How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGo-Forth Pest Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,908 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Go-Forth Pest Control for 8 kinds of job.
Go-Forth Pest Control for ant extermination
Clear ✕All 235 Google reviews tagged “Ant extermination” · showing 160
Jaylen was polite, knowledgeable and explained everything thoroughly. Thankful he was able to assist.
I had a Nice guy and very knowledgeable. He was great!!
Their techician, Jonathan was Awesome. I was really impressed with the technician. Very knowledgeable and answered all my questions. This is another reason why I have remained a customer from my old house to this one. They responded to my concerns and made recommendation. Thank you for assisting us with our concerns.
Darian is the man as far as im concerned. You can tell he really cares about his job and his customers.
Romario did a great job. Very respectful and focused on the service. Very Responsive to my request .
What a fantastic experience with this company. Technician was incredibly knowledgeable and helpful. They were very thorough and far exceeded our expectations. We feel so good about the service and on going protection they'll provide us. From snakes/mice to termites, spides, mosquitoes etc. Highly recommend Go Forth!
Great tech!!! Brandon did a great job!
I-Allah was on time, very professional polite and explained the service completed..
Took time to explain the tasks and to answer questions. He also addressed our concerns.
I-Allah did an excellent job checking everything, asking questions to ensure he had a good understanding of our needs, and carrying out the necessary tasks. His customer service skills were impeccable and he didn't try to sell us anything extra. Side bonus- our 3 dogs loved him and he loved them too!! I am very…
Brandon was very professional and courteous! He did his job without incident! He is a people person, easy to talk with and respectful to our resident and us the customer! Brandon you are a true professional 🤗🤗🤗⭐️⭐️⭐️⭐️
They have the nicest service techs who go above and beyond to make sure all needs are met.
I have been using them for years. They have helped me get a handle on a terrible ant problem, helped handle termites, fleas, slugs, ect.. good customer service, good response time. I pay for the higher tier now for the full inside service, but just a basic inspection and perimeter/outside of house care is and both are a reasonable price
It was easy to schedule an appointment. The technician was courteous and professional. He took the time to answer all of my questions ( I had a lot!). Overall a good experience.
Jaylen is a real pro and so thorough. He not only took the time to listen to all our concerns but he came prepared having reviewed photos from our last treatment. We are so pleased with Go Forth and Jaylen is a significant contributor to us being able to enjoy our home.
Matthew was courteous and friendly. He was knowledgeable about the service provided and explained everything he did to our property. **Update** We have had many visits from Go-Forth after our initial service. Every time the technician was professional and respectful of our property and home. We are very happy with Go-Forth.
Brandon was on time and so friendly and helpful. I would highly recommend them!
Great service. He was fast, informative, and generous
Very professional
The technician from Go Forth was I-Allah. The pest control service was "top notch". He explained everything to me and he was totally professional. He knows pest control and I appreciate everything. I-Allah is truly a pest control expert. Thanks for everything!!! I hope that you are next in line for a promotion!
Just received another excellent service visit. I appreciate the technician speaking with me before the service and his individualized service for my home. One of the best perks of service with Go Forth is that the techs remove/clean debris from around windows and other areas of the exterior of my house. All around superior service!
My experience was wonderful. The communication was great and the technician was friendly and very knowledgeable.
Matthew was Very thorough and detailed with the information to ease the mind. The technician was professional and knowledgeable in his job! He also provided other useful information about the home that I didn’t notice! Thank you
Brandon provided excellent service today and even found a nest of yellow jackets I hadn't noticed yet near my kids' outdoor toys.
Very Friendly and informative.
Updated review - Wow. Now that this smoke has settled, I've been dealing liars. Not only was I charged for 8 months of 1 1/2 services but they refused to refund me. Actually, they did refund me but charged my account again right afterwards. Please be prepared for further legal action and a response from the BBB.…
Ion was the best. He sid everything I asked and more. So friendly and answered all my questions. Thank you for his diligence with updates of arrival time. Courteous and seemed extremely qualified
Always very nice techs! Also, has a proven plan for home!
