How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGo-Forth Pest Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,908 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Go-Forth Pest Control for 8 kinds of job.
Go-Forth Pest Control for ant extermination
Clear ✕All 235 Google reviews tagged “Ant extermination” · showing 40
Jaylen was polite, knowledgeable and explained everything thoroughly. Thankful he was able to assist.
I had a Nice guy and very knowledgeable. He was great!!
Their techician, Jonathan was Awesome. I was really impressed with the technician. Very knowledgeable and answered all my questions. This is another reason why I have remained a customer from my old house to this one. They responded to my concerns and made recommendation. Thank you for assisting us with our concerns.
Darian is the man as far as im concerned. You can tell he really cares about his job and his customers.
Romario did a great job. Very respectful and focused on the service. Very Responsive to my request .
What a fantastic experience with this company. Technician was incredibly knowledgeable and helpful. They were very thorough and far exceeded our expectations. We feel so good about the service and on going protection they'll provide us. From snakes/mice to termites, spides, mosquitoes etc. Highly recommend Go Forth!
Great tech!!! Brandon did a great job!
I-Allah was on time, very professional polite and explained the service completed..
Took time to explain the tasks and to answer questions. He also addressed our concerns.
I-Allah did an excellent job checking everything, asking questions to ensure he had a good understanding of our needs, and carrying out the necessary tasks. His customer service skills were impeccable and he didn't try to sell us anything extra. Side bonus- our 3 dogs loved him and he loved them too!! I am very…
Brandon was very professional and courteous! He did his job without incident! He is a people person, easy to talk with and respectful to our resident and us the customer! Brandon you are a true professional 🤗🤗🤗⭐️⭐️⭐️⭐️
They have the nicest service techs who go above and beyond to make sure all needs are met.
I have been using them for years. They have helped me get a handle on a terrible ant problem, helped handle termites, fleas, slugs, ect.. good customer service, good response time. I pay for the higher tier now for the full inside service, but just a basic inspection and perimeter/outside of house care is and both are a reasonable price
It was easy to schedule an appointment. The technician was courteous and professional. He took the time to answer all of my questions ( I had a lot!). Overall a good experience.
Jaylen is a real pro and so thorough. He not only took the time to listen to all our concerns but he came prepared having reviewed photos from our last treatment. We are so pleased with Go Forth and Jaylen is a significant contributor to us being able to enjoy our home.
Matthew was courteous and friendly. He was knowledgeable about the service provided and explained everything he did to our property. **Update** We have had many visits from Go-Forth after our initial service. Every time the technician was professional and respectful of our property and home. We are very happy with Go-Forth.
Brandon was on time and so friendly and helpful. I would highly recommend them!
Great service. He was fast, informative, and generous
Very professional
The technician from Go Forth was I-Allah. The pest control service was "top notch". He explained everything to me and he was totally professional. He knows pest control and I appreciate everything. I-Allah is truly a pest control expert. Thanks for everything!!! I hope that you are next in line for a promotion!
Just received another excellent service visit. I appreciate the technician speaking with me before the service and his individualized service for my home. One of the best perks of service with Go Forth is that the techs remove/clean debris from around windows and other areas of the exterior of my house. All around superior service!
My experience was wonderful. The communication was great and the technician was friendly and very knowledgeable.
Matthew was Very thorough and detailed with the information to ease the mind. The technician was professional and knowledgeable in his job! He also provided other useful information about the home that I didn’t notice! Thank you
Brandon provided excellent service today and even found a nest of yellow jackets I hadn't noticed yet near my kids' outdoor toys.
Very Friendly and informative.
Updated review - Wow. Now that this smoke has settled, I've been dealing liars. Not only was I charged for 8 months of 1 1/2 services but they refused to refund me. Actually, they did refund me but charged my account again right afterwards. Please be prepared for further legal action and a response from the BBB.…
Ion was the best. He sid everything I asked and more. So friendly and answered all my questions. Thank you for his diligence with updates of arrival time. Courteous and seemed extremely qualified
Always very nice techs! Also, has a proven plan for home!
I have worked with Darian multiple times and he has been so informative every visit. He informed me of the activity in my home and what I need to do to keep my home clear of critters. He thoroughly checks in and outside of my home, which I appreciate so much. I appreciate Darian and the team.
Darian was very knowledgeable, honest, dependable and always gets the job done!!
Always helpful
Jaylen was very knowledgeable and thorough, going out of his way to ensure our home is pest-free. Thank you Jaylen!
I had an excellent experience with my Home Guardian I-Allah today. He conducted a thorough inspection of my ant problem, explained the treatment plan in detail, and took the time to answer all of my questions. I really appreciated how he followed all safety protocols and clearly explained the products and chemicals…
Mathew was my service tech and he was not only very knowledgeable but he was also very nice and respectful! He explained all The options I had and followed with an email! Very good service overall!
I-Allah was outstanding! He was very thorough with explaining any issues that were discovered. He was very pleasant and gave me outstanding service with a smile. Thank you
I-Allah serviced our home today and was very professional. He was courteous and did a good job spraying around the home. Also gave good advice for future services. Thanks!
I’m a long time customer! Jaylen was my tech today. He was kind, knowledgeable and efficient. He asked good questions, explained his solution and did the treatment accordingly. Thank you!
Matthew provided top tier service. He was friendly, explanatory, and thorough. We have a follow up visit and feel confident about having our pests eliminated. Thank you, Matthew!
I can't say enough about my experience with John from Go Forth. He was not only prompt and professional, but he also treated our home with the utmost respect. Thank you, John!
Techs are always friendly, knowledgeable & professional!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 379 | $50–$119 |
| Bug & insect extermination | 272 | $58–$136 |
| Spider extermination | 252 | $86–$181 |
| Ant extermination | 232 | $58–$173 |
| Rodent extermination | 220 | $96–$323 |
| Home inspection | 215 | $56–$151 |
| Cockroach extermination | 187 | $83–$214 |
| Hornet & wasp extermination | 157 | $83–$199 |

