How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGo-Forth Pest Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,908 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Go-Forth Pest Control for 8 kinds of job.
Go-Forth Pest Control for general pest inspection
Clear ✕All 383 Google reviews tagged “General pest inspection” · showing 100
Jonathan was very pleasant, thorough and knowledgeable with the service(s). definitely look forward to working with him again..
Go-Forth service tech is thorough and efficient. Insect control is exceptional and the tech is polite and professional. Would recommend service to anyone looking for pest control.
Jaylen was polite, knowledgeable and explained everything thoroughly. Thankful he was able to assist.
Jonathan was very knowledgeable and very helpful
Jalen was the one who serviced my house and he did an amazing job! He was clear and descriptive about what was happening, what preventative measures he was taking and the treatments he was administering to solve the issues I’m having. Thank you so much man you’re the best!
Been a great company and great employee's
Service is always prompt and efficient. Techs are friendly and knowledgeable, would recommend to anyone.
Uses high tech equipment to reach the places where sprders and bugs hide around your home.
Their techician, Jonathan was Awesome. I was really impressed with the technician. Very knowledgeable and answered all my questions. This is another reason why I have remained a customer from my old house to this one. They responded to my concerns and made recommendation. Thank you for assisting us with our concerns.
They did an amazing job, and they cleaned the cobb webs off the windows and doors. I was really impressed with their services.
I purchased the elite package, I was very impressed with the professionalism, timelineliness and attention to detail by the technician, we're off to a great start.
He was great, thorough, polite and professional
I have a plan with Go Forth and have not been disappointed. Service today was wonderful gentleman was polite and professional.
Robert was great with the inside/outside service today!! He was professional and courteous….thank you guys for the years of service to my home!!!
Always happy with these focus. They respect my scheduling needs and are easy to collaborate with over text. Also they're thorough
Darian is the man as far as im concerned. You can tell he really cares about his job and his customers.
Romario did a great job. Very respectful and focused on the service. Very Responsive to my request .
What a fantastic experience with this company. Technician was incredibly knowledgeable and helpful. They were very thorough and far exceeded our expectations. We feel so good about the service and on going protection they'll provide us. From snakes/mice to termites, spides, mosquitoes etc. Highly recommend Go Forth!
Appreciated the service I received today from Robbie . Good service along with being knowledgeable goes a long away . He took the time to check things other technicians haven't checked. He made sure I had complete and thorough services today along with further education .
Today’s treatment was thorough. The tech was friendly, professional, and informed. He was very nice and did a great job.
Great tech!!! Brandon did a great job!
Employee was friendly and professional
Robert did a great job! He communicated before, during, and after the service and answered all of my questions! Awesome service!
Great experience.
I was very satisfied with my service. Jaylen was really knowledgeable of what he was doing and also he was ready to answer my questions and concerns. He was not in a hurry and also he don’t make you feel ashamed of the condition of your house or the bugs you have at home, he is just ready to make your bad situation into a better one. Recommended 100%.
Their game is to get you locked into a contract, charge hidden fees and then charge you if you dont want them to charge ypu anymore. Save your money
I-Allah did an excellent job checking everything, asking questions to ensure he had a good understanding of our needs, and carrying out the necessary tasks. His customer service skills were impeccable and he didn't try to sell us anything extra. Side bonus- our 3 dogs loved him and he loved them too!! I am very…
Very thorough and detailed about the steps that were being taken. I- Allah did a great job. He was also very polite and friendly.
He is very professional and friendly. Explains everything in detail. You are blessed to have a good person representing your company This is why I offer your company to other peoples
Thank you for the thorough and polite service call. I appreciate all the do for us.
They have the nicest service techs who go above and beyond to make sure all needs are met.
Very professional, knowledgeable, and receptive. A productive follow-up that should hopefully eliminate any the mice for good!
