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Good hands Tree service

Tree service · Beaumont, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%73+5.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 36 palm tree trimmersPosition by Experts Score among all companies we track in this category. · better than 17%
4.8 ★★★★★ 45 Google reviews · 24 photos
89%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Oct 2026latest review

Good hands Tree service at a glance

Customers frequently cite the company's punctuality, noting same-day quotes and rapid scheduling for tree removal and stump grinding. Reviews consistently highlight fair pricing compared to competitors, professional conduct, and thorough cleanup that leaves properties undisturbed. With a 4.8 rating from 45 reviews, the owner responded to 22% of feedback, though no specific patterns of criticism appear in the provided excerpts.

  • Google rating: 4.8 out of 5 from 45 reviews (89% five-star).
  • Reviews on this page: 45 Google reviews (36 with written comments, 8 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Palm Tree Trimmer serving Beaumont, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other palm tree trimmers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction79Reliability86Craft & service–Value97Momentum100Replies to reviews73Satisfaction: 79 (median 95)Reliability: 86 (median 95)Value: 97 (median 100)Momentum: 100 (median 100)Replies to reviews: 73 (median 65)
Good hands Tree servicePalm Tree Trimmers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good hands Tree service: 79/100 on this factor. Category median: 95.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good hands Tree service: 86/100 on this factor. Category median: 95.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good hands Tree service: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good hands Tree service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good hands Tree service: 73/100 on this factor. Category median: 65.B
73

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4089%
  • 4 stars24%
  • 3 stars24%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise94100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1169%
  • Reasonable425%
  • Overpriced16%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend2021%
  • Quality & results1819%
  • Price & value1819%
  • Speed & response1718%
  • Staff & attitude1314%
  • Communication44%
  • Honesty & trust44%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Joel came highly recommended to cut down 2 large pine trees on our property.”
  • “Although my back yard has limited access, with only a small gate, these guys got it done.”
  • “He showed up on time an did exactly what he said an very fair pricing I highly recommend him to anyone thank you so much”
  • “They came out to our house and removed two big pine trees and grounded the stumps down in no time.”
  • “The professionalism and friendliness from the 2 gentlemen was welcomed and should I ever need tree services in the future Good Hands will be the only…”
  • “They were extremely professional, easy to work with fast and cleaned up everything as if a tree was never there.”
  • “If you’re looking for a solid, trustworthy tree service, definitely give these guys a call.”

People customers mention

  • Joel 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Good hands Tree service for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Georgia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had the best experience with this company! They are so friendly and easy to work with. They came out to our house and removed two big pine trees and grounded the stumps down in no time. They definitely take care of their customers. Me and my husband needed a stump grounded a little further down to lay a slab down.…

Great priceTree stump grindingTree removal
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a large oak tree removed from my back yard. Although my back yard has limited access, with only a small gate, these guys got it done. They worked non-stop, including the clean up, until the job was done. All at a very fair price. Highly recommend Joel and his crew.

Tree stump grindingTree removal
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joel came highly recommended to cut down 2 large pine trees on our property. I called him, he came the same day and gave a great quote then came 2 days later with his crew, cut down both trees, hauled off and ground the stumps. They left the work area seemingly untouched and very clean. Thank you so much!!!! ⭐️⭐️⭐️⭐️⭐️

Customer photo from Allison's reviewCustomer photo from Allison's review
Great priceTree stump grindingTree removal
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you need ANY tree service done, call them. He showed up to give a quote on the same day I called him, quoted the best price I could've imagined, came the VERY NEXT day and did what basically amounts to a perfect job. I highly recommend using this company.

Joanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend! Cleaned up and hauled away all of the debris from the tree removal.

Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I'd like to thank all of the guys they really did a marvelous job.I was hesitant because it was so many trees.But they came through for me.God Bless all of you🙏

Reasonable price

Photos

Customer reviews

4.8 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
collin crook4 reviewsTotal number of Google reviews collin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very nice and professional. Highly recommend!

  • Price assessment: Great price
  • Services: Tree removal
Georgia Osborne1 reviewTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had the best experience with this company! They are so friendly and easy to work with. They came out to our house and removed two big pine trees and grounded the stumps down in no time. They definitely take care of their customers. Me and my husband needed a stump grounded a little further down to lay a slab down. The guys were here with the next few hours and got it taken care of! I would highly recommend this company 10/10!🤗

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
mike carr1 reviewTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a large oak tree removed from my back yard. Although my back yard has limited access, with only a small gate, these guys got it done. They worked non-stop, including the clean up, until the job was done. All at a very fair price. Highly recommend Joel and his crew.

  • Services: Tree stump grinding, Tree removal
Allison Hranicky3 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joel came highly recommended to cut down 2 large pine trees on our property. I called him, he came the same day and gave a great quote then came 2 days later with his crew, cut down both trees, hauled off and ground the stumps. They left the work area seemingly untouched and very clean. Thank you so much!!!! ⭐️⭐️⭐️⭐️⭐️

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
James Siau1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you need ANY tree service done, call them. He showed up to give a quote on the same day I called him, quoted the best price I could've imagined, came the VERY NEXT day and did what basically amounts to a perfect job. I highly recommend using this company.

Joanie Becker1 reviewTotal number of Google reviews Joanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! Cleaned up and hauled away all of the debris from the tree removal.

Debra Allen1 reviewTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'd like to thank all of the guys they really did a marvelous job.I was hesitant because it was so many trees.But they came through for me.God Bless all of you🙏

  • Price assessment: Reasonable price
Response from the owner · 5 months ago

Thank you for the work ma’am

Susy Collins4 reviewsTotal number of Google reviews Susy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work. Great pricing and very thorough. I’m very pleased with their work.

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Hailey Bishop4 reviewsTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very awesome and dependable people! Would recommend them to anyone.

  • Price assessment: Great price
  • Services: Tree stump removal
Joe Hunt4 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with this company. Honest and dependable.

Good hands Tree service on Google Maps →

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