iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%84+6.9Momentum penalty68−3.2Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 89 wedding cake bakersiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★130 Google reviews · 24 photos
97%five-star reviews
4.72★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Golden Queen Pastry 4.9 out of 5 based on 130 reviews, with the owner replying to all feedback. Customers frequently praise the bakery for custom cake designs, fresh and moist texture, and professional communication during the ordering process. Recurring themes include accurate design replication, reasonable pricing, and punctual delivery for events like weddings and birthdays. A minority of low-star reviews criticize specific items for lacking flavor or excessive fondant, citing unprofessional customer service responses to complaints.
Google rating: 4.9 out of 5 from 130 reviews (97% five-star).
Reviews on this page: 130 Google reviews (124 with written comments, 48 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Golden Queen PastryWedding Cake Bakers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Golden Queen Pastry: 88/100 on this factor. Category median: 83.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Golden Queen Pastry: 84/100 on this factor. Category median: 79.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Golden Queen Pastry: 68/100 on this factor. Category median: 100.B
68
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Golden Queen Pastry: 84/100 on this factor. Category median: 39.A
84
Bar = this company · dark tick = category median.
Star ratings
130 Google reviews we collected
4.9of 5
5 stars12697%
4 stars11%
3 stars11%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
97%praise
Praise15797%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend6138%
Staff & attitude4226%
Quality & results1912%
Speed & response1610%
Communication127%
Price & value74%
Honesty & trust53%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you are looking for stunning designs and unforgettable flavors delivered with true professionalism, look no further.”
“Would not recommend.”
“💕 She was so sweet and made the whole ordering process super easy and stress-free.”
“I had such a wonderful experience with Golden Queen Pastry for my daughter’s birthday cake!”
“She was prompt from the moment I placed the order and made sure it was delivered exactly on the event date and time.”
“Communication was great and everything was totally above our expectations!”
“The pricing is very fair and depends on the design and details you choose.”
“You honestly couldn’t tell that the cake was sugar-free—it tasted just as delicious as a regular cake.”
People customers mention
Mahdieh4 reviews
Birthday3 reviews
Joon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDavood7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Dear Mahdieh, I cannot thank you enough for the incredible birthday cake you made for my son! Not only was it an absolute masterpiece of art that blew everyone away, but it also tasted out of this world—so moist, fresh, and delicious. At the party, all our guests kept asking where we ordered it from! If you are…
Fforouzan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Just want to say thank you to Golden queen pastry for one of the best choices that I picked for a wedding cake. Taste was amazing, sweetness was perfect and enough, moist was to the degree that the cake was melting in your mouth. Every guest was asking for the name of the bakery. Wishing you good health and wealth in your business.
SSue7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The cake was fantastic! It was exactly what we had in mind and everyone at the shower absolutely loved it. Not only did the it look great - it was a great tasting cake too! Communication was great and everything was totally above our expectations!
RRuby2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We absolutely loved our daughters First Birthday cake and cupcakes exactly what I wanted, from Golden Queen Pastry! Everything was so fresh, beautiful, and delicious, and everyone at the party loved them. 💕 She was so sweet and made the whole ordering process super easy and stress-free. You can really tell she puts…
VVineelaLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Wonderful service and an amazing cake! She was prompt from the moment I placed the order and made sure it was delivered exactly on the event date and time. The cake tasted absolutely delicious, and she replicated my exact design beautifully. Highly recommend her! ❤️
Nnazanin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My birthday cake was absolutely delicious! It was fresh, moist, and full of flavor. The sweetness was perfectly balanced, and the texture was soft and light. It looked beautiful and tasted even better. You can tell it was made with high-quality ingredients and great attention to detail. I highly recommend Golden…
Dear Mahdieh, I cannot thank you enough for the incredible birthday cake you made for my son! Not only was it an absolute masterpiece of art that blew everyone away, but it also tasted out of this world—so moist, fresh, and delicious. At the party, all our guests kept asking where we ordered it from! If you are looking for stunning designs and unforgettable flavors delivered with true professionalism, look no further. Highly, highly recommended!
Response from the owner · 6 days ago
We are so delighted for receiving your glowing review,we appreciate it taking your time to write it .
