Experts Reviews · Company report
Go To Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Go To Auto Care

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #170Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 356 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Go To Auto Care is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Go To Auto Care is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Go To Auto Care is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Go To Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Go To Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Go To Auto Care is better than 15% of auto repair shops.F
15

Reviews for your job

Customers hired Go To Auto Care for 8 kinds of job.

Go To Auto Care for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 307
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 62 Google reviews tagged “General repairs & maintenance” · showing 60

Antonia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jeff and Danny have been keeping our cars running for over a decade. My whole family, any friends in the Bay Area, etc...all come here. We once brought our SUV in for a broke A/C system. They ordered the assembly after testing, got everything taken apart, and found a business card stuck covering a valve. They…

Great priceTransmissionAir & cabin filter replacementExhaust
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jeff and Danny are the best ! They have serviced all of our cars for many years and we love them and trust them.

Great priceGeneral repairs & maintenance
Paras9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best and honest. 20+ years taking my cars here.

TiresAuto battery replacementSteering & suspension repair
Krystalle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been going to Go To Auto Care for the past couple of years for my car’s service and maintenance, and I couldn’t be happier with them. The staff is always professional, honest, and transparent. As a woman who doesn’t know much about cars, I really appreciate how comfortable and safe I feel bringing my car here.…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
PattyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Danny and Jeff are the best. They are so honest and do great work. Wouldn't go anywhere else.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto tire replacement
graceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are great! Reliable and stress free. It is a huge bummer to lose your old mechanic, and such a relief to find a new one. I am very glad that I was referred here by a friend. Definitely plan on sticking around.

Reasonable priceGeneral repairs & maintenanceBatteryOil change
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, competent service! Always a good experience. I have had a great deal of work done here, and all of it good! Highly recommend!

Reasonable priceTransmissionAuto battery replacementSteering & suspension repair
Diego5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am the type of guy that love cars and when they purchased a car, I’d rather stick with it for a long time so I know what I have done on it and who did it. And so I have a few people that I trust and I’m happy to say that Jeff and Denny are definitely on my trust mechanical list. They have been repairing my cars…

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
fe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service as always. Jeff and Danny are honest, identify what work is needed, and perform quality work. It took me several shops and years to find this shop and have noticed the improvements to my vehicles after maintenance here. The previous shops I went to did not identify the issues or chose not to do the…

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
KathleenLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always superior service. We've been coming to them for years! When you find a great place with great folks, of course, you keep coming back I won't trust my cars to anyone else!

Reasonable priceGeneral repairs & maintenance
DeAnnaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time going to Go To, then I went back to them a second time. Super nice, reasonable prices and very honest. All are very difficult to find in a mechanic, but this guy has it. I will use them every time I need a mechanic

General repairs & maintenance
Erik9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jeff and Danny are very good mechanics that help our family with cars! We had a few issues with our Subaru and the team fixed up and solved the root issue.

Great priceGeneral repairs & maintenanceSteering & suspension replacementAuto brake repair
Layna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jeff and Danny at Go To Auto Care are the best around. I never feel “taken” or treated unfairly. They explain problems in detail and the ‘why’ behind them. I am fortunate to be able to trust my family’s cars to them and hope they continue to be successful for a very long time!

Great priceGeneral repairs & maintenanceWheel alignmentOil change
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jeff & Danny have been taking care of my vehicle's for several years now. Always professional, fair pricing, completed when promised. Highly recomend.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jeff, Danny, and all of the employees do an excellent job taking care of all of our vehicles. Our Ford pick-up and Ford Explorer were both most recently in for service. We have trusted the people at Go To Auto Care for years and continue to be very satisfied with the work they do to keep our vehicles safe and running smoothly. Many thanks!

Great priceGeneral repairs & maintenance
Victor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always the best!!!!!

Great priceGeneral repairs & maintenanceAuto battery maintenanceVehicle safety inspection
ReuelLocal Guide · 266 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. Very trustworthy.

General repairs & maintenance
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is the real deal. They are professional, courteous, and knowledgeable. If you are looking for a trustworthy mechanic, Go To is the place for you.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent as always. They were very helpful and accommodating.

General repairs & maintenanceOil change+ Quality+ Professionalism+ Value
aritradg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been their regular customer since I moved to San Jose for all my car related needs for last 2 years. Jeff and Danny are awesomely nice. They go out of their way to help me not only with the button also they do a lot of extra things for which they don't even charge me. Their charges are extremely reasonable,…

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Marissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always a pleasure to do business here. My husband and I have been bringing our vehicle here for years. Always a great experience!

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are the best in the auto business. They care about their customers.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Vicki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeff is a great guy and I fully trust him with my car. He is upfront with the cost and gets the job done Ina timely manner. Best place for car service!

General repairs & maintenanceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
ElizabethLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As a woman with relative experience dealing with various mechanical auto shops in various states, I actually enjoy bringing my Audi SUV here. The two gentlemen running the shop are friendly, honest, professional, well spoken, flexible, efficient, smart and polite. I’m always surprised by their turn around time.…

General repairs & maintenanceOil changeAuto engine tuning+ Punctuality+ Quality+ Professionalism
Luis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to Jeff and Danny for all my car maintenance needs for the past 8 years, they are reliable, honest and fair every single time I have taken my vehicles to them from company vehicle to personal vehicles. I would highly recommend this shop and its owners.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Noah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using them for years. Jeff always takes great care of us and we bring all our cars here. Would recommend them 100%

A/C installation & repairBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
AlexLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I found Jeff through a Bay area cars subreddit for an inspection of my C6 Corvette. His team found and replaced a bad tie rod and he got new Potenza Pole Positions within 24 hours of leaving the car. Can't recommended enough!

General repairs & maintenanceSteering & suspension repairTires+ Quality+ Professionalism
Tuong4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jeff and Danny were really informative and friendly. Reasonably price. Quality service.

Air conditioningGeneral repairs & maintenanceWheel alignment+ Punctuality+ Quality+ Professionalism
RaymondLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Super great shop,right on target, my friend's and I love the high expertise, Jeff, and Danny and crew provide, when it comes to repair and maintenance of our vehicles, rock on guys your the best ,thank you again, Ray

General repairs & maintenance
Jimmie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Friendly. Problems were explained in detail and alternative solutions offered with cost considerations. Apologetic for long wait due to reliance next door service for smog check.

General repairs & maintenanceOil changeWheel alignment+ Punctuality+ Quality+ Professionalism
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service. Very reliable and trustworthy.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

TiresSteering & suspension repairGeneral repairs & maintenance
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Not sureAir & cabin filter replacementGeneral repairs & maintenanceAuto engine tuning
esmeralda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
RLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceOil change
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Samantha5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chris5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
CMC5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
A12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kris5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ChristineLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Dave5 years ago★★★★★

Rating only, no written review.

Auto glass repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Veronica15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Darryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryBrakesEngine repair+ Punctuality+ Quality+ Professionalism
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Schuyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
BillLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Quality+ Professionalism+ Value
Steven6 years ago★★★★★

Rating only, no written review.

BrakesEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
I4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Quality+ Professionalism
Cary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Professionalism
HonLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Quality+ Professionalism+ Value
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BatteryBrakesElectrical+ Quality
Jarrod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Quality+ Professionalism+ Value
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BatteryGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Show more general repairs & maintenance reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 2%

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