How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%81+5.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREGodby Heating Plumbing Electrical
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,128 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Godby Heating Plumbing Electrical for 8 kinds of job.
Godby Heating Plumbing Electrical for a/c system maintenance
Clear ✕All 64 Google reviews tagged “A/C system maintenance”
Dan did a great job and showed great people skills.
Godby has always been considerate and thorough when coming to our home for our yearly check up on the air conditioner and furnace. Thank you Godby.
My maintenance plan covered all costs
Another great experience with Godby Heating, Plumbing, Electrical staff are awesome to work with. They care! Bill did a great job. I appreciate their thoroughness!
Excellent
Excellent customer service!!! Very knowledgable and helpful with answers to my questions. Great helpful tips for keeping systems functioning correctly to help prevent issues. Service representative was great!!!
Greg the technition that works on our HVAC units does a great job and keeps them going.
Excellent
Tyree is Very professional, timely, courteous Explained everything they were doing
Bill was great! Thanks again for your help!
Technician was very knowledgeable and nice. Showed up on time.
Adrian called before 30 minutes before coming to the house. He was professional and listened to my questions and concerns.
Tyree has come by the last few times for the regular summer/winter system check-ups - he’s professional and explains what’s happening and needs to be done, and does it fast - Godby has the pros
Tyree and his assistant did a great job. I feel very comfortable with their work and opinions!
Tyree was polite, punctual and thorough. I was very pleased with the service. Thank you. We’ll continue to use Godby service technicians.
Godby team is always on time and personable, knowledgable and efficient. I trust their recommendations.
Adrian Ross was very friendly and knowledgeable. He explained that everything was in good working order. He also took a few minutes out to say hello to my dog…lol.
Always great service! Preventative maintenance is excellent from Godby on my HVAC system.
Tyree always provides exceptional service maintaining our AC unit! He communicates all issues and does a thorough job. Consistently happy with Godby.
Excellent service. Everything was explained clearly. Godby service is always the best.
Adrian came out and fixed our ac. Good guy and I asked for him to do another check in July.
Adrian was great! Everything went well!
Always the best experience possible with Godby - trustworthy, diligent, knowledgeable. Thank you!
Chris, our technician, was polite, knowledgeable, and informative regarding our air conditioning unit. He let us know that this year might be the last year 😞. The truth hurts. But he didn't push but asked if we wanted a quote and left it up to my husband and I to decide. I definitely appreciate that.
Chris came warehouse and did an amazing job. Just a crazy friendly guy. Great communication all around.
All of their technicians are professional and so easy to work with.
Great job!
Excellent service and knowledge of issue.
Always great to work with Godby! Professional & always on time. Highly recommend them as I’ve never had a bad experience.
Everything went smoorh
After remodeling there was an electrical problem with one of my circuits. They troubleshoot the problem and came up with a great solution. Problem solved thank goodness. I had them back to upgrade from 100 amp to 200 amp excellent job. Good price.
We have used Godby HPE to repair and service our aging furnace and AC for years. During that time, they performed professional, timely, and on-time repairs and services. When it was time to finally upgrade our system, they were our first choice based on their past performance. The entire process from estimating to…
Super people, in the office and the technician! Worked me into the schedule And answered all of my questions.
Hottest day of the year and Godby got in in and fixed my AC that day. They very polite and respectful.
Honest timely
Tyree McGraw with Godby was very knowledgeable and efficient! Worth every penny I paid!
Godby always gives “Rock Star” service. Prompt, tidy and thorough. Office staff & technicians are always polite and professional.
We call on Godby for all of our heating and plumbing needs. They are always professional, thorough, on time, and they do great work and stand behind it. They installed our heating and air conditioning systems and maintain them semi-annually, and they have also solved plumbing issues for us and given us excellent…
Godby recently performed our seasonal maintenance and installed a humidifier. The tech was wonderful! He explained what he would be doing, approx. how long he thought it might take, and worked diligently until it was up and running. I trust Godby and have been a customer for at least 9 years.
Greg is the best!!
Our tech arrived early, did a review of our system, and fixed what needed to be addressed. These guys are pricey, but they're pros.
We have always had the best of service from Godby! Today continued that trend!
The company was very responsive and attentive to our needs. They are a terrific company, that provides excellent customer service, both in the front office and through their experienced and very capable service technicians. I would recommend them to family and friends. Lee Sullivan
Gary has been our go-to guy for 2 decades. We rely on him to always get the job done right and fast. His professional and friendly manner has been something we look forward to each time.
Always professional and polite! Knowledgeable staff, from the ones who answer the phone to the ones who come to my house! Love Godby!!!
The individual who came out was wonderful. It was the prices. I do not mind paying several hundred for labor. I mind when they say cost of parts is hundreds of dollars. It is not. The cost of part referenced was less than $20 and they asked for $300 some. Not cool. I was looking for a good, honest company to…
Easy to schedule an appointment. Technician arrived on time and was very courteous and professional. Always a pleasure to deal with Godby for my electrical, plumbing, heating and air conditioning needs.
Tech identified a couple of issues with AC, explained the problems, quoted a price to fix. Price was good, repairs done while he was here. Great service, nice people. It would be a mistake for you not to use Godby.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 103 | $37–$295 |
| A/C system maintenance | 63 | $39–$393 |
| Heating system maintenance | 42 | $39–$251 |
| A/C system repair | 40 | $209–$786 |
| Repair HVAC | 39 | $216–$495 |
| Heating system repair | 37 | $166–$1.2k |
| HVAC system repair | 36 | $205–$933 |
| Electrical outlet & switch repair | 31 | — |
