How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%81+5.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREGodby Heating Plumbing Electrical
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,128 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Godby Heating Plumbing Electrical for 8 kinds of job.
Godby Heating Plumbing Electrical for heating system installation
Clear ✕All 25 Google reviews tagged “Heating system installation” · showing 20
From start to finish great team to work with. Carl was a very pleasant young man to start with, it was like talking to my son.
Rafael Martinez & James Fountain Awesome and excellent HVAC installation 9/11/26 Godby’s Best !! Thank you for the terrific service, care and commitment.
Jayden and Raf did an exceptional job installing a new HVAC system. They were professional and courteous. We highly recommend them.
Excellent service as always! The technicians were efficient, friendly and Very conscience! We always choose Godby’s, we know we can depend on them in every aspect!
Our 35 yr old furnace unfortunately went down but exceeded it's suspected life by many yrs. Godby came over to inspect but determined the existing unit might not be safe. New furnace was ordered & installed within 17hrs. Repairmen & sales all were exceptionally nice people. The only bad vibe was the financing. If I…
Excellent
Godby replaced my 20+ year old furnace and A/C with new and efficient Trane components, along with a smart thermostat. From sales consultant Duwayne to installers Joe and Luke, everyone was pleasant to interact with. We ran into a small problem during the installation which could not have been foreseen, but it was…
HVAC install smooth and easy. Needed a new gas line for a range installed fast, as appliances were delivered faster than anticipated. Within a day, Godby was there installing a new gas line. Job was clean, well thought out regarding placement and looks great.
The folks at Godby were fantastic from start to finish helping us select the right A/C & Furnace for replacing our prior HVAC system, installing the new system, & educating us on the new system. You will find no one more knowledgeable, helpful, & a great communicator than Duwayne to guide you thru the process. The…
I loved that I was qiven a quote that listed all of the work they would do. They did it all and did not leave a mess. It was done quickly and efficiently!
Always a great experience with your team member. Explains what’s going on with your maintenance.
I have been very impressed with Godby this year. I decided it was time to switch from natural gas to heat pumps and Duwayne was more than willing to provide a top tier system at a very reasonable cost. The Trane heat pump and Bradford White heat pump water heater have been excellent and in spite of switching from…
We have used Godby HPE to repair and service our aging furnace and AC for years. During that time, they performed professional, timely, and on-time repairs and services. When it was time to finally upgrade our system, they were our first choice based on their past performance. The entire process from estimating to…
We call on Godby for all of our heating and plumbing needs. They are always professional, thorough, on time, and they do great work and stand behind it. They installed our heating and air conditioning systems and maintain them semi-annually, and they have also solved plumbing issues for us and given us excellent…
Deb and I have had many contractors in our home over the past 2 years and I have to say that by far Godby has been the best. From the initial phone call to set up an estimate appointment to the final installation. Duwayne was great, he was very professional and knowledgeable. He listened and explained everything…
Great excellent guys they showed up on time wore their masK Did more than I had an I had expected I felt that they were very professional and was very professional and they cleaned up after themselves Tyree did a fine job as well everything went better than expected They installed a expansion tank which I had…
The men that worked on my home were excellent. I truly am lost for words on their work. They were prompt and got everything working with team work that I haven't seen in quite some time. Each individual had knowledge in what they were assigned. They were polite and cleaned up everything. On your list I didn't see a…
Gary has been our go-to guy for 2 decades. We rely on him to always get the job done right and fast. His professional and friendly manner has been something we look forward to each time.
Our experience started with a recommendation from our realtor. He asked me to call Stephanie at Godby. Stephanie was so pleasant. She listened and after some questions and consideration referred me to speak to Duwayne. She sent me to him bc we were unsure whether we should repair or replace. He has the expertise to…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 103 | $37–$295 |
| A/C system maintenance | 63 | $39–$393 |
| Heating system maintenance | 42 | $39–$251 |
| A/C system repair | 40 | $209–$786 |
| Repair HVAC | 39 | $216–$495 |
| Heating system repair | 37 | $166–$1.2k |
| HVAC system repair | 36 | $205–$933 |
| Electrical outlet & switch repair | 31 | — |
