How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%81+5.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREGodby Heating Plumbing Electrical
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,128 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Godby Heating Plumbing Electrical for 8 kinds of job.
Godby Heating Plumbing Electrical for HVAC system maintenance
Clear ✕All 104 Google reviews tagged “HVAC system maintenance” · showing 100
Godby has always done a wonderful job for my parents and now for myself!! Came out to service my furnace and check on my water heater. Adrian and Will were both very knowledgeable and gave good explanations as to what was going on. Daniel (Dan) came out the following day to finish a repair and was very patient and…
Bill from Godby is amazing! He is always on time, very personable and always knows what to do!
Jorge did a great job!!!!
Carl, Mitch, and theirs team have been amazing in helping us with our new HVAC system. From telling us our options, to install, and then getting out quick when there was a minor leak. They took great care of us!
Great Customer Service as always. Godby was thorough and explained everything clearly. I appreciate that.
My mini-split system was serviced by Dan. He was friendly and professional. He did a great job.
My maintenance plan covered all costs
excellent service! came same day I called and fixed AC in less than 30 minutes.
Dan was amazing. He worked till he solved my problem and explained everything.
The construction team were exceptional. We are very happy with the complete tear out and re-install. The job was professionally bid by John Majors. He has a vast knowledge of the business and was very professional. We highly recommend Godby.
Tyree was very professional. He explained things thoroughly and understandably. He shared his professional opinion giving his rationale.
Prompt service and great problem solving skills. Recommend without reservation. Thanks!
Another great experience with Godby Heating, Plumbing, Electrical staff are awesome to work with. They care! Bill did a great job. I appreciate their thoroughness!
Great results from my HVAC repair. I really appreciate having the same service guys sent based on their specialty. I get to know them, they get to know me & my house. The office support has been great as well.
Excellent customer service!!! Very knowledgable and helpful with answers to my questions. Great helpful tips for keeping systems functioning correctly to help prevent issues. Service representative was great!!!
Tyree does a grate job
Bill was friendly and professional. Drained and serviced the water heater. Did furnace maintenance and installed a LED whole house air purifier.
Greg the technition that works on our HVAC units does a great job and keeps them going.
Prompt and polite.
Bill is a great addition to the team! Very thorough and knowledgeable.
Tyree is great! He remembers our entire system, where things are located and the history of our system. He’s very knowledgeable and when he comes to the house he’s always cheerful and ready to take care of things. Highly recommend him!
Great as always! Tyree was a huge help!
I had the best experience and highly recommend Godby. John Majors was very knowledgeable, professional and personable. He ensured the project was designed and executed properly. The installation was seamless with Kody Marshall. There was another tech on the job but I can’t remember his name. Thank you all again!
Thank you Bill for you help and suggestions today.
Excellent
Dan was punctual and thorough. We always are very well taken care of with Godby.
Godly has installed a water heater, water softener and has maintained and done repairs on my HVAC. Everyone there have been great and I’ve been really happy with the work.
Tyree added a sensor upstairs to try to balance temperature discrepancy. He was the first technician and Godby the first Heat/AC company to offer a solution to this chronic problem. As usual the scheduling and communication were outstanding.
Adrian called before 30 minutes before coming to the house. He was professional and listened to my questions and concerns.
The service performed was installation of a new water heater. I would rate the entire experience as a 10 out of 10
HVAC install smooth and easy. Needed a new gas line for a range installed fast, as appliances were delivered faster than anticipated. Within a day, Godby was there installing a new gas line. Job was clean, well thought out regarding placement and looks great.
good, knowledgeable people
The tech spent time to make sure I understood everything he was doing. He made a recommendation on how I can improve air flow in an upstairs bedroom per my inquirey. He paid attention.
Early spring 2024: Godby rocks! I am ready for spring rains! Godby installed a new sump pump with battery back up. Good job, Will and Jay! Spring 2024: Thank you, Josh! Feel all ready to go for the summer A/C season! …another trustworthy job by Godby! Fall 2024: Another season, another maintenance…
Great and friendly service.
Will did a great job fixing the problem with the sump pump.
Tyree & staff are pleasant, friendly, professional & accommodating. We’ve been customers 48yrs. Wouldnt think of changing.
Adam from Godby is an outstanding technician and performed major repairs on my AC on time and communicated all along the way. I highly recommend Adam.
Definitely an Outstanding encounter. Highest Quality and Profesionalism.
Adrian did a great job. He completed a thorough inspection of our system and gave us a very detailed and professional assessment of what he saw. He was also very friendly.
Excellent communication of any issues. Quick and efficient work.
Godby team is always on time and personable, knowledgable and efficient. I trust their recommendations.
Always great service! Preventative maintenance is excellent from Godby on my HVAC system.
Excellent service. Everything was explained clearly. Godby service is always the best.
Always the best experience possible with Godby - trustworthy, diligent, knowledgeable. Thank you!
I am very pleased with their responsive action to fix our AC issue. They quickly identified the issue, fixed it, and got our unit back in action. Additionally, on another service call, they replaced my hot water heater which looks great. Quality install. Finally, they provide season service which is great. Many thanks!
