Experts Reviews · Company report
Go To Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Go To Auto Care

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #170Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 356 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Go To Auto Care is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Go To Auto Care is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Go To Auto Care is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Go To Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Go To Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Go To Auto Care is better than 15% of auto repair shops.F
15

Reviews for your job

Customers hired Go To Auto Care for 8 kinds of job.

Go To Auto Care for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 251
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Tires” · showing 40

Antonia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jeff and Danny have been keeping our cars running for over a decade. My whole family, any friends in the Bay Area, etc...all come here. We once brought our SUV in for a broke A/C system. They ordered the assembly after testing, got everything taken apart, and found a business card stuck covering a valve. They…

Great priceTransmissionAir & cabin filter replacementExhaust
Paras9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best and honest. 20+ years taking my cars here.

TiresAuto battery replacementSteering & suspension repair
TiffanyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place is awesome! I have been burned by mechanics in the past but this place (especially Jeff) are so trustworthy, professional, and helpful. I appreciate them greatly and highly recommend this place to others.

Tires
Gerardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

👍

Great priceTires
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Honest and do a great job with my 2003 F150.

Great priceTiresWheel alignmentOil change
Hong5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nice people and professional service

Great priceTires
clyde5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jeff and Danny are great to work with, very professional, stand by their work and I’ve been using them over 25 years. They have always serviced my other cars and the ‘03 Sierra since new and it’s still running with over 315,000 miles! Thanks

Reasonable priceTransmissionTiresAuto engine tuning
PamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service and customer care. Great mechanics that quickly figure out the problem and fix it with good pricing

Great priceAir & cabin filter replacementTiresOil change
Gerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been taking my vehicles to Go To Auto Care for years. Jeff and Danny are the best and I wouldn’t take my vehicles anywhere else.

Great priceTires
fe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service as always. Jeff and Danny are honest, identify what work is needed, and perform quality work. It took me several shops and years to find this shop and have noticed the improvements to my vehicles after maintenance here. The previous shops I went to did not identify the issues or chose not to do the…

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
DylanLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best prices and best quality work, haven’t found a garage like this in a long time. Recommended 100% to everyone I know.

Great priceTiresSteering & suspension repair
Carl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My wife and I have been taking our vehicles to these guys for years. Great prices, professional mechanics and personable service!! Always recommend!!

Great priceTires
Helen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Superior customer service. I arrived a bit frazzled with a nail in my tire. Not only was the service given immediately, the guy unloaded my trunk to get the key to remove the tire and put everything back in for me. I felt so comfortable in an environment foreign to me.

Great priceTires
Lao9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job!

Reasonable priceTires
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jeff & Danny have been taking care of my vehicle's for several years now. Always professional, fair pricing, completed when promised. Highly recomend.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
DebbieLocal Guide · 192 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My daughter had a blowout on the way home and needed a new tire. GoTo Autocare was the closest to where she had the blowout. The service was great. They had the tire in stock and she was back on the road within a half hour. The man that we spoke with was very professional and the pricing for the tire was within $10…

Reasonable priceTires
Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The service my GTI received was excellent. I was in and out in a minimal amount of time. Danny knew exactly what to do. The total expense was very fair. Waiting room was pleasant. I left very satisfied. Their service has always been excellent.

TiresElectrical
Vik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience at Go To Auto Care. I came in to replace two tires and get an alignment, and Danny greeted me with courtesy and professionalism right away. He provided a very competitive cost estimate, which I really appreciated. To my pleasant surprise, the team also performed a complimentary safety check…

Great priceTires
Albert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff was really nice, honest and trustworthy. I got my tires replaced the very next day. He was very professional. We will definitely bring our cars back to this shop again in the future. Great service! ⭐️⭐️⭐️⭐️⭐️

Tires
MichaelLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was driving Uber and had a long ride from Monterey to SFO. I had a blowout on 101 and got towed to GTCTC. They were very friendly and helpful. I got almost the exact tire and they jumped right on the service.

Tires
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is the real deal. They are professional, courteous, and knowledgeable. If you are looking for a trustworthy mechanic, Go To is the place for you.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Ashlee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeff and Danny are the absolute best! I tell everyone to come and see them. They are fair and always honest with me about what I need to do and what can wait. They are the only people who have worked on my car since I bought it brand new in 2015.

Oil changeTiresTransmission+ Quality
susete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Speedy, thorough and friendly front office staff! Would return & recommend!

Tires+ Punctuality+ Quality+ Professionalism
ArmandoLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff is very professional and they always give more than one option to choose

Tires+ Punctuality+ Quality+ Professionalism
Soo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service is excellent.

Tires+ Punctuality+ Quality+ Professionalism
Kenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have gone to Jeff and team for years. Solid family owned business. Guys are great and reliable. Send everyone there we can. Highly recommend them.

Oil changeTires+ Quality+ Professionalism+ Value
LediLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came here a few times to get my tire serviced and they are absolutely wonderful. Definitely recommended!! I will try to do other service from here next

Tires+ Punctuality+ Quality+ Professionalism
Deiondre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very organized an great customer service I worked with Jeff and he is very helpful an he also was able to find me a tire that would fit my budget an is good quality.

Tires+ Punctuality+ Professionalism
Noah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using them for years. Jeff always takes great care of us and we bring all our cars here. Would recommend them 100%

A/C installation & repairBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
Binh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very friendly and good service

TiresWheel alignmentService not listed+ Punctuality+ Quality+ Professionalism
AlexLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I found Jeff through a Bay area cars subreddit for an inspection of my C6 Corvette. His team found and replaced a bad tie rod and he got new Potenza Pole Positions within 24 hours of leaving the car. Can't recommended enough!

General repairs & maintenanceSteering & suspension repairTires+ Quality+ Professionalism
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Quality work, fair price and honest. Been using Go-To for years and never disappointed.

Auto glass repairOil changeTires
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service. Very reliable and trustworthy.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always friendly, timely and patient. They caught my brakes being worn out when the dealer didn't care to mention it and each time I've went for help they've gone above and beyond. Would recommend to others 👍

BrakesOil changeTires
Daezt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceTires
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

TiresSteering & suspension repairGeneral repairs & maintenance
Bryce5 years ago★★★★★

Rating only, no written review.

Engine repairExhaustOil change+ Punctuality+ Quality+ Professionalism
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeTires+ Professionalism
Dave5 years ago★★★★★

Rating only, no written review.

Auto glass repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism

Show more tires reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 2%

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