I have worked with Darian multiple times and he has been so informative every visit. He informed me of the activity in my home and what I need to do to keep my home clear of critters. He thoroughly checks in and outside of my home, which I appreciate so much. I appreciate Darian and the team.
Darian was very knowledgeable, honest, dependable and always gets the job done!!
Always helpful
Jaylen was very knowledgeable and thorough, going out of his way to ensure our home is pest-free. Thank you Jaylen!
I had an excellent experience with my Home Guardian I-Allah today. He conducted a thorough inspection of my ant problem, explained the treatment plan in detail, and took the time to answer all of my questions. I really appreciated how he followed all safety protocols and clearly explained the products and chemicals…
Mathew was my service tech and he was not only very knowledgeable but he was also very nice and respectful! He explained all The options I had and followed with an email! Very good service overall!
I-Allah was outstanding! He was very thorough with explaining any issues that were discovered. He was very pleasant and gave me outstanding service with a smile. Thank you
I-Allah serviced our home today and was very professional. He was courteous and did a good job spraying around the home. Also gave good advice for future services. Thanks!
I’m a long time customer! Jaylen was my tech today. He was kind, knowledgeable and efficient. He asked good questions, explained his solution and did the treatment accordingly. Thank you!
Matthew provided top tier service. He was friendly, explanatory, and thorough. We have a follow up visit and feel confident about having our pests eliminated. Thank you, Matthew!
I can't say enough about my experience with John from Go Forth. He was not only prompt and professional, but he also treated our home with the utmost respect. Thank you, John!
Techs are always friendly, knowledgeable & professional!
There was a hornet infestation on my property and your exterminator came out and got the job done!!! Thank You for your service “Go Forth”....♥️
was great. Addressed all my concerns.
Was extremely thorough and very knowledgeable
Darian is very knowledgeable and detailed when explaining the processes and their findings. Absolutely the best pest control company in dinwiddie.
Great first visit from Go Forth Pest Control. The service techs called to let me know they were on the way, were professional and friendly, and were happy to answer all of my questions. We are so far satisfied with our choice to go with Go Forth.
Darian made sure he shared the improvement of the current treated areas. He informed us of the findings of the previous treated areas.
Tech, was very nice and knowledgeable
Allah was a great pest control technician, he explained everything in very good detail, Allah arrived on time, he was able to answer all of my questions and concerns, and gave great positive feedback I highly recommend 10/10
I have used this pest control service for a couple of years now. Quarterly service that is. They always check with me a couple of days before arriving, asking if there are any particular issues with which to deal. They knock on the door upon arrival, then do their thing. Most importantly, their service is…
Awesome company very responsive. Technician was professional.
Very polite and kind technician. He was attentive to my request to spray in certain areas. I would certainty recommend Go-forth Pest Control.
Wesley was very thorough and friendly. Highly recommended.
Always professional, attentive, and do the job quickly and well! No big issues while using them. Very happy with their services and the team!
Matthew did an excellent job explaining the services and what exactly he would be doing and the reasons behind it. You can tell he really cares and has passion for his work! Thank you Matthew!
Customer service is great but the mosquito spray doesn’t work though
Services with Go- Forth Pest Control has been excellent. I would recommend this company 👌 to everyone.
Technician was nice and polite. Great job.
Matthew did a fantastic job today with our pest services. He was very clear with exactly what he was going to do. He listened to all my bug concerns & answered all my questions clearly & understandable. Since this was our first pest control service, he even explained how future services will be conducted. A++!
Go-Forth is such a great business to work with! They are very responsive, helpful and informative with everything they do. We get occasional ants and other critters depending on weather (like rain can flush up “waterbugs” which we all know as giant roaches). They do such a thorough job and are one of the nicest…
What a great business to deal with. Everyone was friendly and knowledgeable. The technician was at my house the same day. She was very informative and thorough. I couldn’t be more pleased. Charles came today to spray for spiders. He was super. I couldn’t be more pleased.
