Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Golden State Window & Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Golden State Window & Glass

Bakersfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.9★ from 49 Google reviews

📞 Call (661) 316-8584Request a call backWebsite ↗

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Golden State Window & Glass is better than 92% of auto glass repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Golden State Window & Glass is better than 93% of auto glass repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Golden State Window & Glass is better than 98% of auto glass repair.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Golden State Window & Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Golden State Window & Glass is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Golden State Window & Glass is better than —% of auto glass repair.–
—

Reviews for your job

Customers hired Golden State Window & Glass for 5 kinds of job.

Golden State Window & Glass for glass installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Glass installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11

All 10 Google reviews tagged “Glass installation”

Ruby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will recommend this company to everyone very good quality. I called them they literally came out the next day took my measurements within 2 days later my window was installed. Amazing workers.

General window replacementGlass installation+ Responsiveness+ Punctuality+ Quality
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Johnny and staff did an amazing job on a difficult shower door installation. The door is beautiful and really enhances the look of my bathroom. He was always prompt and a super nice, professional person.

Glass installation+ Responsiveness+ Punctuality+ Quality
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Johnny Fuentes owner of Golden State Window and Glass is an artist! He is also masterful in his calculations of necessary measurements! He was able to give a reasonable estimate to do a replacement shower door for a tub/large door opening where others shook there heads and said, "it can't be done." He said,"to do…

Glass installation+ Responsiveness+ Punctuality+ Quality
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Johnny has been an invaluable resource! He helped me replace numerous windows as well as with several specialized projects including doors. He is honest, reliable, hardworking, resourceful, responsive and will go above and beyond what 99% of companies would do. I expect to work with him well into the future and can’t recommend him highly enough!

General door installationGeneral door repairGlass installation+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a contractor do a bathroom remodel for our master bath and needed to have glass installed for our frameless shower. He recommended Golden State but we wanted three bids. We requested bids from two other well-know companies as well. The first one came out and look at where the glass enclosure needed to be…

Glass installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Golden State Window did exactly what we wanted and were reasonably priced. Very friendly, on time, no fuss. If you want a quality glass shower door, call these guys! It’s great when you hire a company for a project, and they take care of all your needs.

Customer photo from Mary's review
Glass installation+ Responsiveness+ Punctuality+ Quality
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience with Golden State Window & Glass. They installed a beautiful frameless shower door in our newly remodeled master bath. A few adjustments were required 8 months later and they came out within a few days free of charge. I would highly recommend using this company. Johnny Fuentes was great to work with.

Glass installation+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnny Fuentes and his team are excellent. My wife and I had our outdated Master Shower enclosure removed and replaced with a frameless glass shower enclosure and also added a glass tabletop for our formal dining room table. All we can say is both applications turned out beautiful. We would definitely utilize Golden…

Glass installation+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnny helped my vision of my dream shower come alive! He was easy to work with and did an amazing job! It’s exactly what I wanted!

Glass installation+ Responsiveness+ Quality+ Professionalism
MattLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a custom window that was cracked and had waited several years to replace. They were highly recommended and we called for an estimate. The estimator came out, took measurements and pictures. We paid a deposit (which was totally reasonable) and they were on their way. A couple weeks later, we got a call to…

Glass installation+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Glass installation10—
General door repair3—
General door installation2—
Window repair2—
Window installation2—

Compare with

ClearView Windshield Repair logoClearView Windshield RepairExperts Score 97Bakersfield · 5.00★Quality Auto Glass and TintExperts Score 90Bakersfield · 4.94★JR AUTO GLASS logoJR AUTO GLASSExperts Score 86Bakersfield · 4.88★