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Gonell Hairstyles

Hair salon · Kannapolis, NC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%87+12.3Replies to reviews 7%39+2.8Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 87 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 53%
4.9 ★★★★★ 66 Google reviews
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
$69typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Gonell Hairstyles at a glance

Google reviewers rate Gonell Hairstyles 4.9 out of 5 based on 66 reviews, with the owner responding to 29% of them. Customers frequently cite fast service, friendly staff, and effective results for blowouts, cuts, and beard trims. The salon is described as family-owned with a welcoming atmosphere, and clients often note that the pricing is reasonable compared to other local options.

  • Google rating: 4.9 out of 5 from 66 reviews (94% five-star).
  • Reviews on this page: 66 Google reviews (42 with written comments, 6 with photos).
  • Owner responses: the business replied to 29% of reviews.
  • Most recent review: September 2, 2026.
  • Service: Wedding Hair Stylist serving Kannapolis, North Carolina.

Data from Google, last updated November 1, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction92Reliability92Craft & service99Value87Momentum100Replies to reviews39Satisfaction: 92 (median 89)Reliability: 92 (median 83)Craft & service: 99 (median 99)Value: 87 (median 100)Momentum: 100 (median 100)Replies to reviews: 39 (median 50)
Gonell HairstylesWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gonell Hairstyles: 92/100 on this factor. Category median: 89.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gonell Hairstyles: 92/100 on this factor. Category median: 83.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gonell Hairstyles: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gonell Hairstyles: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gonell Hairstyles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gonell Hairstyles: 39/100 on this factor. Category median: 50.D
39

Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars6294%
  • 4 stars35%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise37100%
  • Complaints00%

Price

What customers reported paying

$69-33% vs typical wedding hair stylists

Middle half of what 7 customers paid ($55–$82) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1232%
  • Quality & results1130%
  • Speed & response514%
  • Would recommend514%
  • Price & value38%
  • Honesty & trust13%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I'm very pleased with the excellent service and professionalism of everyone there.”
  • “My daughter went here and they did a Awesome job on her wash and blow out.”
  • “I have already started referring those I know where to get a nice blowout in a timely manner.”
  • “…p but Sally, she is very welcoming, funny just a great person overall 10/10 I love this shop and I will be back Dios te bendiga ❤️.…”
  • “Great price great service!”
  • “(and I don’t trust anybody but myself in their heads so what does that tell you) and not to mention that I actually slept hard on my hair the first ni…”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gonell Hairstyles for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

T6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have taken my 16 yr old son here twice and they did an awesome job with his hair and beard!

Paid $20–40HaircutBeard trim
Nevaeh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first time being at this location because I always went to another location in Concord I was nervous to go to a new shop but Sally, she is very welcoming, funny just a great person overall 10/10 I love this shop and I will be back Dios te bendiga ❤️.

Paid $60–80
JACQUELYNELocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been getting my blowouts here and I absolutely love it!! When I wash my hair at home I have no shrinkage I actually see curls. Sally has transformed my hair!! My new stylist!! Don't hesitate just go!!

Paid $60–80HairstylingBlowouts

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling9$48–$119
Blowouts7$53–$113
Haircut5$43–$79
Hair coloring3$124–$323
Beard trim2—

Compare with

Customer reviews

4.9 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ebony Romeo5 reviewsTotal number of Google reviews Ebony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to bring the kids for a hair cut and for adults as well. The are family owned and professional and kind. We will definitely be regulars

  • Services: Blowouts, Haircut
Nykotendo1 reviewTotal number of Google reviews Nykotendo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gave me a good shape up

  • Services: Haircut
Carla BurnettLocal Guide · 46 reviewsTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter went here and they did a Awesome job on her wash and blow out. She will be back.

Magaly Moya10 reviewsTotal number of Google reviews Magaly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy complacida con el buen trato y la profesionalidad de todas,lo recomiendo,quedó muy bello mi cabello ,por el corte y el tinte

T A6 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have taken my 16 yr old son here twice and they did an awesome job with his hair and beard!

  • Price: $20–40
  • Services: Haircut, Beard trim
Nevaeh Alexander5 reviewsTotal number of Google reviews Nevaeh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time being at this location because I always went to another location in Concord I was nervous to go to a new shop but Sally, she is very welcoming, funny just a great person overall 10/10 I love this shop and I will be back Dios te bendiga ❤️.

  • Price: $60–80
JACQUELYNE HICKSLocal Guide · 15 reviewsTotal number of Google reviews JACQUELYNE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been getting my blowouts here and I absolutely love it!! When I wash my hair at home I have no shrinkage I actually see curls. Sally has transformed my hair!! My new stylist!! Don't hesitate just go!!

  • Price: $60–80
  • Services: Hairstyling, Blowouts
Response from the owner · a year ago

Glory is the Lord 😊. Thank you my dear. My daughter is the best making hair done. Lol.

Shanique Cooper-BoncamperLocal Guide · 16 reviewsTotal number of Google reviews Shanique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sally gives a thorough wash and an excellent blowout. My hair stays straight for about a month, even in the humidity. I highly recommend this salon!

  • Services: Blowouts
Response from the owner · a year ago

Thank you my dear. I appreciate your support and ur complements.

Shawnta DraytonLocal Guide · 287 reviewsTotal number of Google reviews Shawnta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

In and out in no time.. she was great and professional.. didn't speak English very well but still got job done . My hair stayed straight for almost 2 weeks

Kim Jackson4 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I luv the customer service that Julie and Sally showed us.

Response from the owner · a year ago

Happy new year my dear friend 🧡. I miss you. Everything is fine with you?

Gonell Hairstyles on Google Maps →

Business details

  • Address: 2079 Dale Earnhardt Blvd, Kannapolis, NC 28083
  • Phone: (704) 804-9400
  • Service area: Kannapolis, NC