Technician was prompt and extremely thorough in treatment throughout inside and outside of home. Made recommendations and addressed all my concerns. Very friendly and respectful. Highly recommend.
Nick was very nice and professional. Was very thorough spraying the property and found termites the other company missed. Thanks again.
I've been using Go-Forth Pest Control for 3 plus years. The tech's are knowledgeable, professional and always courteous. I feel I get a good value for my money.
Jaylen was so knowledgeable and helpful!
Go Forth has been the answer to our home pest and rodent problems. I was spending too much time and money and getting inconsistent results doing it myself. It is more affordable for me to use Go Forth and my favorite part is they do not charge for follow up visits outside scheduled treatments for ongoing issues.
I have been a happy customer since they came in the Richmond area. Kierston Jones came out today. He is new so it was his first time coming out. Very nice guy and professional. Go-Forth has another good employee. I liked the guy! I strongly recommend this company! They have always been fair and if I have an issue they fix it.
This company is always prompt professional and friendly. Love the text communication letting me know exact times of arrival. Highly recommended
Excellent service, the gentleman was extremely polite and explained the total process to me.
Juanita, our technician was very knowledgeable and professional and passionate about helping folks with their pest concerns. We really appreciated her help.
Technician was professional and pleasing, however, I wasn't sure, he was listening what I needed for him to address. He just kept spraying and did not change his performance and duties. He did mentioned that he would check for ants activity and trail. I am not sure he completed the full projects(interior and…
No problems. No pests have been a problem since I have used their services. A couple of times they’ve had to reschedule visit because of delays due to overbooking. Always courteous.
Karen does a fabulous job of taking care of all my concerns. She is very professional and thorough.
We've been customers for 2-3 years now. Chris, David, and Charles have been the latest to serve us and have all been great!
Chris was kind and professional and was in and out quickly.
This service man was very professional. He took time to explain everything to me. I would definitely use him again.
JOEY is an excellent service man. I have full confidence in his treatment. He informed me of his treatments completed and the infections treated
I had Chris as my pest control technician. He was very patient in explaining the process, thorough, and personable. He’s a good ambassador for the company and goes above and beyond to provide the service you pay for. Costumer services is hard to find these days, so it was good to see. I have the elite package and I’m happy with the results of this product.
The service provider was knowledgeable and professional
Jose is just simply… THE BEST! Jose is my guy when it comes to getting things DONE! Nothing is left to be completed or questioned. He is an absolute AMAZING part of this organization. He’s always polite, knowledgeable, and any requests that I may have prior to my service he always completes each task requested. I…
Go Forth has been great ever since we signed up! They are always responsive and send someone out right away for spot treatments and best of all it works! We recently had a carpenter bee infestation, and Chris showed up and took care of it right away. Haven't seen one since!
Nick is great, very personable, very thorough. Glad I signed with this company
Go Forth has been very effective in controlling my pest problems.
Go-Forth is the best!! I decided on this company after some research of other great local and national picks. I could not be happier with my selection. Credit to my amazing techs!! Darien, Karen, and Jeff! They were kind, caring, diligent and extremely punctual. They truly took their jobs seriously (Also they are…
Chris was very polite and professional. He did a great job.
專業、謹慎,一絲不苟
Very good service
Service rep was awesome! Very courteous and thorough.
Walter was excellent! Great service and very friendly and informative. Superb job!
Very kind and polite!!!
Friendly and knowledgeable.
Jose did an awesome job! He was very thorough and professional.
My business partners and I have dealt with various different pest control companies over the years at our rental properties. We have recently switched to Go-Forth Pest Control and have enjoyed a phenomenal experience thus far. Go Forth has certainly provided us with the best introduction to a business relationship…
Robert responded quickly and efficiently, even on this frigid day. Great work!
Always excellent
Great Spectacular job
Pleasant people come always give notice
On time and thorough
Jose Mata was very professional and knowledgeable.
Perfect fit for me!! I was very pleased! I really did enjoy the experience!! An I look forward to a long lasting business relationship!!
Service was above and beyond expected. Jose Mata was polite and gave great recommendations to keep the bugs at bay. Thanks!
