Experts Reviews · Company report
Godby Heating Plumbing Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%81+5.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Godby Heating Plumbing Electrical

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,128 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Godby Heating Plumbing Electrical is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Godby Heating Plumbing Electrical is better than 80% of HVAC contractors.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 96% of HVAC contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Godby Heating Plumbing Electrical is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Godby Heating Plumbing Electrical is better than 81% of HVAC contractors.A
81

Reviews for your job

Customers hired Godby Heating Plumbing Electrical for 8 kinds of job.

Godby Heating Plumbing Electrical for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “HVAC system repair” · showing 20

Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Godby has always done a wonderful job for my parents and now for myself!! Came out to service my furnace and check on my water heater. Adrian and Will were both very knowledgeable and gave good explanations as to what was going on. Daniel (Dan) came out the following day to finish a repair and was very patient and…

Paid $2,000+Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Adelynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carl, Mitch, and theirs team have been amazing in helping us with our new HVAC system. From telling us our options, to install, and then getting out quick when there was a minor leak. They took great care of us!

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent installation
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kaz was on time, very professional. We had another HVAC company come to try to fix the issue we’d been having and were quoted $20k to replace the unit. Kaz fixed it quickly and for only the $99 visit fee! He’s very knowable and thorough.

HVAC system repair
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan was great today.

Great priceHVAC system repair
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaz was knowledgeable and very polite. He walked me through all the options available. He didn't try to sell me the most expensive option; instead, he gave advice on what he would do. I was super impressed.

Paid $400–600Great priceHVAC system repair
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Daniel did a great job was very professional

HVAC system repair
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The construction team were exceptional. We are very happy with the complete tear out and re-install. The job was professionally bid by John Majors. He has a vast knowledge of the business and was very professional. We highly recommend Godby.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceHeating system maintenance
Michael19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Daniel Redweik provided excellent customer service on Saturday March 14, 2026.

Paid $1,000+Not sureHVAC system repairService not listed
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tyree was very professional. He explained things thoroughly and understandably. He shared his professional opinion giving his rationale.

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
CarolynLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great reminders for servicing my furnace and air conditioning units. Technicians are all polite and mannerable.

Paid $1–100HVAC system repair+ Punctuality+ Professionalism+ Value
RJLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt service and great problem solving skills. Recommend without reservation. Thanks!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
a3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dan came out on New Year’s Day to investigate a problem we were having with our HVAC. He was prompt, professional, and took care of the issue. Hated calling him out on a holiday, but he was very understanding and great to work with.

Reasonable priceHVAC system repair
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We’ve always had great service from Godby. Tyree has been here several times to solve some unusual issues with our furnace/heatpump system. He is very knowledgeable, one of Godby’s best technicians.

HVAC system repair
PhilLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Installers where knowledgeable and polite Daniel redweik was awesome!

Paid $1–100Reasonable priceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Bill13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt and polite.

Paid $1,000+Reasonable priceHVAC system maintenance+ Professionalism
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bill is a great addition to the team! Very thorough and knowledgeable.

Reasonable priceHVAC system repairHVAC system maintenance
tony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Garyl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Really helpful in explaining all areas of older furnace that needed attention. Professional approach to work needed done. Dan and Jorge were both excellent in completing their service calls today. Garyl Gibson

Paid $700–800Reasonable priceHVAC system repairLight fixture repair
MilesLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan did a great job identifying and solving an issue with my HVAC drain lines and ducting!

Paid $700–800Reasonable priceHVAC system repairHVAC duct & vent repair
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician was excellent. He immediately figured out the problem and fixed it plus letting me understand the issue. House air is now extremely stable!

Paid $100–200Reasonable priceHVAC system repair

Show more HVAC system repair reviews (18 more) →

Price

$429+33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance103$37–$295
A/C system maintenance63$39–$393
Heating system maintenance42$39–$251
A/C system repair40$209–$786
Repair HVAC39$216–$495
Heating system repair37$166–$1.2k
HVAC system repair36$205–$933
Electrical outlet & switch repair31—

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