Chris Randolf was here and serviced my heating system. He did a great job and was thorough, personable, and professional. Looking forward to seeing him in the spring for A/C service.
DJ sent text message a half hour before arriving with his picture, was courteous and professional, quick, also cleaned up. Many thanks 😊 again
The technician did an excellent job of servicing our HVAC system. He was thorough, considerate and explained what he has done very well.
Annual service on tankless water heater and water softener install. Jahsan is wonderful. Once he gets his license he will be a greater addition to Godby. You can send him to our house all the time!! You also need to consider promoting him to a supervisory role!
Service was great, professional, and accommodating!
Excellent service and knowledge of issue.
Always on time and professional for us. Tyree came today and has been our technician before so we are really familiar with him. He is a top notch technician that I would recommend to anybody. Outstanding service from Godby every time. Thank you and Happy Holidays!!!
Pleasant fellow who gave me the details of his inspection verbally. Also told me a little about the company and follow-up in the Spring for the AC unit. Good experience.
Always great to work with Godby! Professional & always on time. Highly recommend them as I’ve never had a bad experience.
Everything went smoorh
Tyree was extremely personal and took time to answer any questions. Both Tyree and Chris were very polite. We have appreciated Godby employees for years.
Excellent service good technician DJ
Excellent service.
After remodeling there was an electrical problem with one of my circuits. They troubleshoot the problem and came up with a great solution. Problem solved thank goodness. I had them back to upgrade from 100 amp to 200 amp excellent job. Good price.
We have used Godby HPE to repair and service our aging furnace and AC for years. During that time, they performed professional, timely, and on-time repairs and services. When it was time to finally upgrade our system, they were our first choice based on their past performance. The entire process from estimating to…
Thank you for your professionalism! Keep up the good work
We have been using Godby Heating Plumbing Electrical for 5 years at our commercial rental site. Excellent service, very professional, minimal disruption to our operations. I can highly recommend them.
Godby HPE to the rescue! We had our annual HVAC inspection and our technician, Tyree noticed our water heater sprung a leak. Godby HPE was quick to get us fixed. Both teams were professional and on time. Gary and Jay left the area cleaner than they found it once the install was complete! I love how detailed the…
Honest timely
Godby has Lexi she is a professional in customer relations & Tyree knows HVAC units. Both were invaluable to me when I was told by another company I dealt with for 8 years along with rest of my family my unit needs a new heat exchanger - my unit is only 8 yrs old they did the install. Needless to say I will no…
We have a service/maintenance plan with Godby and they provide great customer service. They were quick and responsive when our heater wouldn't come on during a snowstorm.
Tylee was very nice and friendly he was very professional
Thank you, Tyrell!! He had my furnace up and running in no time.
Did maintenance inspection which we did not request to be done and the technician should have called us before he even went there. Now have the heat turned off and we are being forced to close as no heat. They suggested space heaters. Pretty silly and stupid to try to heat a business with those.
We call on Godby for all of our heating and plumbing needs. They are always professional, thorough, on time, and they do great work and stand behind it. They installed our heating and air conditioning systems and maintain them semi-annually, and they have also solved plumbing issues for us and given us excellent…
Tech Kenny was Absolutely awesome.
Very professional and helpful. We thought we needed a dryer fan booster because we kept getting air flow errors after another company came out to clean our dryer vents. The Godby service man Kenny got up in our hot attic and said that should not be necessary with the distance of the line and said it was probably…
Tyree is an excellent technician and very knowledgeable about our equipment and it’s operation.
Great company, great employees that are professional & complete in meeting the requirements put before them. Thanks to Kenny who works hard & represents the Godby name & brand so well. He took the time to help me troubleshoot & get heat back up and going today. Thanks Kenny & Godby
We have been Godby customers for several years. They have performed plumbing repairs, replaced a hot water heater, installed a water softener and performed regular HVAC service. They are responsive, follow-up, and great to work with at a fair price!
Great service! Answered my questions and very friendly.
Great communication before and during service. Competent technicians who take time to explain their analysis/diagnostics in terms anyone can understand. First time used by me personally - will not hesitate to use them again after this trust building visit.
Gary has been our go-to guy for 2 decades. We rely on him to always get the job done right and fast. His professional and friendly manner has been something we look forward to each time.
Easy to schedule an appointment. Technician arrived on time and was very courteous and professional. Always a pleasure to deal with Godby for my electrical, plumbing, heating and air conditioning needs.
Dealing with them is a pleasure! Their work is exceptionally good and thorough and professional. They are very knowledgeable about what they do! Kenny did an excellent job today on my furnace!
Serviced heat pump and replaced capacitor. Stephanie in the office was quite courteous, all over it and so promptly effective. Adam the tech was likewise absolutely great to work with, a total pro, really knew his stuff and completed it right on the spot to my 100% satisfaction. Godby HPE is a locally owned, family…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 103 | $37–$295 |
| A/C system maintenance | 63 | $39–$393 |
| Heating system maintenance | 42 | $39–$251 |
| A/C system repair | 40 | $209–$786 |
| Repair HVAC | 39 | $216–$495 |
| Heating system repair | 37 | $166–$1.2k |
| HVAC system repair | 36 | $205–$933 |
| Electrical outlet & switch repair | 31 | — |
