iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty71−2.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#135 of 218 moversiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★268 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for its punctuality, professional handling of belongings, and fair pricing during residential moves. The owner responds to every review, though a small number of low-star comments describe unprofessional phone interactions, last-minute price increases, and instances of missed appointments or property damage.
Google rating: 4.9 out of 5 from 268 reviews (95% five-star).
Reviews on this page: 268 Google reviews (216 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: April 22, 2026.
Service: Mover serving Memphis, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
GoldenChildMovers, LLCMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GoldenChildMovers, LLC: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GoldenChildMovers, LLC: 84/100 on this factor. Category median: 90.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GoldenChildMovers, LLC: 71/100 on this factor. Category median: 93.B
71
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GoldenChildMovers, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GoldenChildMovers, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GoldenChildMovers, LLC: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
268 Google reviews we collected
4.9of 5
5 stars25595%
4 stars52%
3 stars21%
2 stars00%
1 star62%
Praise vs complaints
Phrases our text analysis found in 216 written reviews
97%praise
Praise39497%
Complaints143%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response11227%
Staff & attitude9323%
Would recommend6917%
Quality & results6516%
Price & value4712%
Communication123%
Honesty & trust102%
What customers talk about
We read 216 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We really appreciate his team for being punctual and efficient.”
“The young men were very polite and professional even though it was late.”
“Golden Child Movers were efficient, polite and treated my items like they were their own.”
“A young man answered the phone and was VERY UNPROFESSIONAL to say the least.”
“Definitely recommend using them for your moving services!”
“I will not recommend them to anyone broke my mirrors and pictures.”
“Thank you Golden Child Movers for doing an Amazing Job God Bless You and All of Your Future Endeavors….”
“Absolutely horrible experience.”
“They are reasonably priced and their turnaround time is impeccable.”
“They were extremely flexible and communicated every step of the way.”
“Amazing, Highly recommend, very professional and trustworthy I wasn't even with him / didn't know him he went and got my load and brought it to me saf…”
People customers mention
Alex12 reviews
Fast3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
NNeisha10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Goldenchildmovers came through for me on today! They are quick and professional! They took care of my things like it were there own! Thank you so much for helping me at such short notice! Please make sure to get with them for your moving needs! They are amazing! Again thank you so much!
SShantaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you Golden Child Movers for doing an Amazing Job God Bless You and All of Your Future Endeavors….
Mmarques1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service! My items were handled with care when delivered to my home. Highly recommended!
AAlfonzo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The mover was very Professial very detail in there job. I will surely recommend them
DDaniella2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Alex and his team was very professional. We really appreciate his team for being punctual and efficient. Thank you for your big help!! Definitely would work with them again.
LLindaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Golden Child Movers are the absolutely the best!!! So perfessionol and price you can't beat NOWHERE!!!! I love these guys!❤️
Goldenchildmovers came through for me on today! They are quick and professional! They took care of my things like it were there own! Thank you so much for helping me at such short notice! Please make sure to get with them for your moving needs! They are amazing! Again thank you so much!
Response from the owner · 2 years ago
Thank you Neisha. Keep us busy!
S
Shanta Ferguson-GreenLocal Guide · 9 reviewsiTotal number of Google reviews Shanta has written across all businesses on Google Maps, not just this one.
Alex and his team was very professional. We really appreciate his team for being punctual and efficient. Thank you for your big help!! Definitely would work with them again.
Response from the owner · a year ago
Thank you Cynthia for your feedback and choosing GoldenChildMovers for your move.
L
Linda DavisLocal Guide · 12 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
