Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently praise the staff for their friendly and helpful service, noting that vehicles often exit the wash clean with minimal residue. The facility offers memberships that include dry off bays, functional vacuums, and mat cleaning areas. However, several low-star reviews describe instances of vehicle damage caused by the wash tunnel, particularly regarding sensors and bumpers. Reviewers also express dissatisfaction with the pricing relative to the basic wash provided and note that the company may refuse service for excessively dirty vehicles.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,370 Google reviews we collected
Phrases our text analysis found in 925 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 925 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ms Heavenly was very nice and respectful if the world had more people like her this world would be great.”
“The bald head man that’s the manager is extremely rude and disrespectful…hitting my car yelling at me cause me to yell back at him because how he was…”
“Heavenly Was Over and beyond customer keep up the good work!”
“In December 2025, my car was damaged while inside of the wash tunnel.”
“Kevin the assistant manager, found jumper cables for me and had me going in no time.”
“Reasonable membership prices if you're disciplined enough to visit the car wash regularly.”
“Also the wash is not good at all over priced and car will still be dirty!”
“I recommend all customers come see at this location!”
“Never will recommend anyone to go Here !”
“He explained the promotion very well, was articulate about it, he knew the product, and was nothing but helpful!”
“Two types of vacuum ends to ensure you get the hard to reach places.”
“She was extremely professional, patient, knowledgeable, and genuinely caring throughout the entire experience.”
“They continue to threaten to run my license plates to confirm my membership as if I’m lying this happens every time I come to this particular location.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Glide Xpress Car Wash for 8 kinds of job. Pick one to see what they paid and said.
This is what im use to every since they switched to the other company at my home location my truck never comes out clean..but at this location I didn't have to worry abt harsh soap being left on my vehicle the pressure rinse is something the other company should've kept ..
Be aware!!!! Not this location but this company!!! They are refusing to fix my 2024 bronco. Their car wash ripped the housing for my sensors, as well as a sensor, off! They are refusing to fix it because I have a soft top and it’s not recommended I use their car wash!! The sensor on the front bumper of my bronco has…
First time ever going to one of these places where I didn’t have to spend a lot of time trying to get the bugs off my front grill/bumper after a wash:) very pleased with the whole experience all except for the price:( Most expensive place for a basic car was that I’ve ever paid. Not happy about that at all
It is a good car wash and near by. If there were any wipe down towels in the vacuum area I would have given them a 5 star. But sadly they can't seem to put our the things you just pair for.
my car was brand new and this place had damage my car… im so mad rn …. what i do to fix this? i have to cancel…
Ms Heavenly was very nice and respectful if the world had more people like her this world would be great.
| Job | Reviews | Category typical |
|---|---|---|
| Vacuuming | 360 | — |
| Auto interior vacuuming | 248 | — |
| Polishing | 245 | — |
| Car waxing | 115 | — |
| Auto detailing | 92 | — |
| Scratch removal | 21 | — |
| Delivery | 17 | — |
| Clay bar treatment | 15 | — |
4.7 ★★★★★ 1,370 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is what im use to every since they switched to the other company at my home location my truck never comes out clean..but at this location I didn't have to worry abt harsh soap being left on my vehicle the pressure rinse is something the other company should've kept ..
Be aware!!!! Not this location but this company!!! They are refusing to fix my 2024 bronco. Their car wash ripped the housing for my sensors, as well as a sensor, off! They are refusing to fix it because I have a soft top and it’s not recommended I use their car wash!! The sensor on the front bumper of my bronco has nothing to do with my soft top!! Terrible business!
I’ll be back soon! Shoutout to Heavenly for going above and beyond!
I love heavenly!!! She has a welcoming spirit
Marquita, we love hearing Heavenly made you feel so welcome. She truly brightens our team. Her attention, combined with our premium wash and ceramic protection, helps keep that high-gloss finish lasting longer. We appreciate you sharing this and hope to welcome you back soon.
First time ever going to one of these places where I didn’t have to spend a lot of time trying to get the bugs off my front grill/bumper after a wash:) very pleased with the whole experience all except for the price:( Most expensive place for a basic car was that I’ve ever paid. Not happy about that at all
Lynn, we’re glad the wash removed the bugs and left your front end looking great. We appreciate your feedback about price as we work to balance premium results with value. Our ceramic protection helps reduce bug residue and keeps a longer-lasting shine. Please come back anytime, we’d love to see you again.
Heavenly Was Over and beyond customer keep up the good work!!!
Gabriel, hearing Heavenly went over and above made our day. We’ll make sure she sees this praise. Our premium wash with ceramic protection helps keep that high gloss looking great longer between visits. Come back soon, we’d love to see you again.
Heavenly was great!!!!!
Delvron, what a great note. Heavenly will be thrilled to hear it. She brings energy and care to every visit, and our premium wash with ceramic protection helps keep that fresh high-gloss finish longer. Come back anytime, we’d love to help again.
Really great servis thanks to Heavenly
It is a good car wash and near by. If there were any wipe down towels in the vacuum area I would have given them a 5 star. But sadly they can't seem to put our the things you just pair for.
Van, we appreciate you noting the convenience and overall quality. We understand how wipe-down towels in the vacuum area make a big difference for those finishing touches and keeping a high-gloss look after a premium wash. We will pass your feedback to the team to review towel stocking. Please come back soon, we would love another chance to earn that fifth star.
my car was brand new and this place had damage my car… im so mad rn …. what i do to fix this? i have to cancel…
Dear, Julie Nguyen. This is not the standard we hold and understand the disappointment in your experience. We know finding damage on a new car is very upsetting, Please contact our support team and or [email protected] so we can review the details of claimed damage , year make and model of the car , so we can look into it as soon possible . Sincerely, Glide Xpress, Your Community Car Wash.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