Very responsive to customer needs.
Customer service responsive and scheduled quickly. Technician Karen was knowledgeable, thoughtful, and professional.
Did an excellent job servicing my home for pest control.
The technician was super nice and answered all of my questions. She cleaned the exterior of the house and then sprayed everything. Simple and quick!
Darian was great as always.A+ service
They are very friendly company! Awesome customer service! Definitely will care take all your pest needs i would recommend them to anyone. The products are very organic and animal friendly! Much appreciation to Go- Forth Pest Control.
Darian was very attentive to my concerns addressed them and helped ease the stress and worry of the issues we were having.
David arrived on time. He was pleasant and respectful to me and of my property. He was informative and thorough. He listened attentively to my questions and addressed all my concerns. He was very knowledgeable of the issues and products used. Overall, a successful and pleasant experience. David did a great job!
Reliable service. Have been using them for about 2 years. The ownership has changed (or at least the company name), but the service is still great. I have had them clean out spider webs in some windows and today we had Jeff address some ant issues. He was here for mosquitoes, but dealt with the ant issue since…
This service is top notch! I can not say enough good things about them, from the ladies in the office to the technicians! I have never experienced such customer service as I have with Go Forth. They really do go above and beyond to make sure you are happy. Thank you to go forth and their technicians. 💙
I have used Go Forth for several years now. I have had very few pests in my house, but when I have, they came out and took care of it. The comfort of knowing i don't have to worry about pests is invaluable.
Excellent service! Super friendly, knowledgeable, and professional. Always quick to respond and take care of our pest control needs right away when we call. Highly recommend!
Technicians are very helpful and thorough with their treatments. I was having severe issues with carpenter bees boring through the wood on the side of my house and on the back of my screened in porch. They came out and sprayed one time and took care of it… I couldn’t believe it. I signed up for the mosquito service…
Very knowledgeable and informative. Pet friendly was most important factor in selecting, and they did delivered.
Good service at a great price. Worth every dollar and they return whenever I call.
I have a routine maintenance plan and I always receive excellent service.
His customer service and knowledge of pest control was great. He let me know everything that he was doing.
Very chill guy, quick in and out and took care of my big issues pretty solidly
Excellent service
Customer service and professional was amazing! Jeff, walked me through everything he did and didn’t waste anytime addressing the problem. Fantastic service! I would recommend this for anyone needing pest control.
Great customer service and they always resolve the issue.
We have been very impressed with the service from Go-Forth so far. Every time they come they are very professional and courteous. We are very appreciative of the lengths at which they go to protect us during the pandemic. Masks and booties are always worn inside the house. They always make sure to keep social…
Jeff was our guy today and he’s on top of it. I highly recommend goforth
Darien was the provider who performed the service of a standard preventative pest control spray and he was on time, respectful, very personable and happy to answer any questions that I had. We have been happy with his service in the past and this was no different.
I have been with Goforth Pest Control for about a year now and I must say that I have received impeccable service! I can count on them the to be professional, knowledgeable, reliable, and always respectful of my property. Also, cudos to customer service for being very friendly and responsive. When you're ready to…
Just met again with some of the go forth pest Richmond team this week, and it continues to be a great customer experience. I have found the go forth pest team members professional and informative and ready to answer any questions that I have. They say I can call anytime if I find issues going forward and they will…
Trusted business… excellent service
The technician was very professional and took the time to answer all my questions and address any concerns.
They are ALWAYS thorough and professional. I have had a few different techs come out and the consistency of service is the same...GREAT!
Everyone that I have meet or spoken to on the phone, have been helpful and very friendly.
Always kind, courteous, and knowledgeable.
Very knowledgeable tech.
Called and they were out the next day. Person was very knowledgeable and friendly and let me know if all that was being done and needed to be done. Great service
Really great experience with Go-Forth pest control. They are no pressure, friendly, and reliable pest control. I would highly recommend them to anyone needing pest control service.
