Window installation service · Bakersfield, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 48 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 66%
4.9★★★★★49 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report high satisfaction with Golden State Window & Glass, citing professional installation of windows, sliding doors, and shower enclosures. Recurring themes include rapid response times, fair pricing, and effective communication throughout the project. The primary criticism involves a lack of follow-up on price inquiries, where one reviewer noted that the company failed to return calls after initial contact.
Google rating: 4.9 out of 5 from 49 reviews (96% five-star).
Reviews on this page: 49 Google reviews (46 with written comments, 6 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: August 14, 2026.
Service: Auto Glass Repair serving Bakersfield, California.
Data from Google, last updated October 25, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Golden State Window & GlassAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Golden State Window & Glass: 92/100 on this factor. Category median: 91.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Golden State Window & Glass: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Golden State Window & Glass: 98/100 on this factor. Category median: 96.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Golden State Window & Glass: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Golden State Window & Glass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
4.9of 5
5 stars4796%
4 stars12%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
98%praise
Praise9998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2222%
Staff & attitude1919%
Price & value1717%
Would recommend1717%
Quality & results1414%
Honesty & trust77%
Communication55%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They also installed a window that needed to be replaced the next day.”
“Very Professional easy to talk too and lots of great ideas for a large glass shower door for our newly remodeled master bathroom rental property!”
“Price was fair, the work was done well, and I highly recommend them for all your glass needs!”
“I would highly recommend using them for all your glass needs.”
“My husband and I had a great experience with Johnny at Golden State Window and Glass!”
“From start to finish, their customer service was top-notch—professional, responsive, and genuinely helpful.”
“It is very refreshing to deal with a company that communicated with you.”
People customers mention
Johnny9 reviews
Windows4 reviews
Fuentes4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Golden State Window & Glass for 5 kinds of job. Pick one to see what they paid and said.
Allen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We Have Golden State Windows install a New Sliding Glass Patio Door and a lg Bedroom Window recently on 8/11/26.. WE are so Happy with the Product & Service from Johnny & His team, the Door & Window look beautiful, the Glass tones down the bright Sunlight & it much Quieter inside the house now, & a LIFETIME…
Great price
Mayra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My husband and I had a great experience with Johnny at Golden State Window and Glass! Very Professional easy to talk too and lots of great ideas for a large glass shower door for our newly remodeled master bathroom rental property! They also installed a window that needed to be replaced the next day. Everywhere else…
KristenaLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Had a wonderful experience with this company. Honest, quick to respond and did a great job. Johnny saved us quite a bit of money too! Thank you for everything!!!
Kris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Johnny with Golden State Window & Glass helped me repair my picture window after a sun shade bolt hit and cracked it during a heavy windstorm. I would highly recommend using them for all your glass needs.
Randy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Would recommend. They were quick and professional. They delivered exactly as promised.
Aaron2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had a fantastic experience with Golden State Window & Glass. From start to finish, their customer service was top-notch—professional, responsive, and genuinely helpful. They went above and beyond troubleshooting a tricky window replacement issue, showing patience and expertise every step of the way
We Have Golden State Windows install a New Sliding Glass Patio Door and a lg Bedroom Window recently on 8/11/26.. WE are so Happy with the Product & Service from Johnny & His team, the Door & Window look beautiful, the Glass tones down the bright Sunlight & it much Quieter inside the house now, & a LIFETIME Warrantee? WOW!, Cant wait to see the effect on PGE. Thank you, Johnny & Golden State glass,
Price assessment: Great price
Response from the owner · 2 months ago
It's always a pleasure to hear from happy customers. Thank you for taking the time to leave a 5-star review!
Mayra Gutierrez1 reviewiTotal number of Google reviews Mayra has written across all businesses on Google Maps, not just this one.
My husband and I had a great experience with Johnny at Golden State Window and Glass! Very Professional easy to talk too and lots of great ideas for a large glass shower door for our newly remodeled master bathroom rental property! They also installed a window that needed to be replaced the next day. Everywhere else was 2 weeks out! We would definitely use them again if we needed any type of glass service. Thank you Johnny for a great job well done!!!
Mayra Gutierrez
Response from the owner · 8 months ago
We're so glad to hear that you enjoyed your experience with us. Thank you for the 5-star review!
Kristena MezaLocal Guide · 27 reviewsiTotal number of Google reviews Kristena has written across all businesses on Google Maps, not just this one.
Had a wonderful experience with this company. Honest, quick to respond and did a great job. Johnny saved us quite a bit of money too! Thank you for everything!!!
Response from the owner · 2 years ago
Thank you for the kind words! We're thrilled to hear that you had such a positive experience.
Kris Malecki1 reviewiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Johnny with Golden State Window & Glass helped me repair my picture window after a sun shade bolt hit and cracked it during a heavy windstorm. I would highly recommend using them for all your glass needs.
Response from the owner · a year ago
Your feedback is greatly appreciated. Thank you for the 5-star review!
Randy Lovegreen1 reviewiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with Golden State Window & Glass. From start to finish, their customer service was top-notch—professional, responsive, and genuinely helpful. They went above and beyond troubleshooting a tricky window replacement issue, showing patience and expertise every step of the way
Response from the owner · a year ago
We really appreciate your five-star review! It means a lot to us that you took the time to share your positive feedback.
Kendra V6 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Kids broke our sliding glass door right before a storm was due in our area. No other glass company was willing to come up to PMC let alone do it quickly. Johnny got someone out here the next day. They were fast, their customer service is stellar, and we get to stay warm when it snows tomorrow. Price was fair, the work was done well, and I highly recommend them for all your glass needs!!
Response from the owner · a year ago
We're glad to have exceeded your expectations! Thank you for the 5-star review.
Michelle Lopez4 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
I am compelled to express my admiration for the outstanding service I received from Golden State Windows, thanks to the owner, Johnny Fuentes, who possesses a unique ability to connect with people and deliver top-notch services. If you require any window repair services, I strongly suggest contacting Johnny Fuentes, as you will undoubtedly be impressed with the results.
Response from the owner · a year ago
We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!
Mark Merrifield10 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
You can’t ask for a better contractor. They are prompt, professional, and do an incredible job. It is very refreshing to deal with a company that communicated with you.
The value you get is way above the cost.
Response from the owner · 2 years ago
We're so glad to hear that you enjoyed your experience with us. Thank you for the 5-star review!
