How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREGlass Doctor of Charlotte
Weddington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 4,861 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Glass Doctor of Charlotte for 8 kinds of job.
Glass Doctor of Charlotte for window repair
Clear ✕All 248 Google reviews tagged “Window repair” · showing 80
Quick, efficient, respectful, well price. Company is great. The tech, Chris Honeycutt, was awesome! Hopefully I never need glass repair again, but I know who to call!
Mr.Chris Honeycutt of Glass Doctor provided on-time, excellent courtesy glass repair services and customer support. I would definitely be using this company again for our future household needs.
Chris came out and did a wonderful job. Everything looks great!
Glass Doctor of Charlotte recently replaced the glass in a picture window for me. They did good and fast work for a fair price
Quick to come out for estimate, and was able to replace within the week. Everyone we worked with was friendly and professional!
These guys came in clutch! My car was robbed yesterday and they came out and fixed my smashed window right in the parking lot of my apartment so I didn’t have to go anywhere on top of everything else I was dealing with. They were communicative and efficient. They also accepted a card number over the phone as payment…
Our technician did a good job and was fast. He was friendly and accommodating. Happy with the experience.
Prompt courteous service throughout the process of replacing the glass in 14 windows
Replaced a broken window and switched 2 Windows . Nice job! I would recommend them for sure!
Chris was wonderful! Estimate was fair and they were able to complete the work within a week!
Jake O. was great and the new glass looks great!
Glass Doctor is a professional outfit from the estimate to the install. They came out did the measurements and the estimate was provided quickly. The install proceeded like the estimate. There team was polite and worked quickly. Of the several contractors I had bid the job, they were the best to deal with. I’d use them again.
Great experience with Daniel. Quick, courteous and professional.
Excellent service and I highly recommend to anyone who needs glass replacement.
Chris (Bubba), was absolutely terrific. When he came over for an estimate, he was pleasant. Knowledgeable took the time and explained just how the window would be replaced. Job was done just as said it would be and it looks terrific.
These guys are great and professional. Mike was the estimator, help us out with why the window cracked and got a quick appointment to have the window replaced. Jake did the tear down and install in about a half hour. Professional, timely clean and knowledgeable!
Friendly, efficient, and fairly priced! Highly recommend.
The installer was very meticulous and did a beautiful job!
Great experience!
Haleigh & Bella were awesome! Thanks so much for making my glass super quick!
They were very responsive and professional in handling my request for an estimate and for accomplishing the repair of my residential window at a reasonable price. Mike and Daniel were also very personable and open to answering all of my questions and concerns. I would highly recommend them for any of the glass services they offer!
It’s was seamless. The work was quick and smooth
Chommy arrived on time. He was professional and installed the window quickly. Excellent customer service. I would highly recommend Glass Doctor for all window repairs.
Glass Doctor replaced several window panes restoring our home windows to brand new condition. Service was professional and top-notch, communication was excellent, and cost was very reasonable. We highly recommend Glass Doctor!
The service was done well on time and professionally. Chris was the person assigned to the work and he was great and explained the process and work
Bubba & Evan replaced a broken window pane on my home. They were courteous, professional, and the repair was super fast.
Glass Doctor always provides quick and reliable service for window, mirror, and shower door replacements at the apartment community I work for. We typically get next day installation scheduled once quotes are approved. Daniel and Chommy were fantastic today, and we’ve had excellent experiences with all the other technicians we’ve had as well!
Fast, professional, knowledgeable, friendly and reliable. Can’t say enough good about this business. Will use again and definitely refer. Thx, Mike and Shawn!
My son had broken the inside panel of a double panel window. Friend suggested calling Glass Doctor. The young man that came out to measure the window was prompt and kind. The young man who showed up to do the work also was prompt, efficient, took the window outside so no glass on my floors and was also very kind.…
Great experience. They were prompt curtiuos. Rion Shields was the best. Would use them again
Quick appointment for estimate and service. Very reasonable price. 5 year warranty. Daniel was very friendly efficient and communicative. I highly recommen!
Great service. The measurer and the installing were friendly and professional. Very fast response time for my repair.
