How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREGold Star Cleaning Services LLC
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 546 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Gold Star Cleaning Services LLC for 8 kinds of job.
Gold Star Cleaning Services LLC for general carpet cleaning
Clear ✕All 78 Google reviews tagged “General carpet cleaning” · showing 20
You won’t regret having this crew clean your carpets! They are the nicest, most professional and proficient carpet cleaning crew around. A family business that treats their customers like family. This is my second time using them and I will continue to use them to take care of my carpets. Thank you Gold Star Cleaning!!!
They were very professional and did a amazing job. I would definitely recommend them if you want a good deep clean for anything!
I loved the service they did a great job they were on time and very quick I couldn’t believe it I thought they were going to be a while working on my carpet it smelled so fresh and my carpet looked new no cap I highly recommend and the price was sweet call them if you want your carpet done quick and professionally…
Men that came to clean my rug were punctual and very professional. They did a great job as carpet looks new!
Great service, fast and professional My carpet looks amazing All pet stains are gone
I received 5 star treatment from this company. My brother called them on Sunday night and explained that my basement flooded and my carpet needed to be cleaned. They came by the very next day right on time. They explained that the padding had to be pulled up because the mildew smell will just return. So they had to…
Leon and his crew were great! They worked fast and were very professional. This is the second time they have helped me out when I had emergency flooding.
Update: It's a week later, and after a couple rainy days, we were noticing the urine smell some. I contacted Leon, and he came back out the same day to completely retreat the offending area. 100% the best! Leon was absolutely the best carpet cleaner we've used. He was responsive, timely, and his prices are very,…
He does good quality work, our rugs look and smell brand new. Would use again in the future.
Amazing work on my carpet. It was so dirty. Truly appreciate the hard work and fast service. It smells so much better in my home. Recommend them for sure. Black owned business!! </3
I called this company and 15 minutes later they were at my door with a reasonable quote a family own business which I live to see families working together They performed a wonderful and professional job. I have no complaints and will be using them again in the near future.
I'm impressed by the work that Golden- Star cleaning services has done for me. They were very professional and curious. I would use them again. And recommend them to friends and family.
I just want to say thank you so much to this cleaning company. I really needed my carpets clean they came within a timely fashion they were finished within a timely fashion. I love the way that they cleaned my carpet . The prices are very reasonable I was very happy . I will using them again. Thank you!!
Customer service is extremely important to me and they are very professional when it comes to that. They got here early and really did beyond what I expected.I had two cars detailed and I’m very pleased with the work and would definitely use them again. I certainly will recommend GOLD STAR to friends and family
Great customer service great work and very professional. I will definitely be referring and calling them again
I just wanted to say I love the customer service I love the warmth I love how it did not take long I have love how they did a good job I love how fresh the house is just all the way around a 10 again there are services in the community services just great and the fact that they came so late last minute was even…
My pastor was very pleased with the professionalism of the company and they will also very affordable and very timely. They deserve 10 gold stars !!!
They did a fantastic job in my son’s nursery! The owner was showing my the difference of my old carpet vs what was cleaned and omg I couldn’t believe my eyes. Denise was so informative on what else they do in business and how their cleaning materials work! But most importantly they were very kind and gave me lots of…
This company has amazing work and customer service 10 out of 10 would recommend
Gold Star Carpet Service did a excellent job cleaning my carpet they were so professional and courteous I would definitely recommend their service I give them 5 stars.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$359 |
| Deep clean | 75 | $271–$614 |
| Carpet steam cleaning | 60 | $170–$390 |
| Area rug cleaning | 51 | $164–$359 |
| Upholstery cleaning | 47 | $196–$359 |
| Pet stain & odor removal | 47 | $203–$385 |
| Power/pressure washing | 24 | — |
| Drapes & curtain cleaning | 7 | $207–$366 |