Darian, Nicholas and Michael with Go-Forth Pest Control have all provided pest control services at my house. They, along with the office staff, have been nothing but professional. Whenever I call with a question or request they are quick to assist. The entire team is a wealth of knowledge. They really listen to your…
Darian is amazing. Very professional and a pleasure to speak with. The service is always great and if we have any issues they are quick to get out to us. Usually within 24hrs. I would definitely recommend!!
Everytime they come out they deliver excellent service and Shareef did not disappoint. Very professional and courteous. I will be a customer for a long time!
When I called they listened to me and explained the best option for my house. An appointment was set up extremely quickly. They were able to come out the next day to do treatment. The exterminator, Nich was extremely polite and he checked out every issue we were having with bugs. He listened to our problems and…
Shareef was extremely friendly, informative, and mannered. He was thorough with the service, taking his time as he went around the property and explained what I can expect over the coming weeks as a result of the service. He said he'd visit back in a couple weeks to check on progress. Happy I went this route.…
Outstanding service, product and prices....ant infestation is gone. Nick was great, friendly and professional. I really appreciated the follow up. I highly recommend Go Forth.
HE answers all my questions as best as he could. Makes sure I understand what's going on. Great service! Above and beyond . Very nice guy
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I never write reviews. Darrien always takes the best care of us with our preventative bug needs! Would have anyone else take care of us. He is always professional and friendly whenever he comes! Thanks again for all that you do for us!
Very knowledgeable, ensures you understand what they are treating and find. Would highly recommend 👌
Friendly tech, Nick. Can't wait to see the results. This is a long overdue service that my home/yard has needed. Sharryse in the office was a great help also. Thanks Nate for offering the services.
Great people! Super friendly!
They are great
They’re the best. Super professional, honest help with whatever issues we’ve had. We also have pets that they are incredibly mindful and respectful of when they’re treating the house. I can’t say enough about their low-impact choices for taking care of pests without ruining the environment too.
Go Forth is great! I would recommend them to anyone!
Our services technician reach out the day before our regular service, to remind of our appointment and to see if there any problems we were experiencing. They arrived on time and address any concerns we had. After completing the service, gave a report and suggestions.
Great service! Extremely knowledgeable technician who offered a lot of great recommendations to help protect our home.
Joe Dixon did a great job. Friendly and professional.
Nicholas came by to help seal our home from bugs etc. He did a great job and was very responsive and knowledgeable. happy with the results so far.
Very Helpful, very informative, I believe them when they say they are gonna help.
No evidence of any pests other than spider webs was found. The exterior of the house was swept clean of spider webs and sprayed with a preventive treatment. The technician that serviced my house from Go Forth was extremely polite and personable. He sprayed everywhere I asked and made sure I was completely satisfied before he departed. Great job!
As always AJ was very personable and professional. He is a great asset to your company. I will be recommending Go-Forth to all my friends even more now than before.
Darien was so informative and professional and gave me peace of mind . He was very thorough and explained everything he was doing to take care of existing problem and what he was doing for prevention for future . I purchased Elite package . Very reasonable cost and Peace of mind !!!
Arthur is absolutely fantastic! He is friendly, thorough, and really steps up to the plate in customer service and customer satisfaction. Whatever issues I mention, he addresses without hesitation and without question. Really feel at home with Arthur and will continue to use Go-Forth because of him!!
This was our first time using this company. Nick Colbert was extremely friendly, courteous, professional and efficient. He did a great job and I highly recommend this company to anyone! We needed sprayed for ants and Nick went around the house and even took the spider webs out of areas he saw them in. Thank you!
Kevin was super nice explained the service in detail and the steps he would be taking to provide our service. Also RJ the sales person was super nice and explained your products very well. Great team.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 379 | $50–$119 |
| Bug & insect extermination | 272 | $58–$136 |
| Spider extermination | 252 | $86–$181 |
| Ant extermination | 232 | $58–$173 |
| Rodent extermination | 220 | $96–$323 |
| Home inspection | 215 | $56–$151 |
| Cockroach extermination | 187 | $83–$214 |
| Hornet & wasp extermination | 157 | $83–$199 |

