How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREGold Star Cleaning Services LLC
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 546 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Gold Star Cleaning Services LLC for 8 kinds of job.
Gold Star Cleaning Services LLC for general carpet cleaning
Clear ✕All 78 Google reviews tagged “General carpet cleaning”
You won’t regret having this crew clean your carpets! They are the nicest, most professional and proficient carpet cleaning crew around. A family business that treats their customers like family. This is my second time using them and I will continue to use them to take care of my carpets. Thank you Gold Star Cleaning!!!
They were very professional and did a amazing job. I would definitely recommend them if you want a good deep clean for anything!
I loved the service they did a great job they were on time and very quick I couldn’t believe it I thought they were going to be a while working on my carpet it smelled so fresh and my carpet looked new no cap I highly recommend and the price was sweet call them if you want your carpet done quick and professionally…
Men that came to clean my rug were punctual and very professional. They did a great job as carpet looks new!
Great service, fast and professional My carpet looks amazing All pet stains are gone
I received 5 star treatment from this company. My brother called them on Sunday night and explained that my basement flooded and my carpet needed to be cleaned. They came by the very next day right on time. They explained that the padding had to be pulled up because the mildew smell will just return. So they had to…
Leon and his crew were great! They worked fast and were very professional. This is the second time they have helped me out when I had emergency flooding.
Update: It's a week later, and after a couple rainy days, we were noticing the urine smell some. I contacted Leon, and he came back out the same day to completely retreat the offending area. 100% the best! Leon was absolutely the best carpet cleaner we've used. He was responsive, timely, and his prices are very,…
He does good quality work, our rugs look and smell brand new. Would use again in the future.
Amazing work on my carpet. It was so dirty. Truly appreciate the hard work and fast service. It smells so much better in my home. Recommend them for sure. Black owned business!! </3
I called this company and 15 minutes later they were at my door with a reasonable quote a family own business which I live to see families working together They performed a wonderful and professional job. I have no complaints and will be using them again in the near future.
I'm impressed by the work that Golden- Star cleaning services has done for me. They were very professional and curious. I would use them again. And recommend them to friends and family.
I just want to say thank you so much to this cleaning company. I really needed my carpets clean they came within a timely fashion they were finished within a timely fashion. I love the way that they cleaned my carpet . The prices are very reasonable I was very happy . I will using them again. Thank you!!
Customer service is extremely important to me and they are very professional when it comes to that. They got here early and really did beyond what I expected.I had two cars detailed and I’m very pleased with the work and would definitely use them again. I certainly will recommend GOLD STAR to friends and family
Great customer service great work and very professional. I will definitely be referring and calling them again
I just wanted to say I love the customer service I love the warmth I love how it did not take long I have love how they did a good job I love how fresh the house is just all the way around a 10 again there are services in the community services just great and the fact that they came so late last minute was even…
My pastor was very pleased with the professionalism of the company and they will also very affordable and very timely. They deserve 10 gold stars !!!
They did a fantastic job in my son’s nursery! The owner was showing my the difference of my old carpet vs what was cleaned and omg I couldn’t believe my eyes. Denise was so informative on what else they do in business and how their cleaning materials work! But most importantly they were very kind and gave me lots of…
This company has amazing work and customer service 10 out of 10 would recommend
Gold Star Carpet Service did a excellent job cleaning my carpet they were so professional and courteous I would definitely recommend their service I give them 5 stars.
Excellent job!! Carpet looks great, smells good and wonderful stain removal! Prompt and efficient. Will definitely recommend and use again! Thanks for bringing my carpet back to life!
Cleaned the white shaggy rug very nice. The team was very professional and fast.
Very professional quick clean and friendly service highly recommend.
Very, very pleased, couldn't be happier, They Showed up and popped that trunk on that carpet, smells amazing, We have used another nationally known company in the past, (SS), and the difference in quality and caring is night and day, have already booked gold star for more service and plan on using them anually.
Great job!!!!
They did an amazing job! Not only did they clean carpets I have been trying to get clean for weeks in about an hour, they also cleaned two bathrooms that I could not even begin to tackle the mess that was left before I was moving in. Highly recommend and will be using them again! Thank you all so much!
Did a great job of one of my area rugs I thought will never come clean. Great job.
Nick and crew did and excellent job and priced right
Hard working, and dedicated ! They stayed until the job was done!! -Robert Creighton
Very professional on time and great quality I highly recommend them
I Just had my carpet cleaned, deodorized, and disinfectant for living room, bedroom and 2 hallways. These gentlemen are so nice and professional. I'm amazed at how the carpet now looks brand new. I highly recommend Gold Star Cleaning Services. You will not be disappointment. I'm definitely a regular customer now. Good Job Leon.
Leon and his team were professional, on time and had excellent customer service! They did a fantastic job! A+++ service!
Leon and his team did an amazing job cleaning my furniture and carpet. I will recommend them to anyone and definitely will be using their services again .