I have been using them for years. They have helped me get a handle on a terrible ant problem, helped handle termites, fleas, slugs, ect.. good customer service, good response time. I pay for the higher tier now for the full inside service, but just a basic inspection and perimeter/outside of house care is and both are a reasonable price
On time, friendly, competent, informative
Regular service Allah was terrific! Took time to let me know what was going on and giving me great details thanks again - send Allah anytime!
Matthew was very professional and knowledgeable. He was also very courteous and efficient. We were extremely pleased with him.
Thank you I-Allah -Great job!
Go Forth's manager Matt got in touch with me and though I am still unhappy for paying for ~$150 of service for nothing he did take the last two months out of 6 off my bill. I very much appreciate him reaching out and taking some responsibility. When they were my pest control service they did a good job.
Extremely thorough!
Super nice man and very professional. Great service everytime! Raheem ty
Great service. Knowledgeable and thorough.
Tech did a great job
Jaylen is a real pro and so thorough. He not only took the time to listen to all our concerns but he came prepared having reviewed photos from our last treatment. We are so pleased with Go Forth and Jaylen is a significant contributor to us being able to enjoy our home.
My service today was outstanding! Rahkeem was very professional. Asked if there were any problems inside the house. He proceeded with his job around outside of house, precise in doing his job, and was very mannerly once he finished.
Most thorough pest inspection and service that I have had. Matthew left us cared for, thoroughly informed and educated. I pat myself on the back-good call on my part. 🕺🏻
Great service. He was fast, informative, and generous
Very professional
The technician from Go Forth was I-Allah. The pest control service was "top notch". He explained everything to me and he was totally professional. He knows pest control and I appreciate everything. I-Allah is truly a pest control expert. Thanks for everything!!! I hope that you are next in line for a promotion!
I really appreciated how quickly Matthew was able to come out and inspect and treat. For a reasonable price! Matthew explained the process to me and answered all of my questions.
Professional and courteous
Technician was friendly, inquired about any potential problems and treated all areas around the house.
Go-Forth has just started service at this office so I cannot comment on how well the treatment is going. I can say that the staff is professional and they are reasonably priced.
Brandon was excellent. Arrived the day I called, called ahead, was very polite and well informed. Followed any requests I had and I am very happy with my first service. Nicole was amazing in the phone setting up my service as well. Thanks and will recommend.
Go-Forth is professional, thorough & considerate! A great exterminator choice if you're looking for dependability. Allah is friendly & knowledgeable. The yearly contract is comparable & fairly priced.
Rahkeem did a wonderful job knocking down spider webs, checking my crawl space & overall treating for pest control . A hardworking guy, I'm very impressed with my first visit!
Matthew was Very thorough and detailed with the information to ease the mind. The technician was professional and knowledgeable in his job! He also provided other useful information about the home that I didn’t notice! Thank you
Brandon provided excellent service today and even found a nest of yellow jackets I hadn't noticed yet near my kids' outdoor toys.
Very professional
Brandon did a great job treating our house for hornets as well as all other flying and crawling insects. Thanks!
Brandon is a great home guardian. He arrived on time, was very polite and professional. Asked if I had any questions from the start. Then afterwards he explained how the service works going forward.
Cory and his crew were extremely professional and knowledgeable. They were able to answer all of my questions and give me peace of mind. I couldn’t recommend them enough!
Absolutely love this company! Always available when I need them and the home inspectors are always very professional and kind!
Very Friendly and informative.
Updated review - Wow. Now that this smoke has settled, I've been dealing liars. Not only was I charged for 8 months of 1 1/2 services but they refused to refund me. Actually, they did refund me but charged my account again right afterwards. Please be prepared for further legal action and a response from the BBB.…
Matt was extremely thorough, courteous, and knowledgeable. Highly recommended!
Ion was the best. He sid everything I asked and more. So friendly and answered all my questions. Thank you for his diligence with updates of arrival time. Courteous and seemed extremely qualified
Great customer service. Very respectful and polite.
Always very nice techs! Also, has a proven plan for home!