I just have to say how impressed I am with this whole experience. I emailed them asking about a broken window and a foggy window. They got back to me within an hour and scheduled me for 2 days later. They all were so nice!! I don’t remember who the one who came to measure, but he was sweet and fast. I do remember…
Great repair! Highly recommend. We had a cracked window above our front door, looks like one of the kids threw a ball hard against it or something. It was an awkward size, fairly thin but very long. Someone came and gave us an estimate and then Chris B came out with the person he was training, Derek. They were both…
Exceptional Service at Glass Doctor of Charlotte! I cannot recommend the Glass Doctor of Charlotte highly enough! In the middle of a sweltering 90-degree Friday, I found myself in a real bind with four broken windows that needed immediate attention. I honestly didn't expect a same-day resolution, but the team here…
Glass Doctor is great to work with! Very professional, great communication and fixed my window within 2 days!
I had an excellent experience with Yon. He was quick and even managed to salvage the paneling I had broken and keep my window trim the same. I would recommend him in a heartbeat.
Luis did an excellent job replacing 3 of our windows. Just recently Jackson came installed the tempered glass in another window. Excellent work.
This is the 5th window I’ve replaced/repaired through glass doctor. Plus I’ve rebuilt a glass door. These guys are the best and they’ve always come through perfectly. 100% recommend!
Rion Shields was professional in communicating he was on his way. He introduced himself when he arrived and efficiently took care of the window repair. Very smooth process!
Once I got an appointment, they were professional and efficient. Price was very reasonable. I would highly recommend their services. Just be careful talking to their AI assistant Rachel online
Yon and Jackson did a great job replacing our window panes. Very quick and cleaned up behind themselves. We had an arched window that a well know window company wanted thousands of dollars to replace and Glass Doctor was able to fix it in a couple of hours at a fraction of the price.
I’ve had a great experience with Glass Doctor anytime I’ve needed a repair. Their team has always been professional, responsive, and efficient, and the quality of work has consistently been solid. What I appreciate most is the communication and reliability—they show up, handle the job correctly, and make the…
We hired Glass Doctors after another window company recommended them. I called and was able to set up an estimate quickly. Rion came and measured and did my estimate. He was thorough, so kind, and really helped me out with how to get the most cost effective window replacement. Then they called back to schedule…
I had a window that was foggy inside and Daniel from Glass Doctor came and installed new glass. He was friendly, quick and clean! The only thing I regret is living with the old foggy window for almost 4 years! I should have called Glass Doctor when I moved in!!! The window they fixed is one of 3 in the eat in…
It was a very small job- a single glass panel on our sunroom had cracked, and The Glass Doctor showed up, and completed the very small job very efficiently. Along with the obvious competence and value, I loved that they didn’t act as if the job was too small for them.
Two new glass installations were done. Chris Byrum was great - quick with his work and on time for the scheduled appointment. Strongly recommend!
Chris did an awesome job. Can’t say enough good things about y’all!
The staff in this company are outstanding! From the moment I scheduled an appointment from their website, I received a phone call immediately from Haley and she was extremely thorough in determining my needs and scheduling an appointment for someone to come out and look at my broken dining room window. Chris came…
Great place to work with!! Shout out to Rion Shields!! I am truly impressed. Very professional, super friendly and polite, respectful, helpful, knowledgeable and fantastic work! Also, he was really fast about it!! Same for guy that gave the initial quote. I highly recommend and will use them in the future!! Also,…
If you’re local to Matthews area I’d recommend coming to the Glass Doctor. They fixed my truck windshield in less than an hour of my appointment booking. The environment is very professional and welcoming. The receptionist is very friendly and makes you feel welcomed. Everything was straight forward and there is no…
GlassDoctor was great, professional, timely and did as requested. Estimate was fast and simple and they followed up and quickly scheduled my repair. Very happy
Rion Shields was great and very informative about how my glass window pane might have cracked. Was very efficient with the repair. Thanks so much.
Very quick and professional. Highly recommend.
I discovered Glass Doctor several years ago and used them on a window repair. They were exceptional. I had a similar issue recently, requiring a relatively short timeframe. The excellent office team worked to get me scheduled quickly. Mike came out, took measurements and offered several options on glass replacement.…
I wanted to give a shout out to Glass Doctor of Charlotte. The whole company, from Julia the scheduler, to the technicians, Chris, Rion and Luis, were all great. They repaired my windows so now they operate good as new. Even the service manager Brian was so helpful during the process. Will definitely have them back for more repairs.
