replacement of several compromised dual paned windows. The service was prompt and technicians were very efficient and pleasant I highly recommend them.
I would highly recommend Glass Doctor. Mike was on time for the appointment, and very professional and knowledgeble.
Chad did a great job. Professional, quick, and so knowledgeable. He cleaned all the glass up that was still there! I will definitely call on them if I need service again! Chad was pleasant and respectful. He is an asset to your company for sure! Glass Doctor was ready to repair promptly as they had window in…
Alvin arrived at my house to install 7 windows. He was very professional, courtesy and detailed in his work. He was respectful of my property and cleaned as he completed each window. I had some questions about the install and he was responsive to my questions and answered thoroughly. The customer service that the…
Fantastic job! Thank you
Glass Doctor was great to deal with! I gave them the go ahead to fix my window and they had the window cut and installed two days later! They showed up on time and was also the lowest bidder for the job! Everyone was very good to deal with! Would do it all again!
Considering the size of our window (94x42) we were Very happy they were able to get it quickly and were out the next day to install. The crew, Chris and Daniel, were professional and cordial. I believe with the custom windows on our house we will consider using them again. Thank you for your help!
Drew did an excellent job. Was here on time with the free estimate and here on time for the installation. Had the job completed swiftly and professionally, all while keeping everything clean. Will absolutely recommend these guys and definitely use them again if needed
The service was done well on time and professionally. Chris was the person assigned to the work and he was great and explained the process and work
Glass Doctor always provides quick and reliable service for window, mirror, and shower door replacements at the apartment community I work for. We typically get next day installation scheduled once quotes are approved. Daniel and Chommy were fantastic today, and we’ve had excellent experiences with all the other technicians we’ve had as well!
I busted my front window moving some stuff around. Called Glass Doctor and they came right out and measured it. Sent a bunch of technicians out and got it done in a couple hours. Rion, Yon, Derrick, and Serge were friendly, they knew what they were doing, the price was more than fair, and they were fast. Which…
Daniel was friendly, polite, efficient and cleaned up afterward. Would definitely call Glass Dr. again!
So fast. Fantastic customer service. Will return with business
Quick appointment for estimate and service. Very reasonable price. 5 year warranty. Daniel was very friendly efficient and communicative. I highly recommen!
The technician was knowledgeable about how best to handle our needs. He was fair in his pricing and genuinely had our best interest at heart.
Terrific customer service from the quote through the installation.
I needed a broken window replaced.
Excellent service! Derric MacArthur was very patient and explaining my choices and rendering his service and I would not hesitate to return to glass doctor again especially if that employee was gonna serve me
Rion Shields did a fantastic job replacing my french door glass I busted weed wacking. From arrival to leaving was a total of 1 hour. Very professional and knowledgeable.
Glass doctor Have amazing customer service, chad and farren was very friendly and quick with the service.
Both guys were very nice, professional and patient! Had a warranty issue and 2 of the 4 windows sent were the wrong kind but they waited til I could contact the company. Appears to be an excellent job installing the 2 windows which could be installed today.
This is the 5th window I’ve replaced/repaired through glass doctor. Plus I’ve rebuilt a glass door. These guys are the best and they’ve always come through perfectly. 100% recommend!
Serge was very professional and detailed while changing 6 windows today. He cleaned the windows, vacuumed, and removed all trash. Extremely satisfied with the work!
Getting an estimate was fast and easy. Decent prices. The service technicians (Jacob and his partner) were very knowledgeable and professional.
A big thank you to Daniel for installing our new window. He was efficient, friendly, and patient as I asked several questions.
I’ve had a great experience with Glass Doctor anytime I’ve needed a repair. Their team has always been professional, responsive, and efficient, and the quality of work has consistently been solid. What I appreciate most is the communication and reliability—they show up, handle the job correctly, and make the…
They were very professional. Curtis is the manager and he helped me find exactly what I needed and Tom was also very friendly and helpful.