As usual the tech Jaylen was professional and knowledgeable. Showing me some area of concern outside.
Brandon did a great job
Great service! Darian is always very nice when he comes out to service my home.
Your company hires the kindest, most helpful and knowledgeable people! I-allah was awesome and kind and did a wonderful job! Thank you!
Responsive, professional and courteous service. It has been nearly a year and I am very pleased with each and every tech that has visited to put down a pest application. Pet friendly too!---Update- another treatment today and Nick did a great job covering all the spots I requested on top of the normal perimeter…
I have worked with Darian multiple times and he has been so informative every visit. He informed me of the activity in my home and what I need to do to keep my home clear of critters. He thoroughly checks in and outside of my home, which I appreciate so much. I appreciate Darian and the team.
I contacted the company for the first time re: an issue with yellow jackets and they offered to send someone that very day. I had to schedule the appointment for the following day and Matthew called when he was on his way, showed up on time and explained everything he was going to do. As a result of the company's…
Darian was very knowledgeable, honest, dependable and always gets the job done!!
Mr Miller took his time to thoroughly spray inside and out even though we had a torrential rain. He was both knowledgable and respectful. He also took time to explain the process as he worked.
Jaylen was very knowledgeable and thorough, going out of his way to ensure our home is pest-free. Thank you Jaylen!
Extremely thorough and very pollite. Took care of all of my concerns immediately. Great service and would highly recommend!!!
I had an excellent experience with my Home Guardian I-Allah today. He conducted a thorough inspection of my ant problem, explained the treatment plan in detail, and took the time to answer all of my questions. I really appreciated how he followed all safety protocols and clearly explained the products and chemicals…
Provided top-notch service and was very respectful.
Brandon did an amazing job and was very professional with his service
The rep was very professional and polite.
Our technician was Jaylen he is Very professional and friendly, Great communication And answered all my questions . My experience positive Definitely would recommend!
Amazing. Took care of the primary issues and told me of another that I was unaware of
Great experience with Go Forth Pest Control! Matthew arrived right on time and was incredibly professional and courteous. He took the time to listen to my concerns, thoroughly inspected the house and surrounding areas, and explained exactly what to do to treat the problem. Excellent customer service—thanks, Matthew!
Darian is very polite,knowledgeable about the business and necessary treatment plan. He explains low to continue to keep my home free of infection.
Good experience with I-Allah, very happy to see him! Also went over detailed explanation on plans and actions, and was very helpful. Thank you 😊
I-Allah was extremely thorough with his explanation of our termite issue. Service was A+ and he was very professional.
Matthew was professional, informative and thorough. Thank you!!!!
Very professional. I've been happy with their service for several years
Matthew was super knowledgeable, patient, and friendly.
I can't say enough about my experience with John from Go Forth. He was not only prompt and professional, but he also treated our home with the utmost respect. Thank you, John!
There was a hornet infestation on my property and your exterminator came out and got the job done!!! Thank You for your service “Go Forth”....♥️
Consistently great service. Mr. Darian has done a wonderful job in taking care of yellow jacket/ roach issues outside and inside our home. Would definitely recommend this company !
On time, efficient, explained everything well.
Go-Forth Pest Control is my go to. I renewed my service for this year. Isaac serviced and was very professional and caring. I'm glad to be back!
The technician was very thorough and professional. He took his time and made sure the job was done right. I am very satisfied with the work and the people who work for this company.
Very professional and thorough inspection done by Matthew.
was great. Addressed all my concerns.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 379 | $50–$119 |
| Bug & insect extermination | 272 | $58–$136 |
| Spider extermination | 252 | $86–$181 |
| Ant extermination | 232 | $58–$173 |
| Rodent extermination | 220 | $96–$323 |
| Home inspection | 215 | $56–$151 |
| Cockroach extermination | 187 | $83–$214 |
| Hornet & wasp extermination | 157 | $83–$199 |



