Experts Reviews · Company report
Good Neighbor Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Good Neighbor Pest Services

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 217 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbor Pest Services is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbor Pest Services is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbor Pest Services is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbor Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than —% of pest control services.–
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Reviews for your job

Customers hired Good Neighbor Pest Services for 8 kinds of job.

Good Neighbor Pest Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#133 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Bug & insect extermination”

Raeghan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Good Neighbor Pest Services! They are knowledgeable, professional, and easy to communicate with. As a local company, they truly care about their customers and provide excellent service. Great communication, honest advice, and dependable results. We will definitely continue using them in the future!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and even better communication which is awesome

Paid $200+Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Steve really took the time to help us find out what was causing our gnat problem. He found the source and we stopped seeing flys by the end of the week! Will definitely be using them for future pest issues.

Paid $160–180Reasonable priceBug & insect extermination
Carmen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Good Neighbor Pest Services has been great for our family. Very efficient and polite. Their texting communication between customers and their ofc has worked out wonderfully for me and lessens my stress, since they treat my Mom's house and I handle her business matters. We value their customer service, which is rare…

Reasonable priceBug & insect extermination
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good Neighbor pest services was great! They answered my call quickly and came out the very next day! Steve was very professional and thoughtful with our animals roaming throughout the house. Their prices are very affordable as well. Will definitely use them again for any future issues!

Great priceBug & insect extermination
Molly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Such great caring people. We’ve used them twice now, and they’ve remediated our issues within one visit. We won’t use another pest control company!

Paid $160–180Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Susan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service has been very good and thorough. Learned a lot about carpenter bees.

Reasonable priceGeneral pest inspectionBee exterminationBug & insect extermination
templinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Solved my current creepy crawly issue and treated for seasonal issues. No pressure, no forced contracts!!! Best In The Area 💯

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome. Easy to communicate with, kind and professional. Great with my kids and very respectful. Can’t recommend them enough.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stewart and the staff at Good Neighbor Pest Control are absolutely awesome. They explain everything extremely well and they are super professional. We transferred from a big company to this pest control company and haven’t ever been happier. They are able to meet all of our pest control needs and make us feel like family!!

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CurtisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let me start by saying that Steve was awesome! His knowledge and experience and passion for his work are unsurpassed! He service my home for pest and install an exclusion for me. He inspected my home throughly and addressed everything that could have been an issue. I wouldn't hesitate to call him for any other…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KaronLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Refreshing to see a business that communicates and shows up when they say they will. Stewart explained the plan of attack for our issue and it was resolved. Highly recommend them.

Bug & insect exterminationFlea & mite extermination+ Professionalism
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend Good Neighbor. The whole experience, from the initial phone call to schedule all the way to meeting Stewart at my house was great. Not to mention they were able to come out less than 24 hours from when I first called them. Great people and great service!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These gentlemen are some of the friendliest people we’ve ever encountered. They are very thorough, patient, and knowledgeable. We’ve dealt with other pest companies in the past and none were so personable.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not be more pleased with their service! Already seeing results (dead bugs everywhere) just a day after the spraying. Steve was extremely friendly, efficient, and informative!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Reba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We absolutely love Good Neighbors Pest Services! In the past, we’d been seeing several brown recluse spiders in our basement area. But since we’ve started using them, we’ve found absolutely no bugs or spiders on the sticky pads we put out. Stewart is always so friendly and professional, as well as always on time. We will never use anyone else!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
AnesiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience with Good Neighbor has been absolutely wonderful from start to finish. Everyone is so nice & informative. They’ve made buying my first home a little easier not having to worry about vermin or pests out here in the woods. Amazing company!

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are seriously the nicest pest control people I’ve ever talked to. We called about an animal in our attic and they were so nice and responsive that we are now going to use them for all pest control needs. I’m an introvert who is usually uncomfortable with new people in my house, but I never once felt…

Bug & insect exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used a couple different pest services over the years until this one. I have always had extremely good service from Steve the owners and Stuart, and all the other employees I interact with. And their pest monitoring and extermination services are top notch at an affordable price. They're always very thorugh…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are actually neighbors. It is nice to be able to support a neighbor’s business.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot express the gratitude and satisfaction that I have with Good Neighbors extermination. This team is always so professional, courteous and respectful. They go above and beyond spraying for spiders, mealworms and any bugs that you may have. They stand behind their work and do anything that is asked. I…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very informative. Very personable service. Easy to schedule and really do a good job. Will continue to use

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One of the most professional and organized companies I have ever dealt with! I called them and explained my problem. I was given a price and later they texted me with a very detailed proactive plan of how they will solve the problem. They followed up with other texts to confirm time of arrival. Stewart texted me…

Bug & insect exterminationGeneral pest inspection
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Now that use Good Neighbor Pest Control we never have bugs!! Steve and Stewart are always friendly and professional. Cannot say enough good things about this business!

Bug & insect exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and great communication!

Bug & insect extermination+ Responsiveness+ Quality+ Professionalism
AmandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr.Stewart is AMAZING he thoroughly checks all areas for any pests , listens to my concerns & educates us very well on the services he is providing. This is my first time using pest control services & im so glad I chose to go with them. They are such an amazing , professional & friendly company! & they don’t cost an…

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$282+160% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection51$58–$128
Cockroach extermination44$73–$246
Rodent extermination39$83–$323
Spider extermination30$76–$166
Bug & insect extermination26$58–$133
Hornet & wasp extermination25$91–$282
Ant extermination24$76–$214
Mosquito extermination16$66–$106

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