Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Go Pro Locksmith Bay Area, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%71+18.5Value 15%100+15.2Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Go Pro Locksmith Bay Area, Inc.

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 134 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Go Pro Locksmith Bay Area, Inc. is better than 89% of locksmiths.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Go Pro Locksmith Bay Area, Inc. is better than 71% of locksmiths.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Go Pro Locksmith Bay Area, Inc. is better than 100% of locksmiths.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Go Pro Locksmith Bay Area, Inc. is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Go Pro Locksmith Bay Area, Inc. is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Go Pro Locksmith Bay Area, Inc. is better than —% of locksmiths.–
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Reviews for your job

Customers hired Go Pro Locksmith Bay Area, Inc. for 8 kinds of job.

Go Pro Locksmith Bay Area, Inc. for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 4 Google reviews tagged “General repairs”

Aviad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had to fix an old deadbolt that stopped working all of the sudden. Was extremely easy to schedule a home visit - picked up the phone quickly, arrived exactly on the time scheduled and repaired the lock within a few minutes. Very professional - took no time to identify the problem and fix it. Price was very…

General repairsDoor lock & bolt hardware installationLock rekeying+ Punctuality+ Quality+ Professionalism
Crindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a great experience with Philip at Go Pro Locksmith in Palo Alto! Philip arrived on time and worked very efficiently and thoroughly, fixing our front and side door lock problems installing a new mechanism and repairing another. He was also reasonable in price. I highly recommend Philip at Go Pro Locksmith.

General repairsDoor lock & bolt hardware installationInstallation
Keshava5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phil is incredible! He replaced a latch on my broken Baldwin lock in less than 5 minutes. I also had him look into another smart lock that was not closing properly. He fixed that for me free of charge! Overall, I am extremely happy with his speed, punctuality, and quality of work. His prices are also very reasonable.

General repairsInstallationRepair hardware+ Punctuality+ Quality+ Professionalism
Lusann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Phil just came by my home and: 1) installed a keypad on an exterior door, 2) fixed two deadbolts that weren't seating themselves properly, navigating a tricky drywall situation, 3) tightened a loose doorknob and 4) gave me advice on where to buy my front door handleset. 3 exterior doors in a little over 40 minutes -…

General repairsDoor lock & bolt hardware installationRepair hardware+ Quality+ Professionalism+ Value

Price

$166+10% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 73%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Car key copying8$88–$176
Door lock & bolt hardware installation8$143–$323
Repair hardware8$103–$282
Car digital & remote key reprogramming7$111–$272
Installation7—
New key fob creation5$121–$324
Lock rekeying5$114–$282
General repairs4—

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