All people were professional and excellent. Brian Starnes did a great job on the installation of my windows. Would recommend thank you again.
I had Glass Doctor replace a rather new window that had cracked. I got tired of waiting on the manufacturer to reply to me regarding a warranty claim, so I asked Glass Doctor to knock it out for me and call it a day. The came by the house, measured the window and once I approved the estimate they were back out to…
Jackson was terrific! Did the job bautifully & was extremely neat, personable & on time....would recommend him to everyone!
Two new glass installations were done. Chris Byrum was great - quick with his work and on time for the scheduled appointment. Strongly recommend!
After having a Michael do a fantastic job replacing our windshield, we decided to used glass doctor to replace the glass in the stationary side of our French door. Jake was our technician. He was efficient and polite. Glass Doctor is definitely who we will use for all of our future glass needs!
Chommy gave excellent customer service and did a fantastic job installing a window that was broken. Would 100% recommend them for your window needs!!
If you’re local to Matthews area I’d recommend coming to the Glass Doctor. They fixed my truck windshield in less than an hour of my appointment booking. The environment is very professional and welcoming. The receptionist is very friendly and makes you feel welcomed. Everything was straight forward and there is no…
Our tech Yon Watson was great to work with, Professional and friendly. He made sure that we were satisfied with the work and if we had any questions. Highly recommend him.
Rion S. came out to repair some windows at our home on Friday. Rion was considerate about coming into our home, was very kind and professional. He made quick of the project and the once cloudy windows look brand new. I would highly recommend Rion and the Glass Doctor team.
Chris Byrum was great. On time and very courteous and professional. He was super efficient and did an awesome job. Highly recommend!!!
Rion Shields with Daniel and Evan made my day! I have not had expert worry-free service like this in ages! My great big windows were replaced after 30 years with seals breaking. So thankful for well done, professional work. Great skills! ALSO kARA in the office managed all the details with finesse! These windows…
Rion and Evan both did a great job. Very professional and we're in and out. Good work
I have had the pleasure of working with the Glass Doctor for 2 projects and I couldn’t be happier with the entire experience. From the very first phone call to the final installation, their customer service was top-notch—responsive, friendly, and genuinely helpful every step of the way. A special shout-out to Luis,…
Sean and Alvin were so professional and quick, we had 7 windows done in no time! The quality is amazing! Thank you for working with us!
Quick to respond and fixed window quickly
Had small pinhole in a Pella window. Pella wanted to replace entire window costing thousands. Called Glass Doctor. Pictures were taken and new pane produced to match existing window. Apparently Pella double hung windows are extremely difficult to unhinge. Glass Doctor send Rion Shields who is one of few experts in…
I had gone in a few times over the years for chip repair and they were always fast and reasonable, so when I had to replace a side window in my Volvo SUV, they were my first stop. My windshield had cracked as well, so I held my breath for the quote. True to form, they were reasonable, quick and took care of…
Rion Shields did an excellent job replacing my 2 windows. Pleasant personality and was in and out in no time.
I had to replace three windows, two were broken and one had a failed seal. The technicians Jacob O. and Chris B. arrived on time, completed the job quickly, and were very friendly and professional. The pricing was fair and between measure and install was less than two weeks. Very satisfied with Glass doctor and I would use them again.
Chris was efficient and polite. He did a great job replacing a window in my family room
We got our window replaced today by Chommy, he was very mindful of my cats in the house and he did a quick and clean job. Hopefully I don’t have more broken windows but if I ever do I’ll definitely be calling them back
The Glass Doctor servcie technician was very professional and made sure everything was explained and clean. .
Jacob Oakley and his partner provided excellent service and got the job done quickly and efficiently! They were very professional and we would definitely use Glass Doctor again for future window needs.
