How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%57+4Momentum penalty0−10Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREGolden Eagle Pools
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.9★ from 273 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Golden Eagle Pools for 6 kinds of job.
Golden Eagle Pools for general repairs & maintenance
Clear ✕All 34 Google reviews tagged “General repairs & maintenance”
This company has it all, family feel, customer service, and professional staff! Anna maintains our pool/hot tub and has always been so helpful and knowledgeable. Anna is always so friendly and willing to assist when needed. Plus, she loves our pups! 5 ⭐️⭐️⭐️⭐️⭐️
These guys are great! From the first visit to now they are five stars. If you want to enjoy your pool year round and hassle free and then call them today.
I contacted James via his web page last week and received a call in 4 minutes back from James. James was extremely helpful explaining his services vs his competitors and what he offers vs those competitors. I signed up for his full deluxe package which was much cheaper and offered more than his competitors. This…
James and Chris did an outstanding job. Our Pentair pool pump finally gave up after 16 years. We called Chris and his team promptly arrived next business day to diagnose and give us several options. We chose to replace the pump with the Pentair Intelliflo3 VSF per his recommendation. We had the bid that evening.…
Travis does a very above average job maintaining my Mother and I’d pool
Been using this company for over a year now since buying our house in Fleming Island. They do a great job of cleaning/maintaining our pool and balancing the water chemistry. Travis is our guy most of the time. They always stick to a certain day of the week unless the weather is bad. Thanks guys, nice doing business with you.
Golden Eagle Pools resurfaced our pool, changed the tile and refreshed our water feature. Travis does our eeekly maintenance. We love the work they did and appreciate Travis’ attention each week caring for our pool.
Great service by Travis Mudge!! Thank you for all the great service by Golden Eagle Pools. They resurfaced my pool about two years ago and have been servicing it since. No complaints.
I can't say enough good about this company. They are absolutely fantastic and treat you like you're their only customer. Our weekly technician is Travis, and he is just wonderful. He sends detailed notes with pictures of everything he does while performing our weekly service. He will always make time to do any extra…
We found Chris to be knowledgeable and friendly. He talked us through the process as he installed the equipment to convert our pool to salt water. Later in the same day, Travis introduced himself and started our maintenance program, explaining what he would be doing. They both seemed genuinely as excited as we were…
Alessandro Rojas with Golden Eagle Pools takes great care of our pool. Our pool is always ready to enjoy. I highly recommend Golden Eagle Pools.
Excellent service!! absolutely loved working with James and all the techs at Golden Eagle Pools They were very personable, professional, and responsive with weekly service and any pool issues that ever came up. Would definitely recommend.
Switched out my pump equipment. They switched out my pump very quickly. It’s was not only done fast but at very high quality. I had several issues with my previous service, golden eagle pools provided me with excellent service they explained what to look out for and how to prevent further problems. Will deffinately be a repeat customer.
The Best pool service company ever. I call it the red carpet treatment. I love the fact that they give you a detailed email from the technician with pictures of the work performed. I will recommend Golden Eagle Pools for ever. I work in the customer service business and I just can’t stop saying great things…
Big thank you to Chris, he helped me understand the system I help to maintain, and he does a great job cleaning the pool and fountains. Thank you for being a true pro.
Extremely professional, prompt and very knowledgeable about pool equipment and repair. Was able to fix our pool pump issue same day. Will definitely use them in the future and highly recommend!
So many wonderful things to say about Golden Eagle Pools! Techs are knowledgeable, reliable, trustworthy, professional and friendly. My pool has never looked better since changing service to Golden Eagle Pools. Highly recommend this company for everything pool related.
I highly recommend James at Golden Eagle pools. We had an ongoing issue with our pool and contacted him. He was professional and got us on his schedule as quickly as possible. As soon as he came out, he was able to see the problem immediately. Within minutes of the changes he made, we started seeing results. Definitely recommend this company!
Absolutely wonderful! I wanted to add a heater and salt system to our pool. James took the time when I initially called to walk through all the options, explain the differences, explain the benefits, and answer any questions I had. He was very communicative via text about status and scheduling. Everything was…
It does not get any better than James and his crew at Golden Eagle. You can trust him.
My rental company took forever to fix my pool resulting in tadpoles and dark green color ! Finally after waiting the called golden pools they were super quick to respond and very professional. Thank you all for giving me and my kids our pool back for summer ! It’s beautiful
Just wanted to give a shout out to Golden Eagle Pools, called to get an estimate and he had someone here in 10 mins cleaning my pool! Definitely recommend spoke with owner on the phone super detailed and very nice and professional! Thanks again mr James!!
Spoke with James on the phone, told him my situation and he said he would come out Thursday in person. Received a text the next afternoon saying that he was on his way. Very nice friendly gentleman and extremely knowledgeable. Resolved the problem in a few minutes and pointed me in the right direction to take cace…
We used another company for almost 2 years, and when we’d finally decided that they were just awful... we looked for the best pool service company in Fleming and everyone pointed us towards Golden Eagle ... Our community was spot on with the recommendation! They’ve been simply amazing. James is quick to answer…
I would absolutely recommend using Golden Eagle Pools! James answered my questions and helped me with exactly what I needed. Very professional, easy to work with and the best prices around! Give them a call for all your pool needs if you want a stress free, smooth process!
I just purchased my home and James kindly came out to my house to teach me about my system and how to take care of it. He was super nice, reliable and very knowledgeable. I will be a long time customer of his!!!
Had to have the boost pump for my pool vacuum replaced. Golden Eagle gave me a reasonable quote. I scheduled the repair for three days later. The technician arrived in a timely manner and was very professional. The job was finished in an hour. Everything works great. Highly recommend Golden Eagle Pools!
Alessandro came by for his first visit today to help us get an algae problem under control so we can have him maintain it weekly. I've been fighting a losing battle against the algae for weeks and in a short hour or so he got our pool looking beautiful. Unlike before today, hours later it still looks fantastic. He…
James is extremely informative, helpful and professional. Also helped me to understand how to get my pool back to normal. Great experience and very good pricing. Highly recommend calling him! Golden Eagle Pools is the way to go.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 34 | — |
| Cleaning | 32 | — |
| Swimming pool water analysis | 23 | — |
| Swimming pool equipment repair | 10 | — |
| Swimming pool equipment maintenance | 2 | — |
| Remodeling | 2 | — |