Yon Watson did a great job replacing the broken glass pane in my window. Process was quick and seamless.
Great experience!
From start to the new pane of glass being installed, very professional. Mr Chris that took measurements to Mr Jackson installing the pane of glass. As well as Ms Julia who took my initial call, very professional, friendly, helpful. Let the Glass Dr take care of you.💗
Rion was extremely professional and took pride in doing a great job. Would definitely recommend and request him if service is needed again.
We had an old bay window that was broken. We thought we had to replace the whole thing but they were able to repair it. Alan came over, and was extremely friendly and knowledgeable. He fixed it quickly and was very clean. Would recommend this company. Price was also good.
I had to replace three windows, two were broken and one had a failed seal. The technicians Jacob O. and Chris B. arrived on time, completed the job quickly, and were very friendly and professional. The pricing was fair and between measure and install was less than two weeks. Very satisfied with Glass doctor and I would use them again.
Very accommodating and timely service
I recently had cabinet glass installed, and I couldn’t be happier with the results. From start to finish, the process was smooth and professional. Chris Honeycutt took the time to understand exactly what I wanted and offered helpful suggestions to make the final look even better. The glass itself is high quality,…
I was very pleased with every step from Chris coming out to measure & give me an estimate to Jacob installing the panes. Jacob was super helpful in moving things back into proper place. Everything from coming out to give estimate & installation was done so quickly.
The customer service was excellent! My tech Rion Shields was prompt, friendly, professional and did a great job replacing our window. I would use them again for my residential glass needs! Thank you!
Chris with Glass doctor was able to repair a window that another window repair company could not. Window was repaired and returned same day. Very pleased and would highly recommend.
Matthew was very professional and knowledgeable. He was on time and did everything just like he said he would.
The people who worked on my passenger window were very helpful and friendly. They did a good job.
The contact point person as well as the techs I met at Glass Doctor of Charlotte were courteous, pleasant and they knew their business! I was pleasantly surprised as they had the best pricing and fast service, as well as a great install! I will call the Glass Doctor of Charlotte first the next time my clients have window issues!
Super nice people and their work was great. Good price too!
Glass Doctor did an excellent job fixing my cracked kitchen window. They came out on a Friday- measured my window- gave me a price and came the following Monday - fixed my window in about an hour. Just amazing service! The window is perfect- great price! Thank you Glass Doctor!
After breaking a window in my garage hitting golf balls, I contacted Glass Doctor for a quote. The whole process from consultation to examine the window, to quote, to actual replacement was seamless. Daniel and Chris L came out and replaced it and did a great job. Would use them again.
Wow—love this company. They saved me so much money on my sliding glass door and garage window by just replacing the glass. Yon and Chris B. were so professional and friendly. They did a phenomenal job! The communication from the company is top notch. I would recommend them to everyone. Wow again!!!
Fantastic experience!!! Instead of a big repair bill I was exoecting, all the problem was a loose bolt! They could have charged me but didnt. No charge was awesome. The showed me the problem and were honest when many other places would not have been. This is the 2nd time Ive had a great experience with Glasa Doctor.…
Jake was awesome - thanks Jake!
Drew was very kind and professional. Fixed my broken window and ensured all glass was cleaned up. Highly recommend.
Chris G and Alvin have done an excellent job installing new glass in three windows in our house. Great work, friendly team, and very prompt turnaround by the company. Chris G and Alvin left our home in better condition than they found it. Thank you very much!
Glass Doctor was very quick and professional throughout the entire process. Mike came out and got all the measurements and then the very next morning Chris was here building and installing the window glass. Chris was very professional and timely. Would refer to anyone!
The guy that came to the house to install the panes was extremely helpful and understood the urgency.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Glass installation | 264 | — |
| Auto windshield repair | 263 | — |
| Window repair | 248 | — |
| Window installation | 191 | — |
| Auto windshield replacement | 92 | — |
| Auto side window replacement | 40 | — |
| General door installation | 18 | — |
| Auto rear window replacement | 17 | — |
