Analyzing 7,446,1287.4M ReviewsFor 21,00321K Experts

Experts Reviews · Company report
Good hands Tree service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%73+5.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Good hands Tree service

Beaumont, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.8★ from 45 Google reviews

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Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good hands Tree service is better than 79% of palm tree trimmers.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good hands Tree service is better than 86% of palm tree trimmers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good hands Tree service is better than —% of palm tree trimmers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good hands Tree service is better than 97% of palm tree trimmers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good hands Tree service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good hands Tree service is better than 73% of palm tree trimmers.B
73

Reviews for your job

Customers hired Good hands Tree service for 4 kinds of job.

Good hands Tree service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Tree trimming & pruning”

Susy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great work. Great pricing and very thorough. I’m very pleased with their work.

Great priceTree trimming & pruning
Kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience from first meeting with Joel. He and his entire crew were friendly, professional and super conscious of making sure everything was cleaned up. I watched them pretty much the whole time and never had to point anything out that needed to be done. Very satisfied and reasonable price. Definitely recommend them.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A+++++ customer service. Unbeatable price. I had 8 trees removed with perfect precision. They cleaned up and made it look like they weren’t there. We were super impressed with not only their customer service, but their professionalism. They really were a joy to have around. Google only allows for 5 stars. I would give 10 if I could.

Great priceTree stump grindingTree stump removalTree trimming & pruning
Eusebio3 months ago★★★★★

Rating only, no written review.

Great priceTree stump grindingTree trimming & pruningTree removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 25%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal12—
Tree stump grinding12—
Tree trimming & pruning4—
Tree stump removal4—

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