PLUMBERS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%64+9.6Craft & service 20%27+5.4Value 10%78+7.8Momentum 8%55+4.4Track record 7%23+1.6Accountability 5%71+3.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%64+9.6Craft & service 20%27+5.4Value 10%78+7.8Momentum 8%55+4.4Track record 7%23+1.6Accountability 5%71+3.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREGood Guys Plumbing
Better than 64% of plumbers · #32 of 90
5.0★161 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Good Guys Plumbing for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Garbage disposal repair”
JordanLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Good Guys is fantastic! Their crew was responsive and they got my sink back up and running in no time. Fair price and quality work - I will def be calling them again!
Faucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Good, grey = plumbers average
Rating over time
Price
$78-84% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 55%Reasonable 45%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%64+9.6Craft & service 20%27+5.4Value 10%78+7.8Momentum 8%55+4.4Track record 7%23+1.6Accountability 5%71+3.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
75
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
27
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
55
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
23
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+27 / −0
Professionalism
+27 / −0
Responsiveness
+26 / −0
Punctuality
+22 / −0
Value
+20 / −0
