Experts Reviews · Company report
Good Guys Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%64+9.6Craft & service 20%27+5.4Value 10%78+7.8Momentum 8%55+4.4Track record 7%23+1.6Accountability 5%71+3.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Good Guys Plumbing

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 161 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Good Guys Plumbing is better than 75% of plumbers.B
75
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Good Guys Plumbing is better than 64% of plumbers.B
64
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Good Guys Plumbing is better than 27% of plumbers.D
27
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Good Guys Plumbing is better than 78% of plumbers.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Good Guys Plumbing is better than 55% of plumbers.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Good Guys Plumbing is better than 23% of plumbers.D
23
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Good Guys Plumbing is better than 71% of plumbers.B
71

Reviews for your job

Customers hired Good Guys Plumbing for 8 kinds of job.

Good Guys Plumbing for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$580
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Water heater repair”

★★★★★ Nancy · Edited a year ago

It is insane to be excited when you need a plumbing repair, but that is exactly how I feel! I absolutely ADORE these guys! They are adorable and hilarious while managing to be responsive, skilled and beyond fair! I initially used them when I had to fire a nightmare contractor. They found unprotected water lines…

Water heater installationGarbage disposal installationShower installation
★★★★★ Ben · a year ago

Matt was knowledgeable and friendly and didn't try to upsell us on anything. Everything is working again.

Reasonable priceWater heater repair
★★★★★ David · a year ago

Highly recommended. Got a quote from another company and wanted a second opinion. They found the issues quickly, explained everything, and gave a reasonable quote. Was very happy with the experience. I have already scheduled them to come out and fix a few more things next week.

Great pricePlumbing leak detectionPlumbing pipe repairWater heater repair
★★★★★ Erica · 3 years ago

All the guys that work here are extremely professional and kind. They are extremely busy and I really felt like that always took the time to help figure out the issue and we would definitely use them again in the future. We had a leak repair and replaced all our cast iron pipes and got a new water heater. We had…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Quality+ Professionalism+ Value
★★★★★ Melissa · 5 years ago

Good Guys Plumbing is the plumbing company you should go with if you have any type of plumbing issues! They were quick and very responsive and were able to schedule me in the same day. Their prices are fair and below average. They are very professional and super respectful. Will refer and use them again in the…

Toilet repairWater heater repair+ Responsiveness+ Punctuality+ Quality

Price

$78-84% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair11$366–$1.2k
Toilet installation7$514–$1.2k
Faucet installation6$321–$1.1k
Plumbing leak detection5$124–$656
Water heater repair5$135–$580
Plumbing leak repair3$295–$1.1k
Water heater installation3$1.2k–$2.4k
Toilet repair3$227–$618

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