How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREGold Star Cleaning Services LLC
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 546 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Gold Star Cleaning Services LLC for 8 kinds of job.
Gold Star Cleaning Services LLC for pet stain & odor removal
Clear ✕All 47 Google reviews tagged “Pet stain & odor removal”
They were very professional and did a amazing job. I would definitely recommend them if you want a good deep clean for anything!
I called them and they were accommodate us within 2 hours. They also did a great job!
I loved the service they did a great job they were on time and very quick I couldn’t believe it I thought they were going to be a while working on my carpet it smelled so fresh and my carpet looked new no cap I highly recommend and the price was sweet call them if you want your carpet done quick and professionally…
Very professional and explained in detail what steps were taken to clean and deodorize carpet. I’m overjoyed with the results. I had stains that I knew would be impossible to remove. My carpet looks new!! I definitely will be calling Gold Star Cleaning back again. They also offer other cleaning services. Do yourself a favor and call Leon at Gold Star.
Service was great and I like the fact they came when I was off work which was late in the evening, fast job and I have an all white carpet it looks brand new, and a small white area rug that was clean also
Update: It's a week later, and after a couple rainy days, we were noticing the urine smell some. I contacted Leon, and he came back out the same day to completely retreat the offending area. 100% the best! Leon was absolutely the best carpet cleaner we've used. He was responsive, timely, and his prices are very,…
He does good quality work, our rugs look and smell brand new. Would use again in the future.
I just want to say thank you so much to this cleaning company. I really needed my carpets clean they came within a timely fashion they were finished within a timely fashion. I love the way that they cleaned my carpet . The prices are very reasonable I was very happy . I will using them again. Thank you!!
Gold Star Cleaning Services exceeded my expectations. I had them clean my leather sectional, velvet chair, and mattress. They left everything literally sparkling, as you can see from the photos! I highly recommend. Impeccable service and reasonably priced.
This company has amazing work and customer service 10 out of 10 would recommend
Cleaned the white shaggy rug very nice. The team was very professional and fast.
Gold Star was very professional and diligent with their work. They made sure to clean every spot, answer all questions before and after cleaning services, and explained in great detail how to keep the furniture in great shape after cleaning. Thank You Gold Star!
Very professional quick clean and friendly service highly recommend.
Very, very pleased, couldn't be happier, They Showed up and popped that trunk on that carpet, smells amazing, We have used another nationally known company in the past, (SS), and the difference in quality and caring is night and day, have already booked gold star for more service and plan on using them anually.
Great job!!!!
They did an amazing job! Not only did they clean carpets I have been trying to get clean for weeks in about an hour, they also cleaned two bathrooms that I could not even begin to tackle the mess that was left before I was moving in. Highly recommend and will be using them again! Thank you all so much!
Exquisite work, Leon walked me through the process and delivered on the quality service., Leon and his crew will definitely be back for some more spring cleaning., Thx 🌟
Nick and crew did and excellent job and priced right
I Just had my carpet cleaned, deodorized, and disinfectant for living room, bedroom and 2 hallways. These gentlemen are so nice and professional. I'm amazed at how the carpet now looks brand new. I highly recommend Gold Star Cleaning Services. You will not be disappointment. I'm definitely a regular customer now. Good Job Leon.
Very Professional! This awesome company brought my carpet and car back to brand new. I’m so happy with services!
They was so good and professional I called everyone in my family who had carpet in they house to tell em about the service
Gold Star Cleaning Service is my new go to cleaning Service after the awesome work they did to my home, I highly recommend this cleaning Service and was very professional. Thanks again for the awesome job Gold Star Cleaning!
Gold Star is absolutely the BEST.. I recommend this company to everyone, give them a call you won’t be disappointed at all… I love this Company I’ll give them 100 stars ⭐️ if I could..
Very nice, very professional and on time. They execute the job done exactly how you want them too. I would highly recommend this company.
Gold star deserve 10 stars and some Leon and his crew came in and got busy. They very knowledgeable about everything they do. Always respect on time and I never have to double back behind they work! I used them twice and every time GOLD STAR went CRAAAAZY LOL! If u need carpet cleaned floors waxed car details water extracted they are the ppl to call on!
This company so amazing, professional, on time and got everything cleaned. Gold Star did a wonderful job. I would recommend this company to everyone. Thanks Leon and the team for helping and providing your services to me… 😍
Used them for a quick cleaning, they came quick & efficient! Definitely recommend them!! I will certainly be calling them back in the future :)
A life saver the crew was fast and just everything I can ask for. I will be a regular client everything looks brand new.
My dog had my couches sooo dirty and these guys brought them back to life. Thanks again for your service!!
Not my first will not Be my last great service
Very pleasant and friendly family very professional. I give the a 10 star rating very time.
Leon was very professional did an excellent job was quick and got the job done definitely recommend him and I will be using his services again
Great Service! Great Price! Great Job They Did!! Will Be Calling Them Back Again! Believe Me When I SayThey Did Awesome Job Cleaning And Deodorizing Carpets!!💯💯
Leon and his company are great! The carpet, kitchen floor, and bathroom floor look amazing! My apartment no longer has any pet odor/scent in it and smells great. He answered all of my questions, gave very fair pricing, and even was able to get me an appointment for the next day! He was very polite and nice to work…
On time, came in and got the job done. We have 3 dogs and the dogs have soiled our carpet, we spot cleaned the carpet and it looked terrible, the carpet had the dog smell. Goldstar came in and made it look brand new. I will be using them on a regular basis. I highly recommend them. A Very nice and professional team.
They made our carpet look brand new again.
Professional, Good Energy, Highly recommend! The before and after is amazing. Literally made my day. We have pets the smell and stains are gone. Thank you guys! Looking forward to to working with you again.
Gold Star Cleaning did an excellent job on my carpet. Very professional, prompt and on time. I had a few doubts about some stains I had in my carpet but Gold Star got rid of them. Thank you so much. Most definitely will be using your service again. ⭐️⭐️⭐️⭐️⭐️
Wow! I’m really impressed by how much my carpet looks new and smells. They did amazing especially when I told them I have 2 dogs. My carpet looks like when I first moved in. I highly recommend them to everyone. Very professional and customer caring individuals. I greatly appreciate you all. Thank you.
I have been working with Leon over the years and he is so professional and great at getting the job done! He is always on time and gives you a reminder when he’s on his way. His crew is friendly and hard-working and so professional. I just learned today they not only clean rugs but also car detailing and home deep…
Excellent job, My rug looks new again and smells amazing!
Amazing Customer service experience THANK YOU!
The entire team was polite, professional, and fast! They came within an hour 1/2 of calling and did an amazing job in a short time. I was so pleased and will be using their services in the future.
I would definitely give this company 5 starts. They were very prompt and affordable. I’m glad I chose them!
They were very professional and got things done quickly.
Leon and his team did an amazing job. Our carpet looks brand new. Very friendly and excellent customer service! We will use Leon and his team in the future and highly recommend him.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 78 | $170–$359 |
| Deep clean | 75 | $271–$614 |
| Carpet steam cleaning | 60 | $170–$390 |
| Area rug cleaning | 51 | $164–$359 |
| Upholstery cleaning | 47 | $196–$359 |
| Pet stain & odor removal | 47 | $203–$385 |
| Power/pressure washing | 24 | — |
| Drapes & curtain cleaning | 7 | $207–$366 |
