Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Godley Station Animal Hospital 4.6 out of 5 based on 476 reviews, with the owner responding to 44 percent of them. Customers frequently praise the staff’s kindness, punctuality, and communication, noting that pricing is reasonable and payment plans are available for services like euthanasia and emergency care. However, some low-star reviews criticize rude phone etiquette, long wait times, and serious concerns regarding anesthesia administration and boarding hygiene.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
476 Google reviews we collected
Phrases our text analysis found in 303 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 303 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Best cat-friendly vet we’ve been to ❤️ We haven’t had the best luck with vets in the past, but this hospital has certainly eased our worries!”
“She was very rude and I was just trying to get my pet an appointment and there wasn’t availability which is fine but when I said it was all good, than…”
“They definitely cared more about what was best for Penny and they did a great job cleaning her teeth.”
“After a year we realized they damaged him permanently.”
“I had called several places beforehand, and most immediately began quoting astronomical prices.”
“Their prices are very reasonable and they make payment plans or help with Care Credit applications.”
“I will no longer be bringing my dog back to this location because of the unprofessionalism from the staff and hidden fees.”
“I would highly recommend them if you are new to the area or searching for a great vet in the Pooler area!”
“I would not recommend.”
“I have got to say I’m honestly amazed with the staff here, my dog had a seizure today for the first time.”
“n’t know what needs to change but it feels like this practice is not genuine, and I will not allow the health of my dog to be in the hands of such irr…”
“They took amazing care of him, kept me informed, and were so reassuring during a stressful situation.”
“When I picked them up, no baths were giving because the change was not communicated even tho I verified on drop off.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Godley Station Animal Hospital for 1 kind of job. Pick one to see what they paid and said.
Best cat-friendly vet we’ve been to ❤️ We haven’t had the best luck with vets in the past, but this hospital has certainly eased our worries! Thank you all for all you do!
Good service as always and all the girls love and affection towards me and Zowie
This place is great and we've had good experiences with all the vets/techs. They even helped our dog when we rushed him in during an anaphylactic allergic reaction. Absolutely saved his life. We've taken all four of our dogs here and will continue to do so!
Highly recommend Dr Zach Nesbitt and his crew! They are through, caring and professional.
Receptionist needs better phone etiquette. She was very rude and I was just trying to get my pet an appointment and there wasn’t availability which is fine but when I said it was all good, thanks so much the receptionist hung up on me without saying anything else.
Awesome veterinary practice! Everyone is kind, welcoming and professional. I see Dr. Howes. I trust him with the welfare of my animals. This practice has seen me through three of my dogs, crossing the rainbow bridge. They were very kind and empathetic. I would trust the care of my pet pets to no one else!
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 3 | — |
4.6 ★★★★★ 476 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best cat-friendly vet we’ve been to ❤️ We haven’t had the best luck with vets in the past, but this hospital has certainly eased our worries! Thank you all for all you do!
Good service as always and all the girls love and affection towards me and Zowie
Thank you!
I cannot say enough wonderful things about Godley Station Animal Hospital. After 15 years with my sweet Toy Yorkie, Gio, I had to make the heartbreaking decision to say goodbye. I had called several places beforehand, and most immediately began quoting astronomical prices. Godley Station was completely different. Justina answered the phone, and her first concern wasn’t money—it was how I was doing. That compassion meant more than she probably realizes. From the moment we arrived, they were incredibly gentle with both my old pup and me. They treated Gio with tenderness, dignity, and love and gave me all the time and patience I needed to say goodbye. A very special thank you to the sweet young lady who walked my Gio, my son-in-law, and me to the back and gave Gio some whipped cream to enjoy. ❤️ That simple act of kindness—giving my little old man one more special treat—meant more to me than you will ever know. I wish I could remember the veterinarian’s name because you were absolutely amazing. Thank you for making one of the hardest moments of my life a little easier. Then I received a sympathy card personally signed by the staff. That gesture meant so much because it reminded me that Gio wasn’t just another patient to them. They truly cared. Thank you, Justina, the wonderful doctor, that very special young lady, and everyone at Godley Station Animal Hospital for going above and beyond for my Gio and for me. ❤️🐾 I cannot recommend them highly enough.
This place is great and we've had good experiences with all the vets/techs. They even helped our dog when we rushed him in during an anaphylactic allergic reaction. Absolutely saved his life. We've taken all four of our dogs here and will continue to do so!
Friendly people and bill for services were very good.
Highly recommend Dr Zach Nesbitt and his crew! They are through, caring and professional.
Receptionist needs better phone etiquette. She was very rude and I was just trying to get my pet an appointment and there wasn’t availability which is fine but when I said it was all good, thanks so much the receptionist hung up on me without saying anything else.
Awesome veterinary practice! Everyone is kind, welcoming and professional. I see Dr. Howes. I trust him with the welfare of my animals. This practice has seen me through three of my dogs, crossing the rainbow bridge. They were very kind and empathetic. I would trust the care of my pet pets to no one else!
They are always so sweet and attentive to my Marcy! She's a very scared and skittish cat, but they always handle her gently and make the whole process quick and painless. They figured out what was going on with her in no time, and the treatment was within my means. Dr. Zachary is so knowledgeable and kind, taking the time to talk us through all our worries and give us options. I feel lucky to live so close to such a helpful animal hospital that me and my furbaby can rely on.
Best vet office hand down!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