We had a great experience with the Glass Doctor of Charlotte! We replaced 2 large windows, one in a high two-story great room and one in a tall door. The estimator, Mike, was very friendly and on-time, measuring accurately and providing an on-site quote. The installation was scheduled quickly, within 2 days. The…
The contact point person as well as the techs I met at Glass Doctor of Charlotte were courteous, pleasant and they knew their business! I was pleasantly surprised as they had the best pricing and fast service, as well as a great install! I will call the Glass Doctor of Charlotte first the next time my clients have window issues!
Great service timely, informative and thorough
Efficient, clean work, fast response from coming out to estimate to install but very expensive!
Chris was great!
We had Chris Byrum come out to replace windows in our home in Waxhaw, NC He was very timely, very knowledgeable and a great representative for Glass Doctor in Mathews, NC. He communicated every step of the way, helped educate us on proper care and facilitated savings for the whole installation. Super company that…
The estimate was reasonable and the installation was done perfectly.
I appreciate the great service, and timely manner .
Chris and Justin installed the glass for our bathroom and it turned out excellent! Great guys to work with and very pleasant, would definitely work with them again, get these guys a raise!
Replaced a window that warranty covered. The guy was very knowledgeable and efficient.
Rion Shields and Chris L replaced a window today and service was great.
Our experience with glass doctor was a pleasant one from the on-time arrival of the estimator to the scheduled and on time installation by Chris B.
Sean Casper did a great job. He was courteous and on time. Thank you!
Well impressed with the service and installation. Highly recommend.
Rion and Chris L delivered professional and efficient service in repairing the cracked window caused by the recent snowstorm in Charlotte. They were super friendly and knew their stuff about how and why the window probably cracked. They got the job done fast and did an awesome job. Definitely recommend Glass Doctor!
Great service , Rion S.& Chris L. ! Quick,timely & professional
Glass Doctor was great. Very responsive on quoting and scheduling the repair. Installer technician was professional, fast and very responsive. Will call them again. Hopefully I wont have too. LOL.
The Glass Doctor was fantastic to work with. They were great in response time, had consistent follow up and were very professional. Chris B was our installer and he was courteous, friendly and did an incredible job! We couldn't be happier!
Excellent and prompt job
Overall great experience! Larry came out and measured the glass (thrice) for my broken window, and Chris Honeycutt came out a few days later to replace the glass. The turnaround time was fast and the end product looks amazing! Thanks, guys!
The bid/quote from Mike was fair and precise and gave me choices. The Installer Rion and his assistant we exactly on time. Installed it quickly in spite of an undiscovered problem- overcame it at no additional charge. He was extremely professional and I could tell he had decades of experience. I want him every…
I had a small hole in home window and glass doctor was able to replace the damaged window very fast which took no more than 20 minutes. Rion was my technician and he was very friendly and informative on other glass services they offered. Will definitely use again.
Sean Casper did a great job replacing our 2 windows!
The technician was excellent
Chris Byrum was amazing and efficient and cool. He did a great job
Great installer Daniel. Proficient, clean.
SUPER FAST! Called 2 other companies first and had a 2 week wait just to come out. Glass Doctor was at my house the next day to measure and 2 days later had the window installed! The install rep Chommy was great and very professional.
Rion and Chris L did a great job.
Our Specialist, Chris Honeycutt, was very professional.
Fantastic! A real person answered the phone, and someone came to measure that day. They made my new window overnight, and installed the next day, showing up when promised and calling ahead. Great service. Wish all businesses ran like this.
Fabulous service and speedy! Rion and Evan did a great job replacing the window that my 3-year old shattered with a hairbrush. I'm sure we'll be seeing them again :)
Absolutely fantastic!
Lewis helped us getting our windows installed. Great work and very kind. Recommend him.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Glass installation | 264 | — |
| Auto windshield repair | 263 | — |
| Window repair | 248 | — |
| Window installation | 191 | — |
| Auto windshield replacement | 92 | — |
| Auto side window replacement | 40 | — |
| General door installation | 18 | — |
| Auto rear window replacement | 17 | — |