F
forouzan pirnia5 reviewsiTotal number of Google reviews forouzan has written across all businesses on Google Maps, not just this one.
Just want to say thank you to Golden queen pastry for one of the best choices that I picked for a wedding cake. Taste was amazing, sweetness was perfect and enough, moist was to the degree that the cake was melting in your mouth. Every guest was asking for the name of the bakery. Wishing you good health and wealth in your business.
Order type: Delivery
Response from the owner · 3 weeks ago
We are so delighted for receiving your glowing review,I appreciate it taking your time to write it .
S
Sue Bostic7 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
The cake was fantastic! It was exactly what we had in mind and everyone at the shower absolutely loved it. Not only did the it look great - it was a great tasting cake too! Communication was great and everything was totally above our expectations!
Response from the owner · a month ago
We are so delighted for your glowing review.it means a lot for us
R
Ruby KC2 reviewsiTotal number of Google reviews Ruby has written across all businesses on Google Maps, not just this one.
We absolutely loved our daughters First Birthday cake and cupcakes exactly what I wanted, from Golden Queen Pastry! Everything was so fresh, beautiful, and delicious, and everyone at the party loved them. 💕 She was so sweet and made the whole ordering process super easy and stress-free. You can really tell she puts a lot of love into what she does. Loved her work. Highly recommend if you’re looking for amazing cakes and cupcakes around the Aubrey area! 🎂🧁
Response from the owner · a month ago
Thank you so much. It was truly a pleasure creating your daughter’s first birthday cake and cupcakes. I’m so happy everything turned out exactly as you envisioned and that everyone enjoyed it.💝💝
V
Vineela YelamanchiliLocal Guide · 42 reviewsiTotal number of Google reviews Vineela has written across all businesses on Google Maps, not just this one.
Wonderful service and an amazing cake! She was prompt from the moment I placed the order and made sure it was delivered exactly on the event date and time. The cake tasted absolutely delicious, and she replicated my exact design beautifully. Highly recommend her! ❤️
Response from the owner · a month ago
Thank you so much for your wonderful review! ❤️ I’m so happy you loved both the taste and design of the cake. It was truly a pleasure creating it for your special celebration. I really appreciate your support and recommendation!
N
Nilou Abbas4 reviewsiTotal number of Google reviews Nilou has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience with Golden Queen Pastry for my daughter’s birthday cake! They made the cake completely sugar-free while creating exactly the design and colors I had envisioned. It turned out absolutely beautiful and was exactly what I wanted.
What I appreciated even more was how much care they put into the process. Before the birthday, they took the time to prepare different sugar-free flavor options for me to taste so I could choose the one I liked best.
And the taste was incredible! You honestly couldn’t tell that the cake was sugar-free—it tasted just as delicious as a regular cake. As a mom, it gave me such peace of mind knowing that my little daughter and her friends could enjoy a beautiful and delicious birthday cake without the huge sugar load that usually comes with kids’ birthday cakes.
Beautiful work, delicious cake, and such a thoughtful experience from beginning to end. I couldn’t have been happier with our cake and would absolutely recommend Golden Queen Pastry! 💕🎂
Response from the owner · a month ago
Thank you so much for your sweet words! 💕 I’m so happy you loved the cake and that I could make your daughter’s special day even sweeter. We’re proud to offer delicious custom sugar-free cakes, so everyone can celebrate without worrying about the sugar! 🎂✨
M
Monica MurisiLocal Guide · 82 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Hi, I’m sorry to hear that the chocolate cake didn’t meet your expectations. I always use quality ingredients and care deeply about every order. Your feedback is important to me, and I appreciate you sharing it.
H
Hamid Darbandi10 reviewsiTotal number of Google reviews Hamid has written across all businesses on Google Maps, not just this one.
My birthday cake was absolutely delicious! It was fresh, moist, and full of flavor. The sweetness was perfectly balanced, and the texture was soft and light. It looked beautiful and tasted even better. You can tell it was made with high-quality ingredients and great attention to detail. I highly recommend Golden Queen Pastry for any special occasion, and I will definitely order again!
Response from the owner · 3 months ago
We are so delighted for receiving your glowing review
I appreciate taking your time to write it
A
Angelica Cantillo8 reviewsiTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
