Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Glass Doctor of Crown Point logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Glass Doctor of Crown Point

Gary, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 536 Google reviews

📞 Call (219) 306-4855Request a call backWebsite ↗

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Glass Doctor of Crown Point is better than 95% of auto glass repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Glass Doctor of Crown Point is better than 97% of auto glass repair.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Glass Doctor of Crown Point is better than 87% of auto glass repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Glass Doctor of Crown Point is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Glass Doctor of Crown Point is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Glass Doctor of Crown Point is better than 43% of auto glass repair.C
43

Reviews for your job

Customers hired Glass Doctor of Crown Point for 8 kinds of job.

Glass Doctor of Crown Point for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Window installation”

AmandaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Fast and friendly service and staff!! Would definitely recommend. I had a double pane window Replacement and it looks wonderful!! The price I was quoted was what I paid no BS!

Great priceWindow installationGlass installation
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Quick response very professional. I will recommend them to everyone.

Reasonable priceWindow installation
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Well the gentleman that come to do my glass He was the best courteous kind Respect didn't take them long to do my glass that got blowed out Price was good The whole process Excellent

Customer photo from Jim's review
Great priceWindow installation
Sherri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael was my serviceman. He was polite, answered my questions about the windows, and took his measurements. As soon as the windows were made, Michael installed them the next day. I would recommend this company.

Not sureWindow installation
PhillipLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys were at my house swapping out foggy window panes, noticed a chip in my car windshield and got me hooked up! Home window panes swapped out 11! My 30year old windows look brand new. My car, the glass chip in my windshield, invisible! Eric and Kevin took the best care of my home. They even came back to…

Auto windshield repairWindow installationGlass installation
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael did an excellent job in replacing the upper level window. Thank you.

Reasonable priceWindow installation
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came out last week and measured our bow window Called last Thursday to set up a appointment time to come install Couldn’t be happier with the price and the gentleman man Eric Could have been done in like 40 mins but my wife and myself got busy chatting with the poor guy lol My wife and I both new there was going to…

Window installationGlass installation
JazminLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Honestly glass dr is not only professional but also fast and prompt. They were able to fix my window next day couldn’t be any happier

Reasonable priceWindow installationGlass installation
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had to replace a kitchen window. Great service and friendly staff. Keep you informed and window looks great.

Reasonable priceWindow installation
Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hey tech Justin arrived promptly, answered any question and did a great job with our double pane window glass install.

Reasonable priceWindow installation
Jerome1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional job with the new replacement window

Reasonable priceWindow installation
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From start to finish, very professional...Awesome service......Highly recommended!!!

Window installation
EdwardLocal Guide · 285 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Office people were great,I called about getting window glass replaced, they sent a person out to check and measure windows so they could give me a price.guys that came out were very nice and did a professional job. Very happy with the service we got.thanks to all involved.

Reasonable priceWindow installation
ALocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t speak highly enough about the prompt and courteous service from Glass Doctor. While other companies pushed for a full garage door replacement, Glass Doctor took the time to come out, take precise measurements, and had the glass installed within a week. They made sure it was properly sealed into the window…

Reasonable priceWindow installation
Harish4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Window installation
tessLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceWindow installationAuto side window replacementAuto rear window replacement
Cathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceWindow installation
Peyton5 years ago★★★★★

Rating only, no written review.

Window installation+ Quality+ Value
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Glass installationWindow installationWindow repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Window repair40—
Auto windshield repair39—
Glass installation28—
Auto windshield replacement20—
Window installation19—
Auto side window replacement3—
General door installation3—
Glass restoration & repair2—

Compare with

Taz Auto Glass Mobile Service logoTaz Auto Glass Mobile ServiceExperts Score 98Gary · 4.99★Accurate Auto Glass - Valparaiso Indiana logoAccurate Auto Glass - Valparaiso IndianaExperts Score 98Gary · 4.97★Nacco Glass logoNacco GlassExperts Score 98Gary · 4.97★