Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Godby Heating Plumbing Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%81+5.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Godby Heating Plumbing Electrical

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,128 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Godby Heating Plumbing Electrical is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Godby Heating Plumbing Electrical is better than 80% of HVAC contractors.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 96% of HVAC contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Godby Heating Plumbing Electrical is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 81% of HVAC contractors.A
81

Reviews for your job

Customers hired Godby Heating Plumbing Electrical for 8 kinds of job.

Godby Heating Plumbing Electrical for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.104
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 104 Google reviews tagged “HVAC system maintenance” · showing 20

Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Godby has always done a wonderful job for my parents and now for myself!! Came out to service my furnace and check on my water heater. Adrian and Will were both very knowledgeable and gave good explanations as to what was going on. Daniel (Dan) came out the following day to finish a repair and was very patient and…

Paid $2,000+Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bill from Godby is amazing! He is always on time, very personable and always knows what to do!

Reasonable priceHVAC system maintenance
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jorge did a great job!!!!

Paid $2,000+Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Adelynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carl, Mitch, and theirs team have been amazing in helping us with our new HVAC system. From telling us our options, to install, and then getting out quick when there was a minor leak. They took great care of us!

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent installation
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great Customer Service as always. Godby was thorough and explained everything clearly. I appreciate that.

Paid $200–300Reasonable priceElectrical outlet & switch repair
Odie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My mini-split system was serviced by Dan. He was friendly and professional. He did a great job.

Paid $800–1,000Reasonable priceHVAC system maintenance
Bev6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My maintenance plan covered all costs

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

excellent service! came same day I called and fixed AC in less than 30 minutes.

Paid $1,000+Not sureHVAC system maintenance
Gail6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dan was amazing. He worked till he solved my problem and explained everything.

Great priceHVAC system maintenanceA/C system repair
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The construction team were exceptional. We are very happy with the complete tear out and re-install. The job was professionally bid by John Majors. He has a vast knowledge of the business and was very professional. We highly recommend Godby.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceHeating system maintenance
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tyree was very professional. He explained things thoroughly and understandably. He shared his professional opinion giving his rationale.

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
RJLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt service and great problem solving skills. Recommend without reservation. Thanks!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Sherman8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Another great experience with Godby Heating, Plumbing, Electrical staff are awesome to work with. They care! Bill did a great job. I appreciate their thoroughness!

Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance
Cate11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great results from my HVAC repair. I really appreciate having the same service guys sent based on their specialty. I get to know them, they get to know me & my house. The office support has been great as well.

Paid $1,000+Reasonable priceHVAC system maintenance+ Value
Bruce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service!!! Very knowledgable and helpful with answers to my questions. Great helpful tips for keeping systems functioning correctly to help prevent issues. Service representative was great!!!

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenance
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyree does a grate job

HVAC system maintenance
MLocal Guide · 175 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bill was friendly and professional. Drained and serviced the water heater. Did furnace maintenance and installed a LED whole house air purifier.

Reasonable priceHVAC system maintenanceService not listed
INDEDS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Greg the technition that works on our HVAC units does a great job and keeps them going.

HVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Bill13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt and polite.

Paid $1,000+Reasonable priceHVAC system maintenance+ Professionalism
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bill is a great addition to the team! Very thorough and knowledgeable.

Reasonable priceHVAC system repairHVAC system maintenance

Show more HVAC system maintenance reviews (84 more) →

Price

$429+33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance103$37–$295
A/C system maintenance63$39–$393
Heating system maintenance42$39–$251
A/C system repair40$209–$786
Repair HVAC39$216–$495
Heating system repair37$166–$1.2k
HVAC system repair36$205–$933
Electrical outlet & switch repair31—

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