Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
Go-Forth Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Go-Forth Pest Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,908 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Go-Forth Pest Control is better than 89% of rodent control.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Go-Forth Pest Control is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Go-Forth Pest Control is better than 97% of rodent control.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Go-Forth Pest Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Go-Forth Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Go-Forth Pest Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Go-Forth Pest Control for 8 kinds of job.

Go-Forth Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Bed bug extermination”

Austin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our serviceman provided us with a superior quality service. He phoned prior to arrival to confirm our appointment and his arrival time. He is friendly and very courteous. He provided an excellent inspection and treatment and we haven't seen any bedbugs from the day of our first treatment.

Paid $200+Reasonable priceBed bug extermination
Clarence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Exterminator was very professional and was a great service. Was very knowledgeable and went beyond with extra inspections of house, sheds, and the yard. Darian was amazing and would recommend him to anyone and everyone that’s in need of service.

Great priceHome inspectionGeneral pest inspectionBed bug extermination+ Responsiveness+ Quality+ Professionalism
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great communication on there side and very informative. I wasn’t able to be home during the process, but they were willing to communicate with me step-by-step and give me information as they learned about it. They move through my house and took care of my pest problem. I definitely recommend this company.

Paid $200+Great priceBed bug extermination
WorthLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JOEY is an excellent service man. I have full confidence in his treatment. He informed me of his treatments completed and the infections treated

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Alydia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I talk to service person at begin of service, but don't get a report after the work is done by person or text the last few service calls.

Bat exterminationBed bug exterminationBee extermination
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Spectacular job

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Cinsere4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect fit for me!! I was very pleased! I really did enjoy the experience!! An I look forward to a long lasting business relationship!!

Ant exterminationBed bug exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentleman that came out was very neat and knowledgeable. He explained and answered every question that I ask. Done a wonderful job! I highly recommend!! Thank you Go-Forth!!

Bed bug exterminationBug & insect extermination
johnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have never used Go-Forth Pest Control but they were very helpful. Darian called in earlier to let me know he was coming. He arrived, looked around, inspected the house thoroughly and once he set the traps he explained everything he did and what we could do to help with situation. Overall, very amable and went above and beyond to

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
GailLocal Guide · 485 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

His customer service and knowledge of pest control was great. He let me know everything that he was doing.

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
Anderson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Customer service and professional was amazing! Jeff, walked me through everything he did and didn’t waste anytime addressing the problem. Fantastic service! I would recommend this for anyone needing pest control.

Ant exterminationBed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jack9 months ago★★★★★

Rating only, no written review.

Home inspectionBed bug extermination
Jack9 months ago★★★★★

Rating only, no written review.

Bed bug extermination
Malachi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Value
JasonLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
Bill4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Abby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
mal5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Punctuality
LaQuan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$83-23% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection379$50–$119
Bug & insect extermination272$58–$136
Spider extermination252$86–$181
Ant extermination232$58–$173
Rodent extermination220$96–$323
Home inspection215$56–$151
Cockroach extermination187$83–$214
Hornet & wasp extermination157$83–$199

Compare with

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