Very Professional! This awesome company brought my carpet and car back to brand new. I’m so happy with services!
They was so good and professional I called everyone in my family who had carpet in they house to tell em about the service
Gold Star Cleaning Service is my new go to cleaning Service after the awesome work they did to my home, I highly recommend this cleaning Service and was very professional. Thanks again for the awesome job Gold Star Cleaning!
Gold Star is absolutely the BEST.. I recommend this company to everyone, give them a call you won’t be disappointed at all… I love this Company I’ll give them 100 stars ⭐️ if I could..
Very nice, very professional and on time. They execute the job done exactly how you want them too. I would highly recommend this company.
Gold star deserve 10 stars and some Leon and his crew came in and got busy. They very knowledgeable about everything they do. Always respect on time and I never have to double back behind they work! I used them twice and every time GOLD STAR went CRAAAAZY LOL! If u need carpet cleaned floors waxed car details water extracted they are the ppl to call on!
This company so amazing, professional, on time and got everything cleaned. Gold Star did a wonderful job. I would recommend this company to everyone. Thanks Leon and the team for helping and providing your services to me… 😍
Used them for a quick cleaning, they came quick & efficient! Definitely recommend them!! I will certainly be calling them back in the future :)
Leon has become my go-to for any cleaning needs (carpet, furniture, car detailing, area rugs) He’s quick and thorough. I’m always impressed with how fast he finishes and how good it looks when he’s done.
A life saver the crew was fast and just everything I can ask for. I will be a regular client everything looks brand new.
Wonderful people, super polite, and responsive. Fantastic job to Leon and his team!
Not my first will not Be my last great service
They were really great I’m telling everybody about them!!! My floors and carpet smell sooo good and clean!!
Great Service! Great Price! Great Job They Did!! Will Be Calling Them Back Again! Believe Me When I SayThey Did Awesome Job Cleaning And Deodorizing Carpets!!💯💯
Very happy with the service came out so clean My Throw rug can out like new alway happy with there service
They came in and the few stains I had in my carpet are gone. The deodorizer smells great and not too strong. My carpet looks new again. I have them coming back tomorrow to clean my car
They made our carpet look brand new again.
Excellence says it all! I am an extremely satisfied customer! This company has blessed my home🙌🏿🙌🏿🙌🏿 The attached photo shows the clean area against the unclean area. I am overwhelmedly grateful 🙏🏾
Professional, Good Energy, Highly recommend! The before and after is amazing. Literally made my day. We have pets the smell and stains are gone. Thank you guys! Looking forward to to working with you again.
Gold Star Cleaning did an excellent job on my carpet. Very professional, prompt and on time. I had a few doubts about some stains I had in my carpet but Gold Star got rid of them. Thank you so much. Most definitely will be using your service again. ⭐️⭐️⭐️⭐️⭐️
Gold Star cleaning service is the absolute best! Leon and his crew were on time and truly truly professional! The carpet they cleaned for me looks better than it ever did before! Trust!! I would highly recommend Gold Star cleaning service for ALL your cleaning needs!
Wow! I’m really impressed by how much my carpet looks new and smells. They did amazing especially when I told them I have 2 dogs. My carpet looks like when I first moved in. I highly recommend them to everyone. Very professional and customer caring individuals. I greatly appreciate you all. Thank you.
I have been working with Leon over the years and he is so professional and great at getting the job done! He is always on time and gives you a reminder when he’s on his way. His crew is friendly and hard-working and so professional. I just learned today they not only clean rugs but also car detailing and home deep…
I have used Gold Star Cleaning a few times now , and I generally don’t write reviews , but after the 3rd time and the service is still as when I initially found him on google , I had to give this company a more than five star review!! He is a very Professional guy , and very accommodating!! He is prompt and…
Leon did an amazing job on my carpet. I haven’t had it cleaned since Covid. He was very professional and courteous. He explained everything that had to be done and did it in a professional manner. My carpet came out beautiful and it didn’t take long. The price was very reasonable. When I need my carpet clean I would…
Amazing Customer service experience THANK YOU!
The entire team was polite, professional, and fast! They came within an hour 1/2 of calling and did an amazing job in a short time. I was so pleased and will be using their services in the future.
I would definitely give this company 5 starts. They were very prompt and affordable. I’m glad I chose them!
Leon and his team did an amazing job. Our carpet looks brand new. Very friendly and excellent customer service! We will use Leon and his team in the future and highly recommend him.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$359 |
| Deep clean | 75 | $271–$614 |
| Carpet steam cleaning | 60 | $170–$390 |
| Area rug cleaning | 51 | $164–$359 |
| Upholstery cleaning | 47 | $196–$359 |
| Pet stain & odor removal | 47 | $203–$385 |
| Power/pressure washing | 24 | — |
| Drapes & curtain cleaning | 7 | $207–$366 |
